Schedule the appointment very easily and fixed the problem quickly. Also very polite and friendly…read moreservice.

I wish I could give ZERO stars. Booked an appoinment online for 6/27. Got a confimation email. The…read moreday before I get an email they have to cancel my appoinment due to a funeral. Totally undetand that. I follow up the following week to see if we can get back on the books and if they had appointments on Friday 7/3. They say yes, what time? I ask for a morning appointment. There was a delay getting back to me. Finally received an email at 10PM the night before saying I was scheduled for 9-11 on 7/3. I respond okay. I get another follow up email that he needs my address and phone # texted to some number. I respond to the email with the information and state that he already has that informaton from when I booked the appointment online. Not sure why I would text it to some random number. 9-11 comes and goes. I emailed him and said to cancel my apointment. He emails me back to say he is finishing up a customer and will be on his way. I say "OK", Five minutes later he emails ad cancels my apointment and said he didn't have any of my information on any of his sites. I responded to hsi email with a snipet of the original email with the booking confirmation # on it. Not sure how this guy gets 5 star reviews. I undertand being a small business, but this was not a good expereince. I would NOT recommend him to anyone.

I moved from North County several years ago, but I still go back and see Mike at Dellwood Washer if…read moreI have a problem with appliances. He will give you honest answers to your questions. He also will take the time to make sure you are buying the right part to solve your problem, so you don't get home and find out that the parts you bought do not fix the problem. He will also tell you if you are wasting money on something that is not worth fixing. Over all, it's a great place to do business.

From the owner: Specializing in: - Major Appliances…read more- Major Appliance Parts - Microwave Ovens - Refrigeration Equipment-Parts & Supplies - Small Appliances - Refrigeration Equipment-Commercial & Industrial - Ranges & Ovens-Supplies & Parts

Easily the worst appliance repair company on planet Earth. We just moved and the new outlet was…read more4-prong and our unit was 3-prong. We replaced the cord but it didn't work. Called Andy's. "Repairman" (lol) told us we needed to use LG screws to connect and had us buy new ones. That's the "service" we received for $169.00. Still didn't work. Called new company. Guy immendately checked the power. Breaker was tripped. Andy's didn't even check the power. Guy laughed when I told him the story about the LG screws. Called Andy's multiple times and was told manager would call back. He never did. Apparently he is a spineless wimp who hides behind his employee's skirts. Stay away from these inept, unethical thieves masquerading as experts in the field.

I called Andy's to come out and diagnosis my Speed Queen washer. Scott M arrived and was extremely…read morehelpful and courteous. The professionalism and the way this gentlemen presented himself, I knew I called the right place. He diagnosed the problem and explained everything. He ordered the parts and came back and fixed my washer. Wow what a blessing he is. I could only hope that everyone who you call when you have a problem could sweep in and save the day the way Scott did. I'm thankful.

Horrible experience! $550 & 3 weeks and dryer still not fixed!! Cannot get a callback. Don't use…read morethis compsny.

NEVER NEVER NEVER USE THIS COMPANY THEY HAVE NO IDEA WHAT THEY ARE DOING AND CHARGE YOU HIGH HIGH…read moreCOST AND DONT FIX A THING. I am reporting them to BBB AND FILING A POLICE REPORT FOR THEFT AND DOING GOOGLE AND YELP REVIEWS - AND TAKING THEM TO SMALL CLAIMS COURT - I'm out $275 for my ice maker not working at first it was $430 but if I paid cash $275 - SHADY PRACTICES waited 2 days no ice - had to wait another 3 days for them to come back because they said they would be there all day (called 5 times) and they never showed. Finally guy came out pulled out my fridge and told me to blow a hair dryer on it. That is what $ 275 is for? Guy said yeah nothing we can do and refused to give me my $ back. Guy said first time he did maintenance and parts - I told him he used no parts and just brushed the coils and I gave him the brush he didn't have and I easily could have done that. Secondly, I never asked for maintenance I asked for my ice maker to work. He said run a dryer on the back. I told him I'm not paying $275 for work I am doing. I want my $ back and he left saying can't do that. This is the biggest racket I have ever seen. I have had it! NEVER NEVER NEVER USE THIS COMPANY - they are literally stealing money and not doing any work!!!

He told me the mode switcher on my GE washer was not working so I replaced the mode switcher, the…read morewasher is still not working properly.

From the owner: Customer Satisfaction…read more At DZ Appliance Repair, your satisfaction is our top priority. We are committed to providing exceptional customer service and workmanship. From the moment you contact us to the completion of the repair, we aim to exceed your expectations and ensure your complete satisfaction.

I have been using this location mainly for parts, for about 20 years. Always have what I need and…read moreif not, they will special order the right one. Cost maybe a little more than "on-line" shopping, but you will get the right part for the right job. (Meaning they will make sure it's for the exact unit you have, etc...). Always friendly and on a long ago Sales Floor model purchase, they offer deals and a warranty. Good customer service is worth it's weight in Gold, to me.

I bought a new gas range, a new gas range, new washer and dryer and a new side by side french door…read morewhirpool refridgerator from this store, Well I got to tell you that the gas range stop working and I barely used it especially the oven. The whole electrical panel stop working and the oven would not come on and the clock stop working last year. Then the washer stop working It would shake during the spin cycle and would move all over the basement and hit the wall, At first I thought it is off level, we tried and tried to level it but nothing we did worked, Come to find out that the agitator had come loose and that was the problem, Then about a week ago the side by side refridgerator freezer stop working and wouldnot even keep ice cream or ice cube frozen. I got to tell you I am reporting them to the better business bureau as soon as possble because there is no way all these appliances should have stop working in just a couple of years.

Okay after all is said and done the delivery guy was very kind respectful and courteous.. I…read morereceived the washer and dryer and I hope there are no issues.. previously I had an awful experience with multiple people with USA AKA scratch and dent appliance... and with their communication and setting up times and dates. I received "it gets there when it gets there." So with that being said, I then received from same office that delivery guy will be there no problem at all specific time... turns out this isn't the case... but the actual delivery guy called ahead of time in the requested window and really did an excellent job.. was courteous and provided excellent customer service so because of him I give the company 3 stars now.

Absolutely terrible. Zero stars. Scam artist. Junky and trashy. Literally lied about coming out to…read morefix washer that was just purchased 2weeks ago. NEVER SHOWED UP. When asked for a refund they got an attitude like they're the ones who spent money on an appliance thats broke. THE NERVE OF Them. Please read the reviews! All of them! Cause there true ! Including this one. Straight trash.

Quickly diagnosed and repaired the dishwasher. Great…read morecommunication. We also had an oven that couldn't be repaired because parts are not made anymore. Bobby made some suggestions on where to buy a new oven.

No response. Have not honored warranty. Misdiagnosed repair. No printed estimate or receipt…read more 1. 6/3/26. Requested PACE service call (online) on Droste Road 6/3 (314) 708-6580; Nearly 12 days before response. 2. 6/15. Service call on 6/15 (no repair yet); It appeared that the "problem" was diagnosed without opening the back of the refrigerator (where the real problem existed: cracked condensation pan. But instead...a mechanical equipment Part was ordered 6/15. Quoted: $95 service call pd. $155 LABOR less $95 for labor to come plus part up to $200? Water turned off at wall. Never provided a written estimate or invoice after service; 3. 6/16 and 18. water on floor 6/16, 6/18 (even though water turned off at wall, and Ice maker not turned on). 9 days have passed since last service call. 4. 6/24. I Called 6/24; he will return call 6/25 with update. (claimed voice mail was left saying part was in; no voice mail received) 5. 6/29. PACE refrigerator repair: 3pm-5pm. 2 repairmen, one visibly upset with wife in hospital, a bit "short" with me when I asked questions. Got my repair confused with another and almost walked out thinking I was under warranty. I stopped him to make sure I paid for any outstanding balance. 6/29/26. Paid $270. Total pd $365. Expected $155-$95+200=$260 total?? NEED TO SEE ITEMIZED TOTAL. (never provided). 6. looking for PACE receipt via email on 6/29; sent email 6/30 for missing receipt. 7. Called PACE for mail of receipt; (to be mailed 7/7, expect by 7/10? (still not in mail as of 7/13.) 8. 7/8 leak still there; 9. return on 7/9 2-4pm; Condensation pan has cracks and hence leaking. Why was this not addressed on first call/repair as the real problem? Will advise (7/10 in am) on cost to replace or glue/tape!? Why am I going to be charged again for an incomplete repair that did not solve the problem and seems to be misdiagnosed? (I need to know if the original valve part replaced was actually the problem and did not need to be replaced?) 10. They claim to have a A 90 DAY PARTS/LABOR WARRANTY, At this point, I have been exceedingly patient. I expected a completed, lasting, and satisfactory repair, and did not receive it. 11. After waiting 29 days for a response, On 7/28, I filed complaint with BBB.org. I requested FULL REIMBURSEMENT for the amount paid: $365. 12. It is now 8/18/26. BBB says no response after a 14 day period allowed for the business to respond/resolve. It has been 40 days since the business last contacted me.

I have purchased a few items from this location And I have…read morebeen totally satisfied My Samsung refrigerator French doors bottom drawer freeze is an absolute gem! All of my appliances are.

Okay after all is said and done the delivery guy was very kind respectful and courteous.. I…read morereceived the washer and dryer and I hope there are no issues.. previously I had an awful experience with multiple people with USA/scratch and dent appliance... and with their communication and setting up times and dates. I received "it gets there when it gets there." So with that being said, I then received from same office that delivery guy will be there no problem at all specific time... turns out this isn't the case... but the actual delivery guy called ahead of time in the requested window and really did an excellent job.. was courteous and provided excellent customer service so because of him I give the company 3 stars now.

Great service! Very dependable, and prompt. Mr. Loyd is very determined to resolve your HVAC…read moreissues. He also services the DFW area as well. Prices are very reasonable.

From the owner: At Loyd Heating & Cooling LLC, we believe that comfort is key. With years of experience in the HVAC…read moreindustry, we specialize in diagnostics, repairs, and installation of both residential and commercial heating and cooling systems. Our dedicated team is committed to providing top-notch service, ensuring that your environment remains comfortable year-round. Whether you need a quick repair or a complete system installation, we’re here to help you breathe easy.