I will NEVER, EVER use this service again. Very unprofessional…read more Initially, we used this company to replace our ice maker in our LG refrigerator. The repairman who came to our house did not seem to know what he was doing, which required a visit from someone else (who I assumed was his boss). Before our scheduled appointment, my wife had contacted Diaz N Sons and had advised that the cover above the water dispenser was broken and requested that it be addressed at the service visit as well. My wife had sent photographs of the part so that there would be no confusion. When the "boss" arrived, I asked him if he was going to address that as well. He blew it off very quickly, stating, "I wasn't told anything about it." He assured me that the part would be ordered, and since we were "under warranty," it would be installed quickly, and we would only be liable for the part cost. As memory serves, this transpired in April 2026. Between April and July, we contacted Diaz and Sons to get updates and were told two basic responses: 1) The part is on backorder, and we will update you when it arrives, and 2) there has been a family emergency, and we will contact you when we can. Exasperated in July, I took a picture of the model number of the part ($200) and contacted the manufacturer myself. The part arrived within one week and was a simple installation.

**Absolutely Outstanding Service\!**…read more I've had many experiences with appliance repair companies over the years, but my experience with **Thomas, Owner of RMJP Appliance Repair Inc\., was by far the best\!** Thomas repaired the fan in my **Whirlpool side\-by\-side refrigerator**, which had been making an incredibly loud and obnoxious noise for what seemed like forever\. It had gotten so bad that I practically had to turn up the TV just to drown it out\! Thomas was **extremely knowledgeable, professional, courteous, and efficient\.** He quickly diagnosed the problem, explained everything clearly, and did an exceptional job\. His customer service was just as impressive as his technical expertise\. I **100% recommend Thomas and RMJP Appliance Repair Inc\.** If you need appliance repair, look no further\. You will not be disappointed\! I don't normally give ratings this high, but **10 stars wouldn't be enough -- Thomas deserves 20\!** **Outstanding work and outstanding service\!** Brian

Thomas did ant excellent job and quickly diagnosed the problem with our dishwasher and fixed in…read morequickly. He is extremely kind and polite and clearly knows what he's doing. I highly recommend him for any appliance repair job.

They claim they install appliances but when I reached out they said they don't. Just beware of…read moreFALSE advertising.

Jon, Nico, and AJ came and installed our new stove and oven…read more They also took the old unit, and when they left inside and hour, we had our stove. Momma is happy. Also had Kevin come to check out our problem. His visit caused my decision. Buy a new stove. Did a great job.

Extremely disappointing experience…read more I contacted Capritta Appliances because they are an authorized Samsung repair center. My refrigerator wasn't working properly, and I paid $140 for the diagnostic visit. The technician basically told me the repair would be too expensive and recommended replacing the refrigerator. Then--nothing. They never called me back with a repair estimate, never followed up, and never explained the next steps. I had to call them myself several days later. I was actually ready to buy a new Samsung refrigerator from Capritta and even had one selected from their website. It was the last day of a Memorial Day promotion, and I explained that I needed a refrigerator urgently. The sales department still couldn't help me and insisted everything had to be done by email. I eventually spoke with supervisor Rebecca, but I felt completely dismissed rather than helped. I then called another company. They delivered a new refrigerator the next day AND determined that my old refrigerator was actually repairable. So I paid Capritta $140, received no estimate, no follow-up, and no meaningful solution--while another company solved my problem. Extremely frustrating customer service. I will never use Capritta again and cannot recommend them based on my experience.

I highly recommended Ed at Ivanhoe Appliance. He provided…read morefast same day service, and was friendly & knowledgeable. I will definitely be using Ivanhoe for all future appliance repair.

We bought a newer electric glass top stove off of FB Marketplace only to discover that one of the…read moreburners didn't work and two of the burner lights were missing. Then a second burner went out. Our house was about to go on the market and we called Ivanhoe Appliance Service. Ed came out the same day that we called. He was able to fix the one burner on the spot and then gave us the option to order the needed parts on our own from Amazon or he could order them from his distributor. We chose to order ourselves for a significant savings. Ed returned a few days later and installed the ordered parts and now we have a perfectly working stove. Ivanhoe's prices were not only reasonable but actually very good as including the parts that we had to order and the service fees it cost us approx. $250 total. Thanks Ed for a job WELL DONE!

Lots of inventory to choose from and the lowest price I could find. In this case if you went to…read moreapplance direct you paid too much. Bahaha The staff here is friendly and helpful. They gave prices up front and still asked questions to find what exactly what is going to fit your needs. The service was really good! I had a minor problem with the washer I took home. I contact the store and let them know what was happening and figure out my options. After trying a few things and waiting for a time where I would be off work. I returned the washer and echanged it for a bran new until. The store was really graceful and helpful. They offered to repair the washer however I was set to just spend the extra and get a new unit. I sent my dad up here to pick up the unit and he was given zero problems picking up something not in his name and did a dull return and everything. They were very easy to deal with and really took care of me when a problem came up. I can't wait to shop here again.

LIARS & THIEVES!!! ZERO+ STARS!!! Stay as far away from these Scammers! They have $3400 of our…read moremoney and have never delivered anything! REFUSE TO REFUND US & HAVE NOT DELIVERED ONE ITEM FOR THE $3400!!!!! They give you phony delivery dates. NEVER RETURN CALLS OR RESPOND TO ISSUES! HAVE NOT TOLD THE TRUTH ABOUT ANY DISCLOSURES, NEVER RESPONDED TO OF OUR CORRESPONDENCES OR COMPLAINTS'!!! They coerce & scam you into purchasing extended warranties contracts that don't exist, never disclose they have an all sales are final policy prior to purchases; you only become aware of this after the receipt is printed and it's printed on the receipt after they have received your $$$$$ & the transaction has been processed thru your CC account. Any merchant that doesn't stand by their products with an all sales final policy should be avoided at all costs! Obviously, if they were legit they would be transparent & would stand behind their products sold & wouldn't need ALL SALES FINAL POLICY! THEY LIE & DECEIVE CUSTOMERS into purchasing extended warranties that are phony! WE WOULD NEVER HAVE GONE INTO THIS STORE KNOWING THEIR POLICY! STAY FAR FAR AWAY!!!

The owner asked to call regarding my bad review. When I questioned his cost of $100 for the part vs…read more$50 everywhere else he said he did not have other be completive. Even assuming the $100 part cost it still cost me $240 for a 10 minute install. The owner said you have other pay for experience. I sure did and had a bad experience on the call with the owner too. Stay away from them

1st call they said I needed ice maker they put one in and that didn't work. That one didn't work…read moreand then I was told I needed a mother board I didn't believe any of it. It was all a con

Steve was FANTASTIC. He returned my call/ text promptly. He phoned and diagnosed the issue over…read morethe phone and walked me through an easy fix. I would HIGHLY RECOMMEND. I went from frantic to washing clothes with a Very short period of time. USE THIS SERVICE PROVIDER WITHOUT RESERVATION

I called with a question after hours and Steve took the time to offer several suggestions that I…read morecould try for FREE that wouldn't require a service call. Who does that. What a great guy. He's earned my business when something more serious breakdown for sure.

To begin with, Kenya showed up on time, did great work on our dryer, and explained what he was…read moredoing as he went. That is enough for a good review. But he did more than that. When we asked if he could also do maintenance on our washer and what it would cost, he told us that maintenance was not required, and showed us how we could do simple maintenance on our own when needed. This honesty impressed me. Finally, he asked if we had a broom he could use since he "had to go upon our roof to clean the dryer vent anyway, and he noticed we had a lot of pinestraw that had accumulated on our roof". As a 79 year old, getting up on our roof would have been unwise of me. He cleaned it off, without mentioning it again. This unsolicited act of kindness convinced me that we will use Aynek Appliance for any future appliance repairs. Being a good man is its own reward, but it is also good business.

First of all they only work until 5;00 no later. I called the man said someone would be here…read moretoday,Friday August 7. When I phoned to find out the approximate time the repairman would be here I get a message saying THEY ARE CLOSED UNTIL MONDAY Auguest 10! What the heck! No Thank you

My Whirlpool refrigerator, just over ten years old, was leaking watering water. Timely service was…read moreprovided by Jesus, at a reasonable charge. No hidden fee, and no attempt to sell anything. Soon afterwards, the water dispenser malfunctioned, making a growling sound (like a bad electric motor) and barely providing any water. I called Jesus, thinking this meant a bad water pump or something similar. He asked a few questions, resulting in my changing the water filter (which I thought had some days to go before changing). Problem solved; no need for anyone to come by and charge a fee when the problem could be solved over the phone. I appreciate that kind of honesty. My experience with Zeus? Service that was courteous, competent and honest.

Dishwasher wasn't working. Called Zeus appliance. Jesus came out and checked it out. It needed a…read morepart. Checked the price of the part and it was expensive (over $300). So decided to get a new dishwasher. Asked Jesus to recommend a good one. He did. I asked the estimated price. He called an appliance place and got the price which was affordable. I asked how soon I could get it. He talked to the owner of the appliance place who said he could deliver it as soon as he closed shop for the day. Jesus arranged for someone to come and dispose of the broken dishwasher. The new one was delivered that evening and Jesus came back a couple of days later and installed it. Now that is what I call great service.