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    Appliance Repair Solution

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Appliance Repair Solution

    Appliance repair

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    8 years ago

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    Summers Plumbing Heating & Cooling

    Summers Plumbing Heating & Cooling

    (3 reviews)

    After trying multiple companies prior to working with Summers, the contrast in quality was night…read moreand day. Unlike every other company in the Bloomington-Normal area, they never try to upsell you or fabricate findings just to make a sale. I also appreciated that they respect boundaries--there are no pesky follow-up calls from managers trying to badger you after you've already said no. Summers is truly genuine, cares about their customers, and treats you like family. Plus, their technicians are excellent. I have two HVAC units and a split unit, and the price is unbeatable with the quality of service. To stress again, they will not bother you for sales or services you do not need.

    We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

    Wm. Masters

    Wm. Masters

    (23 reviews)

    I have used them for years. Started when their A/C technician, Brad, was working on house across…read morethe street and, when he was done, asked him a question and got a (free) extended and thoughtful reply. They do good work (we have used for furnace, A/C, and plumbing (real like plumber Mike). Huge plus: they give you a very narrow window of time when they will show up. If they say they'll be there at noon, they are there at noon or you get a call if they are hung up, which rarely happens. None of this "We'll be there some time in the afternoon" crap.

    Appreciate W.M. Masters' reply, but need to fact check a few things. I never denied…read morethere was a leak, refrigerant needed to be added to the system. So, there's a small leak somewhere. That's when I told him I would try to get another year or two out of the coil. Never blamed him for causing another leak, just asked him to be careful handling the tubes because we don't want another leak. Only reason I'm posting this review is because of the a-coil rust. Like you said, I was there when he removed the access panel. I saw no rust anywhere on the coil. He said he noticed the rust. Well if he did, he didn't say anything about it. If it was rusted as shown in the pictures, nobody would have attempted to do a leak test. You would have said your a-coil is shot and needs replaced. Again, never brought it up. Also, never saw you wipe the sprayed liquid off the coil, you just put back on the access cover. All I know is the front of our a-coil is seriously corroded, only the part that was sprayed. Everywhere else on the coil looks new. I wasn't expecting anything out of this posting other than to share my experience with others so they can make an informed decision when looking to hire a company. They certainly can believe what they want. I hold no bad feelings toward W.M. Masters. Cory is a nice young man, and was very respectful. I probably made him nervous following him around like a shadow. Guess I would be too. It's just that we got burnt before by a company charging for work never done. Just wish that the coil was rinsed off of that leak spray before replacing the access panel. Looks like we'll be replacing our AC system sooner than we originally thought.

    Chambers Services

    Chambers Services

    (51 reviews)

    This past winter, I had a major problem with my fridge where it was not cooling properly so I…read morecontacted the manufacturer LG and was set up with Chambers Services to have the repair done. I was promised by both LG and by chambers multiple times that this was going to be covered under warranty. I was promised by chamber specifically over the phone and in person by the technician that this would be covered. However, I received a bill approximately a month later and I called to explain to them what happened and was blown off being told that I was still responsible for this because I signed the form saying that I would be even though I was told before signing that this was absolutely covered under warranty and that I was not going to be responsible for any bills. They said they could not proceed with the repair until this was done. I called the office yesterday and asked them to review the phone call where I was promised this would be covered because I have now been sent to collections. I was told over the phone yesterday that they would review the call and get back to me and I had not received anything back yet, so I called in today to see if anyone was able to look at that yet and spoke to a manager. She said that they are not going to take care of the bill or help me out in anyway because I signed the form saying that I was responsible if LG didn't cover and did not cover it under their warranty. My argument is not that it should've been covered under warranty. I understand that that is very matter of fact, and there is no gray area, but I was promised at multiple points by this company that it was going to be covered and that I absolutely would not be responsible for any bills. I was then told today that she could not go back and look at or listen to old phone conversations from back in December because they got a new phone system in April yet the person on the phone yesterday said that they would review that call isn't that convenient that they have a new phone system and that they have no way of showing that they promised the service would be done under LG Warranty? Also, the technician showed up late and sat in his car smoking for 20 minutes, while I stood on the porch, waiting for him to come up and introduce himself. He then looked at the fridge for approximately 5 minutes and misdiagnosed the fridge. I am now responsible for a fridge that was incorrectly repaired. I had to buy an entirely new fridge. Overall just a very unprofessional company with poor service and shady business practices. I'll be recording all of my own calls in the future due to this unprofessionalism

    I got a great deal on a dryer here. No complaints. They have delivery and it was prompt.read more

    Appliance Repair Solution - hvac - Updated September 2026

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