Driver drives recklessly through traffic while going well over the speed limit and tailgating other cars. Along with that he was flashing his lights and honking at other cars on the road while sharing his favorite finger and obscenity to other people. If they can't be professional while not on call how can you trust them to be professional while on a call. I have never used them but I definitely won't use them ever now. Stay away. read more

Terrible experience with this company. The woman who answered the phone had a very rude and unprofessional attitude when I called about my vehicle being towed. Instead of trying to help, she made things more difficult and disrespectful. My wife brought in a legal Power of Attorney to release my property, and the lady actually tore it up, claiming it was "fraud" without any real reason or proof. That kind of behavior is completely unacceptable and shows a total lack of respect for customers. I would never recommend Den Towing to anyone -- very unprofessional and unpleasant to deal with. read more

watch out for these scammers. you have rights and they act like you do not. they require a one hour notice to get your car, that makes sense, and I arranged , but they tell me I have to get a 3rd party towing company to get the car. the lady who runs things said she had her trucks out and they are not available. I had to pay $100 to get a 3rd party towing company. I paid DEN towing and I have a text to prove it took 3 attempts and over 3 hours to get a receipt for services. The receipt looks like a third grader threw it together. I wonder if the city and county of Broomfield could be considered complicit with the scam? If they make it difficult to get your car they make more money. read more

I was in an accident and Kim was my tow driver. She showed up as I breaking down from this extremely scary experience. She was nothing but kind and wonderful. She reassured me and told me that I was okay and that's what was important. I called later in the day to see what I needed to do. She explained everything and let me come after hours to pick up everything out of my vehicle. She was just as wonderful when we were at the tow yard. Her demeanor and kindness really stuck with me and made a huge difference in a horrible day. If I ever need a tow again DEN will be the ones I call. read more

Lady over the phone ia rude had my car towed when broke down. Had her say we are closed for holiday but it's a 46 dollar charge per day for storage. Only after the money. Do not use them. read more

My daughter was stranded on the side of I76, at night, with a dead battery, which we tried to jump start with no success. We called several tow companies but Den Towing really went the extra mile in taking the time to understand our situation and offer the most cost-effective solution. They offered to try to boost the battery with their device and if that didn't work, to tow the car to their shop and then to our home on the other side of the city the next day, for half the price of the other towing companies. Their battery booster worked! After charging us nothing, they guided us safely back on the highway and we were able to get the car home that night. It was obvious Den Towing values service above all else - thank you! read more

Our Jeep was stolen in Denver back in June 2021, recovered late October 2021 and towed to DEN Towing Specialists. I have to say, Kim has been nothing short of professional, honest, wonderful and understanding. She has made the auto recovery process, which is EXTREMELY stressful, the easiest part of this entire ordeal! Thank you, Kim. I highly recommend DEN Towing Specialists! read more

My car was accidentally hit by police spike strips and the tow truck driver Josh was quick on the scene with veteran knowhow matched with kindness and respect. Josh then patiently took me to the tire shop and then to my house after. His truck was clean and driving was excellent. Couldn't have been a better experience with getting my car towed. read more

I just can't say enough about our experience with D.E.N. Towing - we had to have our car towed twice and both times we had the same driver and his name was JIM - nicest most helpful guy we have meet in a long time. More businesses need people like Jim! Wonderful guy! read more

This is my go to Tow company. I recently had to use them twice in one week and they came through as usual. Always on time at a fair price. Jim the driver was super friendly. read more

Unfortunately this towing company is irresponsible, unreliable & completely unprofessional. This company towed our car & failed to report the towing to the police but also couldn't find record of them towing our car so we went through all the motions of a stolen vehicle report. Ended up that they did in fact have the car but would charge $150 for us to come at 7pm that night as it was "after hours" so my boyfriend arranged to pick it up at 9am when speaking on the phone with them per his contact & per their business hours. They weren't there at 9am & were unresponsive to calls & texts about getting the car. Made him wait 1.5hrs outside in 3 degree weather after their store opening & when their staff member said they would be available & failed to even apologize for their delay & absence during their own set business hours. When my boyfriend asked for a discount for the 1.5hr wait from the time they arranged, the owners told him "if you want a different price you can leave it here overnight & we will charge you more." Yikes!! They want to charge you for "after hours" but don't actually honor their hours or apologize when they've kept someone waiting 1.5hrs from an arranged time during their business hours. read more

I was in a car accident and it is a scary experience but I have never had a tow driver as great as Kim. She genuinely cared, offered to wait with me until my ride came to make sure I was safe and gave me all the information I needed to know. She gave me her card and let me know to call her if I needed anything. I wish more people were like her. She really made a big difference read more

Horrible customer service. They don't communicate well with their customers about their policies. I had left to go pick my things up from my vehicle and they didn't inform me of the hour call ahead before we had left to head up to the yard an I wasted not only my time but my father's gas. Rude as all hell to read more

Kim is an absolute sweetheart! Never have I had such a pleasant time getting a vehicle out of impound! I wish more people in her line of work carried themselves in a similar manor. 5 star service with honest and humble people. Couldn't thank you enough Kim, thank you for your kind words!! read more

Terrible customer service. Scheduled towing a week in advance, provided pickup and drop off address's and one way mileage. On the scheduled day they tried changing the pickup time to hours earlier then scheduled and wanted to increase the price quoted by 50%. read more

Kim was absolutely wonderful. I was so shaken after getting hit while driving on a major highway. When Kim pulled up she made me feel safe, secure, and cared for. She reassured me that everything would be ok and that the important thing was that I wasn't hurt. I honestly can't even find words for the difference she made. If I ever need to be towed in the future I will not hesitate to pull her card from my wallet. I recommend her highly! read more