I got a bracelet to with my late dogs name engraved on it and it was a bit too big. The jeweler I…read moreordered it from was a big chain and wouldn't do alterations, so I took it here to see if they could shorten it. The chain is really delicate, so they did charge me $45 so that they could put another layer of gold over it to make it a bit more sturdy. I liked that they were proactive about that and let me know! They put great deal of care into measuring my wrist and making things just right. The bracelet was ready to pickup within a week and looks even better than how I left it! It fits perfectly and I am so grateful. They also have a VERY sweet dog who roams around the shop. I had a great time with the pup while they pulled up my order and info in the back.

Amazing service. This establishment has been around a long time. Kind and friendly also pet…read moreapproved.

We highly recommend Francis T. Webster. We live in Texas and needed a Legal Appraisal for a…read moreproperty in Washington for a Power of Atty. Eric Webster handled our questions ( a lot of questions ) over email seamlessly & patiently. I seldom encounter the talent of writing to the degree Eric is capable of. Maybe he used AI :-). The Appraisal was cleanly handed off to Brendan, MAI with an expectation it could take 4 weeks. A thorough, well prepared Appraisal arrived 2 wks early. 66 pages in an easy to navigate pdf. Awesome work. Exceeded our expectations. Fortunately, Brendan included his contact info for help. Did we need help? Yes :-). Brendan answered our questions same day! Wonderful transaction! -------------------------------- Francis T. Webster Appraisal Partners LLC 7900 E Green Lake Dr N #206 Seattle, WA 98103 Direct: (206) 366-5716

Quick, thorough, and completely accurate. What more could you possibly want from an appraisal…read more Highly recommend for value and quality.

Avoid this jeweler. They are very unhelpful and dishonest. I took my watch there because I needed…read morethe latch fixed on the band. They said I would need a whole new watch. I took it to another jeweler who fixed the latch for $12 the same day.

I recently inherited my great-grandmother's engagement ring. It's been nearly 100 years since her…read morewedding, & after being worn for decades the ring was in desperate need of some restoration. I was absolutely terrified to leave it anywhere but I couldn't be happier with how it turned out. Thank you for helping to restore & protect this family heirloom (& even getting it done a day earlier than expected!). I know it's the same ring but it looks brand new!

I've commissioned a number of custom jewelry pieces over the years, from half a dozen jewelers,…read moremostly in the greater Seattle area. And, for the most part, my experiences have been good. But I have to say that Lou Edwards has created what now stands as the most impressive piece I've ever commissioned. This was a very significant project for me: I wanted a special gift for my husband, Jim, to celebrate our 20th wedding anniversary. Jim's special motif is armadillos... he collects them, and he likes to wear silver armadillo pins on his jeans jacket. When we met almost 25 years ago, Jim had an armadillo-ouroboros tattoo on his shoulder... a tattoo he designed himself. And twenty years ago, for our wedding, I'd had a tiny white-gold armadillo lapel pin created for him. So for our 20-year anniversary, I had the idea of commissioning a handcrafted silver and gold pin based on Jim's tattoo. I approached Lou with this project idea, and a couple months later, he turned it into a beautiful reality. Lou somehow managed to make it not only exactly like what I asked for, but even better. He made it even more beautiful and three-dimensional than what I'd had in mind. I adore the 3D details of the little Norse-Viking-ship style head of the armadillo, with the matte gold squiggle and ruby eye, and adorable teeth! The entire thing is so beautiful and perfect that I am at a loss for words. And my husband Jim really loves it, which is the most important thing. I also want to point out that not only is the outcome amazing, but the process of having it created was great, as well. Duvall Jewelers provided me with several updates and previews of how things were going, and was able to get my concerns addressed as the project went along. I got the sense that this was a labor of love for Lou. I appreciate the care and enthusiasm he brought to this project. I love supporting other artists. And if I ever have another custom jewelry project, Lou Edwards will be my first choice.

Lou is the GOAT for gold smithing! What a phenomenal experience working with lou, lana, and collin…read more They are our new extended family! I can't say enough good things about how great it was to have lou work through a few months of repairs, designs, and ultimately creations! How many gold smithing jewelry stores do you come across that there is a line to get in on a Saturday morning? Absolutely will be back. They genuinely care to make it perfect and with a smile. As an example he created these for us. Sorry pics dont convey the stunning beauty of the craftsmanship.

I needed a plastic top for my outdoor table after breaking my glass one. They custom made my top…read moreand re cut it after I found I measured wrong. All done in 3 days! And $150 cheaper than any comparable online. I am very pleased with the textured plastic and the service I received.

I'm not sure if it is a different Scott working there now, or what, but the service or lack thereof…read moremy office received was as opposite from the last review as possible. We were asking Acrylic Concepts if they could replicate some lighting lens covers, and not only did Scott tell us no before we had even gotten any details from him, but he then continued to act extremely uninterested in the conversation until the end. We asked if we could send him the measurements just in case his company was interested after thinking about it, as we were planning on ordering a garage-full. His response to our email with measurements was short and succinct, stating only, "I will have to pass on this job. Thanks, Scott" Again, he didn't ask for any details, offered no bids, and no explanation as to why he had no interest in this job, considering this is one of the things his company does.

I had some questions about refinancing my home and was very glade I gave Jered a call! He answered…read moreall my questions and then some.

Jered was great, made the process easy for my family, working around our hectic schedule. He was…read moreresponsive and quick to send us the appraisal so that we could move forward with our process. He knew the area well and was able to find comps that were very fair and accurate. Thank you.

Marty is great! Very honest appraiser who is experience and knows what he is doing. His fee is…read morevery reasonable and also offer a quick turnaround

Finally, I was able to find and go to Rafael. He has been repairing my watches for the past couple…read moreof years and I was so sad when I couldn't find him at his usual Totem Lake - Fred Meyer location. He repairs watches efficiently and with reasonable price. Highly recommend his service, thank you!

Excellent watchmaker. Have used this gentleman for several years when he was at Fred Meyers in…read moreTotem Lake and now on Central Ave in Kirkland. He just repaired a Seth Thomas shelf clock for me that is over 60 years old and it now runs like new. I would rate him 10 stars, but yelp only allows 5.