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Approved Auto Services

5.0 (1 review)

Services - Approved Auto Services

Auto maintenance

Auto fluids and filters maintenance

Auto repairs

3 More Services

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

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3 years ago

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Action Transmission & Automotive

Action Transmission & Automotive

(13 reviews)

I took my car here 3/21/23 and talked with Mike the owner's son. I told him my regular mechanic was…read morea week (located in Elmhurst) out and I needed something sooner. He told me they were NOT out a week and he'd call me by days end, he didn't. I visited the following day since they're a stone throw away. He said I could bring my car in a week later! I did so this morning 3/28/23 at 8:30 am and I asked what his schedule was like. Mike told me they had 1 car to finish & I'd be next. At 3 pm I walked over since I'd received no call, I was told that they tested it but that they couldn't determine the exact problem and wanted to keep it for more testing. The problem is they were working on OTHER cars when I arrived and this guy had nothing but BS excuses telling me they didn't want to just start replacing parts, and that 1 of them cost $200 like that would be some sort of deterent or reason for not going forward with the repair! I'm not sure if he's infering that I couldn't afford it or if he's just incompetent. Either way I'm very disappointed given that I live right next door & I'm in need of a local mechanic.

This was the worst service experience I have ever had. I paid a lot of money for a rebuilt…read moretransmission that leaked. The primary owner Joe made me feel like I was overreacting and he was condescending. We had to bring it back 8 times over 11 months before they finally decided to replace the transmission. In addition, poor communication about how long they needed to keep the car each time led me to have to rent a car at my expense for out of town family commitments. It was so frustrating that I started to have my partner talk to them because I had had enough. Mike was better at communicating, but it still didn't make up for the 8 different times that we had to bring it back in.

Approved Auto Services - autorepair - Updated May 2026

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