Finally, I was able to find and go to Rafael. He has been repairing my watches for the past couple…read moreof years and I was so sad when I couldn't find him at his usual Totem Lake - Fred Meyer location. He repairs watches efficiently and with reasonable price. Highly recommend his service, thank you!

Excellent watchmaker. Have used this gentleman for several years when he was at Fred Meyers in…read moreTotem Lake and now on Central Ave in Kirkland. He just repaired a Seth Thomas shelf clock for me that is over 60 years old and it now runs like new. I would rate him 10 stars, but yelp only allows 5.

Gerald and team did a great job helping us sell our home in a slower real estate market while…read moreachieving our goals. They did a great job marketing the property and did not pressure us to move faster by accepting low offers. Will definitely work with Gerald and team again in the future.

Gerald is amazing and so knowledgeable. He helped us with a strategic offer that beat out 5 other…read moreoffers (and we weren't even the highest bid). We are soooo grateful for him and his team!

They closed 2 yrs ago during covid. This was our company preferred vendor for event tents, chairs…read moreand permitting requirements in the city.

I have used R&R rentals and their previous named company for over forty years. They are extremely…read morehelpful in all matters, whether it involves trenching, tile cutting, renting floor sanders, and on and on. Joe (despite his unshaving appearance) shares his wealth of knowledge regarding the use of tools. And, he has assembled a group of like minded technicians who assist in working with those who come in the door with questions pertaining to what tools to use to handle their DYI activities. Bob K

I am a contractor, but there are things I just don't like to do, so we had Aaron come over to do an…read moreincredibly small job. So small he didn't even charge us for it. These days people are charging just for bids, and it was incredibly refreshing to meet somebody who does a good job for a good price. And yes, as a contractor, I did pay him my minimum charge, but he would've left without it.

Not sure if they came to the right house, I have cameras covering every square inch of my house and…read morethey claimed they came out , when I questioned them about it they said they parked in the neighbors driveway and described a work vehicle that was supposedly in my neighbors driveway. I honestly question the whole thing and they either went to some completely wrong address or never Came out at all and just sent a bid. Like I said cameras cover my entire property and I never saw anyone ever on my property the day they claim and actually can see my neighbors driveway and no one on the day they are claiming showed up at my neighbors either! As far as what kind of job they do once hired I can't say. I'm only being truthful here as the owner was upset about my 1 star review, I NEVER SAW ANYONE ON CAMERA, I don't believe there were at the correct address. So I'll change my review to 3 stars to please them. UPDATE this guy continued to message me with negative comments about my review because I originally raided him with one star because he had said that he came to my house but he was never showing on any of my cameras that cover my entire property,so after he message me stating 1 star could hurt his business. I thought air it and changed my review to 3 stars and he continued to be unprofessional and rude I ha replies when all I ever said in my reviews were the FACTS and I said nothing negative but now with his unprofessional negativeness towards me after giving him 3 stars which he didn't deserve I'm again changing my rating to 1 start and would have to caution anyone considering this business as he can't be trusted truthful or honest..

I've used Saleena at SAZ multiple times over the years. Here are a few of the things that she's…read moredone: Resized my wife's ring that was a family heirloom. Fixed my watch. Fixed a broken prong and replaced the missing diamond from my wife's wedding ring. She's also helped a few of my friends create custom engagement and wedding rings. Saleena has always been professional and cares about your jewelry. I highly recommend her and can 't say enough good things about her. Thank you, Saleena!

Saleena has been providing me with jewelry appraisals for years now. She is incredibly skilled and…read morea pleasure to work with!

Avoid this jeweler. They are very unhelpful and dishonest. I took my watch there because I needed…read morethe latch fixed on the band. They said I would need a whole new watch. I took it to another jeweler who fixed the latch for $12 the same day.

I recently inherited my great-grandmother's engagement ring. It's been nearly 100 years since her…read morewedding, & after being worn for decades the ring was in desperate need of some restoration. I was absolutely terrified to leave it anywhere but I couldn't be happier with how it turned out. Thank you for helping to restore & protect this family heirloom (& even getting it done a day earlier than expected!). I know it's the same ring but it looks brand new!

It seems like nowadays it's so hard to find a PC repair place where the guys actually know what…read morethey're doing. I've used the Geek Squad and others in the past and they were worse than useless. But not these guys! They were recommended to me by my neighbor, who is a Programmer with a major software company, and boy was he right. My computer crashed and would not reboot. They were able to repair it to the point of booting, and it could be used, but it was really old and definitely past its expiration date, so I reluctantly decided it was time to move to a new computer. They were able to recover all of my data (which I had of course failed to back up for months) and my web bookmarks. Phew! And it cost WAY LESS than I was expecting. I then ran into some issues with my old monitor not working with my new computer, and they helped me figure it out without charging me any extra, even though realistically they should have because this had nothing to do with what I had already paid for. I find the negative reviews baffling -- could it be that they are putting their review in the wrong place? I've seen this happen to a friend of mine who has a small business, and he regularly gets negative ratings from people who thought they were rating a different company with a similar name. Nothing I saw over 3 days of interacting with these guys even remotely resembled the negative comments. Bottom line -- if you have issues with your computer, definitely start here. This is the kind of small, local business we need to support.

First Vibes Value is underwhelming. I'm an electronics…read moreassembler and I former field service technician/electronics repair tech. Their GPUs, PC cards, networking & other peripherals are 5 - 8 generations old, yet they often want the higher end of the average price of those same completed/sold items on eBay. And sure, that's fine, if what you're selling is 100% tested/working, in great condition, cleaned and/or comes with a limited warranty. Instead, lots of items are dirty, scuffed up, damaged, and/or missing critical components. For instance, several of their motherboards were missing IO shields. Bonkers Pricing! 5-6 generation old GPUs (GTX 770, 970, RX 570 etc) were $60 - $125; SCSI cards (only $1 at RE-PC Seattle!) were $14!! By far the worst offender by a long shot was their motherboard section: They had an Asus Prime A320M-A, marked as "tested" and came with stock cooler, plus IO plate. They wanted $100!! This is an entry-level, first-gen AM4 socket (so Ryzen 3/5/7/9 CPUs) however, if you wanted to pair this board with a newer Ryzen 5000 series, for example, it wouldn't just work natively. You have to update the BIOS in the board first, and you'd 100% have to do this Bios update WITH an older Ryzen CPU, which is tricky even for tech savvy gamers. Lastly, this board and other entry level ones like it can be found elsewhere for $40 - $70, and often in way better condition, or with the BIOS update done by previous owner/seller. Other cons Some items have stickers that do say "tested", while others don't have any stickers. You have to just walk to the front and ask. Things are organized in big totes, but it's hit or miss finding parts you need, as the store as a whole is incredibly dirty and dingy, with random fully built systems, speakers/sub woofers, TVs and other electronics randomly placed in between these totes, none of which are ever grouped together. Some of their pre built laptops are up near the front desk, which I'm sure is due to the Kensington locks to prevent theft, but their desktops are everywhere, so if you're looking, your better off calling to ask ahead of time, to ask what they have in stock. Otherwise if you come in on your own, and especially if you're not a tech nerd who knows what to look for, you're absolutely going to have a really tough time finding things. The Pros 1) The staff seem knowledgeable about parts, and the repair they were working on when I walked in was a more challenging board level diagnostic test, which told me they have experience and knowledge in this field. 2) They have TONS of stock, especially in monitors, old hard to find adapters, cards etc. So, if eBay seems like it'll take too long, you'll likely find what ya need here. Repairs They do offer repairs, and I overheard a customer call on the phone and ask the guy working here if he "had updates on his PC they are fixing." The worker did acknowledge the shop did in fact still have it on their bench, but "needed another day or so to give any updates." I worked and managed a repair shop on the Eastside for 4+ years, and based on my experience, when you tell somebody only that you "need more time," it's 99% of the time due to 1 of 2 possibilities: 1) You haven't had time to even look at it; 2) You've run some diagnostics, but it yielded little/no clues as to how it can be fixed. Why transparency matters I think it's critical to communicate with customers and see their problems from their perspective. Instead of just treating them as a work order number, and getting them off the phone as quickly as possible, which is what this shop did. When I ran my shop, I always greeted the customers warmly, often by their first names (as most of them were repeat customers) and just be completely honest with them, even if it's news you may think they don't want to hear. I learned the hard way that if you don't give them information they're paying you for updates on, it often just makes follow up communications much more challenging, and can easily sour business relationships. In summary, this shop has a LOT of potential! They're in an AMAZING location, close to Microsoft and high value real estate, and they have the expertise, but couldn't help but notice the passion and organization was extremely lackluster. And yes, I realize this review focuses heavily on the negatives, but I do this from a lens of constructive criticism for my industry peers, to better improve public assumptions of the consumer tech repair industry, and to improved awareness of the right to repair laws. I hope this helps somebody, whether it's a potential customer, or the owners of this business. Thanks

Jonathan, the owner of Redmond Vacuum, was very helpful in addressing why our Riccar vacuum stopped…read moreworking. I brought it in because the vacuum was shutting itself off and not working. He quickly found that the belt had slipped off causing the vacuum to shut it off automatically prevent further damage. The vacuums that are sold here are more expensive than what you might find in a Costco or on Amazon, but they are fundamentally much better built and repairable machines than the essentially disposable vacuums that you'll find nowadays in big box stores. We'll be back when we next need to buy another vacuum cleaner!

I highly recommend this business. My old Hoover vacuum stopped running and these people diagnosed…read morethe problem and replaced the belt without charging for labor. Friendly and knowledgeable people. I even learned a lot about my old vacuum I inherited from my mother.