I do want to say that I had been going there regularly ever since Kali opened the salon. I've seen it evolve, with people come and go. The owner Kali really cares. While she has a set team she can rely on which is dwindling, there are others that just do not care, and put it on Kali when she's not around. That's not right. At this point, Kali should not have to micro manage the people who work with her in the salon she owns. I shouldn't have to come in on a set appt. that I've had for years (ever since her salon opened), & have the person try to have me do one vs. two services because she wants to "go shopping", and for one of the services....she don't do that. While I get part of that, there was no effort to even try or get a colleague to assist. Why did I get this person to begin with? What did I do to deserve such an ungrateful person who hates her job? Wondering if she got fired from her last job, but that's neither here or there. I also shouldn't have to feel bad about rescheduling my next appt. due to work as I'd be late anyway and not be courteous of their time, only to confirm the day of (that being today) since I had rescheduled, to be again told they can do only one vs. the set two services...because remember I told you....BS! I don't know you like that, and you don't know me well enough to pull that crap with me. I didn't know I was getting stuck with the likes of you....again! I know it's not like I can do your left hand, but not your right. I get that. But for 7 years of getting a manicure and pedicure on a set schedule, and being treated like that like she's doing you a favor and attempting for you to conform to her nonsense? Sorry, but I like people who follow their money. She didn't tell me anything (I barely know her) and again I didn't know I'd be stuck with this person again...then she makes me feel like I bothered her for calling to confirm, and again blamed Kali for her BS of why she cant do it. I've been going there for 7 years since it opened!!! Yet you blame Kali for the second time because she won't be there to "help you" to do both services...Lazy! You had 3 days to figure this out, and I'm sorry....isn't the weekend the busiest times? What you do you mean Kali didn't tell you? That's not my problem. Who's doing who a favor here? You're doing Kali a favor with your BS? She's the owner of the salon!!! Take some responsibility that you're LAZY! I canceled altogether, and scheduled the next day at an overpriced salon by my home that'll handle my business first thing tomorrow morning. I also called one of the people who used to work there who own their own salon now, as I was being courteous out of loyalty to Kali delaying seeing her for so long, and she gave me her personal cell and said when and at what time...before she even realized and remembered who I was...then when remembered...because she knows my work schedule....confirmed she'll be there for me. Either way though, she got me! I don't know if I'll be back at Apsara for a long while or ever. I LOVE KALI for the record, but with an exception of a select now less than a handful of her team that works there as they're slimming down, the new ones are cranky, over it, and expect you to conform to their schedule, and blame the owner Kali who gave them a job behind her back as their lame excuse. I've been holding off, but when the last one I gave a chance had changed her schedule, and was put with one who clearly didn't care. It only took two times to mess this up after 7 years. The third time you're done. You don't care - Neither do I. Trust and believe I love and respect you Kali, but your new staff are the ones that are driving your regulars away. I hope this changes for the better for you. You deserve better. I know you can only do so much, but OMG some of these people need to just walk away and retire. read more