Jason answered the phone and returned my call within hours. Scheduling an appointment was quick,…read morewith service the next day, and on time. Workmanship/courtesy were all excellent. We had to await parts, but even that was quick, and repair was done upon receiving that part. Problem solved efficiently. Very satisfied.

Great experience. Called about an issue with our dryer and Jason came out to do the service call…read more He did a great job of communicating exactly each step of the process to ensure we understood our options. Once the repair was completed we did a quick walk through the house to see our other appliances and asked if we had any other issues. The level of service is top of the line and would recommend anyone needing appliance repair to contact Jason at Aloha!

thanks so much for doing a great job on our dishwasher install great knowledge showing me the right…read moreproduct for post care I will use them again

After 9 weeks of not having a washing machine, in part to both waiting on parts to be ordered and…read moreincorrect parts being received, a new washer was delivered by a 3rd party and fortunately was installed by Kyle the same day. Communication wasn't great nor was follow through. Not a huge sense of urgency either.

I called LG when my washing machine started having issues w the agitator or spinner coming off the…read morebottom mid load. I waited 20 minutes to speak to an actual human and then the messaging got dropped and I had to start over w a new person spending 50 minutes just to be quoted $470 before they even came out to see any damages in person! So I sent a job bid on YELP and out of 4 replies Phoenix Appliance Repair was not only the first one to reply and carried on quick replies in our conversation that followed, but also had a fair up front diagnostic fee of $75 and then booked for me same day! I was already 5 loads behind in my laundry after the weekend so this was super helpful. He fixed screw and hopes that would be it but after I tried my first load I reached back out stating it still was popping off. He said I needed a new agitator. Instead of $470 like LG quoted he charged $208 including tax and did not charge another fee for the second visit either. Machine is working great now! This business owner is fair, works hard, has great communication and integrity! I highly recommend.

My 2 year-old LG dishwasher was EXTREMELY noisy. However, I…read morehad purchased an extended warranty, but needed a written diagnosis and estimate to utilize it. After many phone calls to other companies I chose Phoenix Appliance Repair and scheduled an appointment. Dru arrived promptly to our appointment and was professional yet friendly. He assessed the noise issue and found the motor had stalled on the pump and sump. Also the racks were rusted. I appreciated that Dru took time to answer all my questions and explained my options. After some thought, I decided to replace my dishwasher rather than repair it. He agreed, didn't try to sell me on an expensive repair and helped me prepare the necessary paperwork to process my claim. He is a man of integrity. Impressive! Based on my experience, I would highly recommend Phoenix Appliance Repair !

Armen came out to diagnose the problem. He did amazing work and I will definitely use him in the…read morefuture for any issues that come up with appliances. Stand out service and great person!

Starfix Appliance is a stand up company! I was contacted by…read moretheir representative Sabi and she resolved the entire issue within a couple of hours! She was understanding and directly responded and solved the issues! I will be happy to use them again and I know service and quality will be excellent!

I wouldn't trust them again. I had a technician come to my house for a wine refrigirator that was…read morenot cooling, very professional and I think he did a good job. But as for the help desk and the buisiness, I believe I was not taken care of. I was told a part needed order by the technician, and he would submit the request. I had to call and remind the help desk to request the part needed. A few days later I was told the company was no onger making parts for this fridge. So I asked can I get the part number and I will look on line and try and find it. I called twice and both times I was told the technician had the part number and she will get a hold of him. Hmmmm? so how did she reach to the manufacture for the damaged part? She never called me back again after the second call. POOR customer service.

I have a rental home in the East valley. The oven wasn't working for my tennant. Saved us both…read moretime! I used another Mr Appliance in Surprise and was happy with them as well.

We've had Mark out twice now. Once for fridge and once for washer. Both times he was thorough,…read morefast, timely and a great communicator with fair pricing. We would recommend without hesitation.

Called this guy told him my washing machine was having issues he asked me my machine model number…read moreon the phone. He showed up at the house didn't even do anything just said the control board was bad and it would be over $500 to fix. Said he sees these all the time doesn't even need to diagnose and has no way to do so. If that is true why the hell do you waste both of our times by coming out? Clearly to charge his $100 service fee. This dude is a scammer avoid at all costs if you value your time.

Amazing quality of workmanship an expert diagnosis which leads me to the conclusion that they…read morereally have the experience, the knowledge and the know how to fix your appliances the right way the first time! I highly recommend them!

Wow! What a difference! Previously called a local repair company and had a very negative…read moreexperience. Our washer was clogged with fabric softener, and Steven carefully and thoroughly cleaned it . He left my house clean where he worked as well. His communication and punctuality were great also. I really am so glad to have found him. You will not regret having him repair your appliance! The charge was $152 to come and do the work to clean all the tubing and receptacles. Worth it!

I am wondering if this business is still open. I used it in the past and Justin was good and…read moreresponsive. However, I have called him twice over the past week and didn't get a call back or any acknowledgment. This isn't the response I was accustom to in the past, and it doesn't appear to have any reviews in the past year at least, so I wonder if the business is still active

We have used A better Appliance Repair several times in the last couple weeks. My washer and dryer…read moreboth were in need of repair. Justin was able to come out quickly to save the day. He is honest, prices are fair, and we will definitely be using him again in the future.

Appliance breakdowns are never fun and they rarely occur at a convenient time. Regardless the…read morefolks at E&J have consistently provided us with great advice and even greater value. E&J service work is friendly and efficient, and they regularly go the extra mile to do more for less. They are also quick to let us know when it's a better value to replace an appliance than it is to fix one. We should have written the above review some time ago; but what occurred yesterday was outstanding. We had a dishwasher throw a fatal code earlier this week. E&J told us it was time for a new machine and recommended a well known appliance store here in town. When that store's installers couldn't remove the old dishwasher without damaging our kitchen, Ernie, the Owner of E&J came to our home himself and took care of the problem free of charge. We don't expect free work from valued suppliers and insisted Ernie take something for his service; but what a difference E&J is from the big appliance store installers who demanded more money for a job they couldn't do without damaging our home. Thank you Ernie and thank you E&J!

Once again, E&J delivers! Called on Sunday. They called me back Monday. Arrived on Tuesday. About…read morean hour or so later my dryer was quiet and working again. Nick was nice, informative, and clean. He left the dryer cleaner than when he got here! I appreciated that all of the dust inside of the dryer drum/space (whatever it's called inside the machine) was vacuumed before the repair was made. These folks are honest, efficient, and hardworking.