Quickly diagnosed and repaired the dishwasher. Great…read morecommunication. We also had an oven that couldn't be repaired because parts are not made anymore. Bobby made some suggestions on where to buy a new oven.

No response. Have not honored warranty. Misdiagnosed repair. No printed estimate or receipt…read more 1. 6/3/26. Requested PACE service call (online) on Droste Road 6/3 (314) 708-6580; Nearly 12 days before response. 2. 6/15. Service call on 6/15 (no repair yet); It appeared that the "problem" was diagnosed without opening the back of the refrigerator (where the real problem existed: cracked condensation pan. But instead...a mechanical equipment Part was ordered 6/15. Quoted: $95 service call pd. $155 LABOR less $95 for labor to come plus part up to $200? Water turned off at wall. Never provided a written estimate or invoice after service; 3. 6/16 and 18. water on floor 6/16, 6/18 (even though water turned off at wall, and Ice maker not turned on). 9 days have passed since last service call. 4. 6/24. I Called 6/24; he will return call 6/25 with update. (claimed voice mail was left saying part was in; no voice mail received) 5. 6/29. PACE refrigerator repair: 3pm-5pm. 2 repairmen, one visibly upset with wife in hospital, a bit "short" with me when I asked questions. Got my repair confused with another and almost walked out thinking I was under warranty. I stopped him to make sure I paid for any outstanding balance. 6/29/26. Paid $270. Total pd $365. Expected $155-$95+200=$260 total?? NEED TO SEE ITEMIZED TOTAL. (never provided). 6. looking for PACE receipt via email on 6/29; sent email 6/30 for missing receipt. 7. Called PACE for mail of receipt; (to be mailed 7/7, expect by 7/10? (still not in mail as of 7/13.) 8. 7/8 leak still there; 9. return on 7/9 2-4pm; Condensation pan has cracks and hence leaking. Why was this not addressed on first call/repair as the real problem? Will advise (7/10 in am) on cost to replace or glue/tape!? Why am I going to be charged again for an incomplete repair that did not solve the problem and seems to be misdiagnosed? (I need to know if the original valve part replaced was actually the problem and did not need to be replaced?) 10. They claim to have a A 90 DAY PARTS/LABOR WARRANTY, At this point, I have been exceedingly patient. I expected a completed, lasting, and satisfactory repair, and did not receive it. 11. After waiting 29 days for a response, On 7/28, I filed complaint with BBB.org. I requested FULL REIMBURSEMENT for the amount paid: $365. 12. It is now 8/18/26. BBB says no response after a 14 day period allowed for the business to respond/resolve. It has been 40 days since the business last contacted me.

It's hard to trust many businesses these days but we have been using Tribout Appliance for over 30…read moreyears now. Professional and honest service. It's rare to be able to trust opening up your home and wallet to just anyone. Our whole family has used Tribout's for repairs forever it seems. Thank you!

Tribout's is great! I was ripped off by another repair place in town, and Tribout's came and…read morefixed the appliance properly, undoing the additional damage the original so-called repair person had done. The owner is very trustworthy, shows you just exactly what's wrong, and charges a fair price.

My only complaint is that he was about 20-30 minutes past the appointment time. Other than that,…read moreeverything went well. My washer had stopped draining last night so this morning I called 1st Choice and they scheduled an appointment for 2:00 PM. Oscar came out and diagnosed the problem within five minutes. Once I explained the situation, his first thought was the drain pump. He checked and found that my drain pump was clogged with a sock. He disassembled the pump, drained the remaining water in the pump, removed the sock, and reassembled the pump. The whole thing took 20-30 minutes and cost $65. I would definitely recommend them. For those who stumble across this review because they have a similar problem with their washer, other possible causes for this are the timer and the door lock switch.

DO NOT CONDUCT BUSINESS WITH THIS COMPANY!!!!!!!!!! If you do, PLEASE be VERY cautious, because…read morethey are extremely unprofessional!!! They delivered TWO inoperable, malfunctioning dryers, which happened over a 4-day period of me and my family having to adjust our schedules to meet the times they could come to our home. We also had to go to a laundry mat, because we had a couple loads of clothes that needed to be dried during this duration of time. The worker they sent out did NOT speak English, so I couldn't explain to him (which I shouldn't have had to do) that the dryer needed to be balanced and attached properly to the aluminum vent, but he knew how to and made sure to ask for the money, when he delivered the very first dryer. At the time they were supposed to bring a THIRD dryer, I considered buying a washer, and "Esmerelda" sent me pictures and gave me a price but when I asked if they were taking into consideration the defective dryers they sent and the time, etc. it costed my family to accommodate them with the price they would be charging for the washer, I was given a strong "NO". So, I decided to discontinue dealing with this company, and asked for my money back for the dryer. Esmerelda tried sending my refund back via Cash App or Venmo - neither of which do I use - but I demanded cash back the same way it was given to them, so she gives my stories about how they are short on staff to be able to return my money in person. She then tells me that they would bring the money this past Wednesday, between 4-6pm, again causing me to have someone at my house to accommodate THEM. As we approached the 4-6pm time frame, Esmerelda texts saying they need to come Thursday at the same time. Furious, I explain to her that I have accommodated and tolerated their lack of professionalism as much as I could, and that I could not adjust another day in our schedule, but she continued to say they didn't have anyone that could come out any other time. Luckily, I was able to adjust my schedule to be available for Thursday. Of course they did NOT come out Thursday, nor did Esmerelda respond to my text message, so yesterday I had an official Small Claims Demand Letter issued to them via certified mail with an email and text message sent to them on today at approximately 3PM. Within minutes, I was getting SEVERAL calls and texts from them with someone, who I assume to be "Oscar" (the owner), saying they were not aware of the situation, asking how can we resolve this and saying they could bring the money within 45 minutes. I told them that I did not believe them, because Esmerelda lied to me on more than one occasion and that if they didn't bring my money TODAY, I would be suing them! Within an hour, they were pulling up at my house to refund my money, but it is such a shame that I had to take these drastic measures to do so. I had TWO friends that needed appliances, and I referred them to First Choice, but since this debacle, I have assured them that they should NOT want to pursue conducting business with this company, because they have proven to be VERY inconsiderate and unprofessional! BUYER BEWARE!!!

We had a dryer issue and we called Digi on Saturday and had us scheduled for Tuesday. Terri was…read morevery helpful and extremely reasonable. We had called another repair service and could not help us until September 1st. I cannot say enough good things about Terry and Digi appliance repair. We would highly recommend and will use this service again.

Needed a washer repaired and knew to call Digi. They respond promptly and return calls as promised…read more I recommend this business. They are honest, courteous, and follow up; and they are a local business. C.Nelson

I came home to an inside temperature of 81degrees according to my thermostat. I immediately called…read morethe owner of this business. He came out, diagnosed the issue and it was the beginning of the weekend but he came anyway and committed to getting the job done over the weekend especially because it was so hot inside and outside. I was miserable. Problem Resolved! He went above and beyond! Professional. AMAZING Customer Care & Concern. Diliigent. My issue was resolved on a Saturday. My home is a lot cooler now than it was been in a very long time. Huge thank you sir!

I just had to give a shout out to the BEST APPLIANCE REPAIR COMPANY IN ST. LOUIS. Gary Harris,…read morethe owner, along with his associate Michael Spinelli helped my husband and I out when we were at our wits end with another repair company that strung us along for a month, and ended up costing us a lot of money trying to repair our washing machine. (About $500 of Water damage to our basement ceiling after they told us that the machine had been fixed and we could use it!) All I can say, is that we were going to just give up and buy a new washer machine, and they came over on a Saturday afternoon and within 5 minutes, they realized what the problem was (2 coins clogging the drain?). What was so impressive, besides fixing the machine and have it run as if it was brand new, was that they waited for an entire cycle to run, until they knew everything was working properly, before they left! We are forever grateful to HBC MECHANICAL CONTRACTING. We will recommend you to everyone we know. As a small business owner, my husband and I know how important word of mouth and trust is to your customers. So, THANK YOU, THANK YOU, THANK YOU! You're going to have a customer for life!

I purchased a new townhome and it needed lots of electrical work…read more They sent two men they have worked tirelessly for a couple weeks on my house .... This is not a flyby night company everything is done by the book. It was not cheap. It was very reasonable. Don't forget in today's world you get what you pay for! Electrical work is very important to be done properly with permit and an inspection.

WARNING: DO NOT DO BUSINESS WITH BATES ELECTRIC. If you do prepare for headaches and some sketchy,…read moreunreliable work that will cost you more down the road. You've had multiple opportunities to rectify the issues. Number of issues: 1. Knew when we built the home 5 years ago that they poorly placed the electrical panel in the basement. They failed to install per the plans and they placed it between the egress window and bathroom. Pretty ill-advised common sense move. Now that we are finishing the basement about a dozen contractors have stopped by and looked at it and said something along the lines of "who is the idiot that installed your electrical panel" 2. Within a year of moving in INDOOR outlets that were NOT sealed properly and were freezing from the outside moisture. 3. There is an outdoor outlets that has never worked on the side of the house. 4. Breaker keep popping on outdoor outlets. They went 15A instead of 20A. Once again, not great common sense for outdoor outlets. Overall, this is not a company I would do business with. Once they cashed the check, there is no follow up or even communication to warranty their work. One positive is that the electrician working on our home was flexible and always tried to meet our request.

This service was excellent, and very efficient as my pipes were getting fixed. My residence had…read moresewage that would come out of my tub, which freaked my kids out. I was glad that I reached out to this company because my house started to smell of sewer odor. I was unable to fix the problem myself, therefore I called 3 plumbing businesses and this company gave me a fair price and was able to come out quick.

No call no show for scheduled appointment…read more Whereas I understand things do not always go as planned; with businesses like this a simple "heads-up" phone call or email should be standard. When a client has allotted time for service and no one shows up or has the courtesy to call it tells you everything you need to know about the product & business overall. Unprofessional, unreliable.

I highly recommend Mark's Appliance. I received guidance without pressure when picking out my new…read morewasher. The price was good and the delivery and installation was flawless.

The last 2 appliances I bought from Mark's appliances were garbage! Both high end and I replaced…read morethem within 4 or 5 years of purchase. I know a lot of it was the make, model and manufacturer but the service was weeks to months out and sales reps did not seems interested in my business. I like to shop local businesses but here I'll just go elsewhere!