Our Samsung dryer started making some pretty awful noises, and after one failed DIY attempt (plus a…read moreziplock bag of "extra screws" ), we knew it was time to call a professional. Broad Ripple Appliance came highly recommended by a friend, and they absolutely lived up to it. Scheduling was quick and easy, I spoke with Brad, who got me set up for a next-day appointment. They do charge a standard $70 diagnostic fee, which felt fair. Brad gave me a heads-up call before arriving and showed up right on time. Even better, he came fully prepared with the tools and the replacement part needed, so he was able to fix the dryer on the spot. You can really tell he takes pride in his work with great attention to detail, and he even shared some helpful maintenance tips for the future. Best of all, the dryer was fixed the same day, and reassembled properly this time, with no "extra" screws left behind. Fair pricing, friendly service, and high-quality work. They do accept credit cards, but recommend cash or check to avoid a 3% fee (which gave me a reason to dust off my checkbook). Highly recommend, and we'll definitely use them again--hopefully not anytime soon!

Amazing service!!!! I called Brad about a busted belt on our dryer.....he was at our house within…read morethe hour, fixed the belt and even did some other maintenance for free. And their prices are best in the area. I would highly recommend using them!

Howie came out when he was expected. He called me 15 minutes in advance to assure the time was OK…read more He worked efficiently and quickly and was done within 15 minutes. The two front burners of my stove needed a new switch because they would only work on high heat and would not work on low heat. He knew what the problem was during the initial phone call so ordered the parts and had them with him. The burners are working as good as new now. The price was $245. I did not get any other bids so I don't know how this compares. I called him on a Monday about my issue and he was here on Thursday for the repair.

Martin is professional, knowledgable and efficient. He came highly recommended with 30 years of…read moreappliance experience. He answers his own calls when you call. We ordered parts over the phone. It was about 4 days after the parts arrived, that he was able to come out. He quickly diagnosed and repaired issues with my refrigerator's drain. Fortunately, he had the parts we needed in his truck so we did not need to order. During the repair, he described the problem and solution. He put a mat on the floor that he brought to avoid scratching the floor. He came well-equipped for the job. I felt that his service charge was reasonable. He was neat and cleaned up after his work. Now my refrigerator is like new. It has never been so quiet. He was also able to connect me with someone to fix my stove vent. Martin is my new go-to person for appliance repair.

My stove started arching, sparking and smoking on a Tuesday night. I sent Duncan a service request…read moreand they called me back early the following morning, during normal business hours. They set me up an appointment for Thursday between 8AM and noon. Fast forward to Thursday, I recived a text message that my technician was on the way at around 830 and he showed up a little after 9. The technician was almost immediately able to diagnose the problem with the stove. He had the part that needed to be replaced in his car and fixed the issues right on the spot. The technician was courteous, knowledgeable, and honest. My stove was working and he was off to his next appointment in less than an hour. I believe the price to be fair and on board with other repair services. I also believe that I could not have gotten my stove repaired any faster. I am glad to have contacted them. They made an inherently stressful situation less stressful.

My sister referred me to Duncan Home Services having used them recently for a refrigerator repair…read moreand being thoroughly satisfied. My washing machine was making a weird and very loud noise so I called them. They were able to schedule me to fit into my busy schedule. Fixing the noise turned out to be a simple job, no parts, minimal labor. What impressed me the most was the high level of knowledge and experience of the technician. I learned my washer is near the end of its life cycle because some components are worn out. It makes more sense and would be more cost effective to replace the washer than replace the worn out parts. I can still use the machine and do my laundry but I now know my timeline of when to replace the machine. My out of pocket expense today was the $119 basic service call charge because no parts were needed and the labor to repair it was very minimal. I was notified 30 minutes in advance of their arrival time.

Nate went above and beyond to fix a dishwasher for us. He even found out I was using the wrong pods…read morein my appliance!!

First, I called and David was able to get me scheduled for the next day. Great communication with…read morethe appointment. Michael was very professional, knowledgeable and courteous. He came in and diagnosed the issue of our washer within minutes and gave us a quote to have it repaired. He offered us recommendations on which products are the best products right now on the market. I would use and recommend Pettyjohn's again in a heartbeat!

We were in need of a washer replacement for our currently working but leaking washer and we were…read moreable to find a good working quality brand washer at Kingsway on Brookville Rd at a reasonable price. They delivered it and removed my old one for a good price and so far we are happy with the replacement. Their staff was courteous and helpful and I will have no problem buying another used appliance from them in the future.

I've had good experiences shopping at Kingsway for used appliances from a washing machine to a…read morerefrigerator. The 1 item I've purchased from them was on an excellent sale and very clean inside and out. They delivered for a small fee right on time. Like any used items, you can't expect their inventory to be perfect, but I do think they provide a fair price for items that may be scratched/dented. You'll get a handwritten paper invoice which reminds you that you're buying from a local business. The store is generally not too busy such that you'll get 1:1 attention as needed. They're very responsive to phone calls. Parking is free in this small strip mall that's located right outside Indy's Fountain Square neighborhood.

Don't use unless you want to pay 3x the cost of a GE part. Be aware! He said he was giving to me at…read morecost but he lied.

I highly recommend Urgent Care Appliance Repair - Forest was exceptional, we had an appliance issue…read moreand the very next day he was able to make a house call and come look at it. Sadly, we didn't receive good news regarding the appliance. But were given a great rundown and recommendations. We're definitely going to be keeping his card on our fridge and giving him a call in the future if needed. 5/5 would and will use Urgent Care Appliance Repair again.

Jerrad and his assistant did fast and thorough work. I had an inoperable water pump on my Samsung…read morewasher.His assistant went straight to work, they are a good team, almost like they were related. From scheduling to service and finally the payment was all smooth and organized. Remarkable company!!!

Appliance Rescue has earned my loyalty like no other company. From my initial call with Michelle…read more(who told me how to be sure I was opening my door to the right person and explored how I could save $ before they visited) to welcoming Jerrod in to quickly diagnose and then repair my dryer issues, I can't imagine using any other provider. Recommend to the highest degree. So impressed with professionalism and without asking, Jerrod explained to me the whys and reasons for repairs and what to look for in future. Good people! Thank you so much for helping us at a stressful time during holidays.

Corey and his team were great. They responded quickly and saw to our call even though it was the…read moreend of day Friday. They quickly repaired the dryer and, in concern for our safety said we should not run it u til someone cleaned out the vent. His concern for our safety was comforting. They were efficient and did a nice job of making sure the space was clean when they were done!

Best in the business very professional on time and reasonable pricing they was in and out and fixed…read moreeverything that was goin on with the appliances that we were having issues with.