Jerry Williams the sales person was great. Professional, knowledgeable. Store was very clean, neat…read moreand organized. Displays were well done. Such a nice change from the big box stores.

OMG she was fabulous extremely knowledgeable, pleasant, funny, concerned and on her job. She made…read moreus so comfortable we bought more than we came in for. She could answer all of our questions. She was not pushy or too rushed. We took up alot of her time. We will probably. E back to get the combo washer and dryer and perhaps the grill. Thank ypu so much h for excellent service operating as many businesses as we do we just truly appreciate the great service. See ya soon.

Family owned and operated. Friendy, courteous and reliable. Had a wall connection for Beam…read moreCentral Vac. that needed repairs. House is 40 years old. I sent them pics of the current faceplate and it was matched perfectly to the wall. . On time, did a beautiful replacement and it was moved and attached to a stud for security., He also did a great job cleaning up. The gentleman who did the repairs also took the time to upright a large planter that had blown over. Any repairs or replacement of appliances in the future - they will be my first contact.

Another satisfying trip to one of my favorite stores in Indy! I always know exactly how I'm going…read moreto be treated every time I walk in...they have hands down the BEST customer service around...not only are you a customer you feel like your part of their family. If you want an exceptional vacuum for your home...this is the place to go. These are the vacuums that are top notch and clean better than any big box store. I can say, if you like your vacuum, get one from here...you're gonna love it! Not to mention, they carry MAISON BERGER lamps and all the different scented oils. They all smell so good! The best part about them...they take the odors away and purify the air while emitting a fragrance. They take bacon grease smell out of the house better then any candle, in my opinion!

Corey and his team were great. They responded quickly and saw to our call even though it was the…read moreend of day Friday. They quickly repaired the dryer and, in concern for our safety said we should not run it u til someone cleaned out the vent. His concern for our safety was comforting. They were efficient and did a nice job of making sure the space was clean when they were done!

Best in the business very professional on time and reasonable pricing they was in and out and fixed…read moreeverything that was goin on with the appliances that we were having issues with.

Bad service and bad installation. Would recommend going somewhere else. I have absolutely no…read moreconcept of customer service. Expect nothing once you write the check. Sales guy was very nice.

Update. After posting my initial review, and reaching out to Dave Smith, who's email I found…read morebelow, I was contacted by the install team and they are now scheduled to install my appliances in 3 days. New construction is always hard, we have built a few homes and there are always challenges. We have always used Fergusons and been happy. Sometimes you just have to shine a bright light on the issue.

It's your typical Hobby lobby! Everything was clean and tidy and where it was supposed to be and…read moreyou know Hobby lobby always has 50% off of something which is always a plus! It's next to the mall so the location is great and it has a large parking lot! I had no idea they opened one up in this location and stumbled upon it when putting in the address to the the caramel location . I was so glad to have found this because it is a lot closer to me

The store was very clean and organized and filled. Easter was on sale 40% off so a great value…read more 4th of July was already out and very cute. The options were great. I kept being asked if I needed help. So I would definitely say check it out for holiday decorating. Lots to pick from. I picked Easter things that were very cute and birthday items.

My Whirlpool dishwasher stopped working. It's funny.....You never know how much you rely on it…read moreuntil it stops working. I called Capitan Appliance after reading the great reviews left by other customers. Joe was the technician that responded and within a very short time my dishwasher was fixed. Joe was my hero that day. The repair cost was much less than replacing a $1,000 appliance. I really appreciate it when I get great service and I highly recommend you give them a try. I will definitely call Capitan Appliance for all my appliance repair issues.

Wonderful experience! Our microwave (an expensive GE profile) stopped heating. Joe from Capitan…read moremade it out the next day to diagnose. While we needed to order the parts, he came back and put them in. I would have loved it if the diagnostic fee was put toward the total fee like other companies do, but it wasn't a deal breaker. We needed a working unit and the turn around time, communication and made this worth it to us. We will definitely use Capitan again if we have issues with any of our appliances.

Wow what can I say. Wife tells me washer is leaking and it is Friday afternoon. Start looking for…read morepart. Fastest I could get part delivered was Wednesday. I travel a lot so I called. them giving them Part number I'm Looking for and serial number of unit. They confirmed correct part. And it was in stock. As it was an only one he wanted to put eyes on it, It was available and put it on will call for Saturday morning . These guys are very knowledgeable of appliances. I saw them help another customer that had a problem. Washer is fixed and back up and running, wife is happy and I caught my flight Monday morning.

Website makes it seem like they have parts in stock. They do not. Will refer you to eBay. The name…read moreof their online listing is "Appliance Parts." 1000% deceiving when you walk in and there are used appliances, and all sorts of secondhand discounted electronics. Not a single appliance part in sight.

Helpful design agents. Wide range of product to choose from that allows a wide range of pricing…read more They're able to assist with expediting deliveries as well.

Very very helpful staff both times I went in. We purchased all our bathrooms fixtures from here…read morefrom lights, to mirrors, to faucets and toilets. Great showroom and they have fancy fancy down to very nice. Don't be intimidated by the location...go see for yourself.

Our Samsung dryer started making some pretty awful noises, and after one failed DIY attempt (plus a…read moreziplock bag of "extra screws" ), we knew it was time to call a professional. Broad Ripple Appliance came highly recommended by a friend, and they absolutely lived up to it. Scheduling was quick and easy, I spoke with Brad, who got me set up for a next-day appointment. They do charge a standard $70 diagnostic fee, which felt fair. Brad gave me a heads-up call before arriving and showed up right on time. Even better, he came fully prepared with the tools and the replacement part needed, so he was able to fix the dryer on the spot. You can really tell he takes pride in his work with great attention to detail, and he even shared some helpful maintenance tips for the future. Best of all, the dryer was fixed the same day, and reassembled properly this time, with no "extra" screws left behind. Fair pricing, friendly service, and high-quality work. They do accept credit cards, but recommend cash or check to avoid a 3% fee (which gave me a reason to dust off my checkbook). Highly recommend, and we'll definitely use them again--hopefully not anytime soon!

Amazing service!!!! I called Brad about a busted belt on our dryer.....he was at our house within…read morethe hour, fixed the belt and even did some other maintenance for free. And their prices are best in the area. I would highly recommend using them!