I moved from North County several years ago, but I still go back and see Mike at Dellwood Washer if…read moreI have a problem with appliances. He will give you honest answers to your questions. He also will take the time to make sure you are buying the right part to solve your problem, so you don't get home and find out that the parts you bought do not fix the problem. He will also tell you if you are wasting money on something that is not worth fixing. Over all, it's a great place to do business.

From the owner: Specializing in: - Major Appliances…read more- Major Appliance Parts - Microwave Ovens - Refrigeration Equipment-Parts & Supplies - Small Appliances - Refrigeration Equipment-Commercial & Industrial - Ranges & Ovens-Supplies & Parts

I called Andy's to come out and diagnosis my Speed Queen washer. Scott M arrived and was extremely…read morehelpful and courteous. The professionalism and the way this gentlemen presented himself, I knew I called the right place. He diagnosed the problem and explained everything. He ordered the parts and came back and fixed my washer. Wow what a blessing he is. I could only hope that everyone who you call when you have a problem could sweep in and save the day the way Scott did. I'm thankful.

Andy's is my "go to" business for appliance parts/repair. Always very satisfied with their service…read moreand value. I highly recommend them!

Horrible experience! $550 & 3 weeks and dryer still not fixed!! Cannot get a callback. Don't use…read morethis compsny.

NEVER NEVER NEVER USE THIS COMPANY THEY HAVE NO IDEA WHAT THEY ARE DOING AND CHARGE YOU HIGH HIGH…read moreCOST AND DONT FIX A THING. I am reporting them to BBB AND FILING A POLICE REPORT FOR THEFT AND DOING GOOGLE AND YELP REVIEWS - AND TAKING THEM TO SMALL CLAIMS COURT - I'm out $275 for my ice maker not working at first it was $430 but if I paid cash $275 - SHADY PRACTICES waited 2 days no ice - had to wait another 3 days for them to come back because they said they would be there all day (called 5 times) and they never showed. Finally guy came out pulled out my fridge and told me to blow a hair dryer on it. That is what $ 275 is for? Guy said yeah nothing we can do and refused to give me my $ back. Guy said first time he did maintenance and parts - I told him he used no parts and just brushed the coils and I gave him the brush he didn't have and I easily could have done that. Secondly, I never asked for maintenance I asked for my ice maker to work. He said run a dryer on the back. I told him I'm not paying $275 for work I am doing. I want my $ back and he left saying can't do that. This is the biggest racket I have ever seen. I have had it! NEVER NEVER NEVER USE THIS COMPANY - they are literally stealing money and not doing any work!!!

I bought a new gas range, a new gas range, new washer and dryer and a new side by side french door…read morewhirpool refridgerator from this store, Well I got to tell you that the gas range stop working and I barely used it especially the oven. The whole electrical panel stop working and the oven would not come on and the clock stop working last year. Then the washer stop working It would shake during the spin cycle and would move all over the basement and hit the wall, At first I thought it is off level, we tried and tried to level it but nothing we did worked, Come to find out that the agitator had come loose and that was the problem, Then about a week ago the side by side refridgerator freezer stop working and wouldnot even keep ice cream or ice cube frozen. I got to tell you I am reporting them to the better business bureau as soon as possble because there is no way all these appliances should have stop working in just a couple of years.

Would give zero stars if possible. First scheduled appointment no tech showed up in the 4 hour…read morewindow or called. When they came 2 days later, were there for 3 minutes, and left still charging the full $100. Took days to finally speak to a "manager" who said she would look into it. Never heard back until I called. Horrible service from over the phone customer service to the on-site technician. Have not been in store but for service, go somewhere else!

Absolutely terrible. Zero stars. Scam artist. Junky and trashy. Literally lied about coming out to…read morefix washer that was just purchased 2weeks ago. NEVER SHOWED UP. When asked for a refund they got an attitude like they're the ones who spent money on an appliance thats broke. THE NERVE OF Them. Please read the reviews! All of them! Cause there true ! Including this one. Straight trash.

Okay after all is said and done the delivery guy was very kind respectful and courteous.. I…read morereceived the washer and dryer and I hope there are no issues.. previously I had an awful experience with multiple people with USA AKA scratch and dent appliance... and with their communication and setting up times and dates. I received "it gets there when it gets there." So with that being said, I then received from same office that delivery guy will be there no problem at all specific time... turns out this isn't the case... but the actual delivery guy called ahead of time in the requested window and really did an excellent job.. was courteous and provided excellent customer service so because of him I give the company 3 stars now.

Quickly diagnosed and repaired the dishwasher. Great…read morecommunication. We also had an oven that couldn't be repaired because parts are not made anymore. Bobby made some suggestions on where to buy a new oven.

Taking back my 5 star and making it a 1 star because Yelp won't let me make it a no star. Attempted…read moreto have the dryer fixed. Had to cancel due to family emergency. Called back to reschedule, given date and time window. No show, no call, still haven't heard anything. Will never use again.

I have purchased a few items from this location And I have…read morebeen totally satisfied My Samsung refrigerator French doors bottom drawer freeze is an absolute gem! All of my appliances are.

Okay after all is said and done the delivery guy was very kind respectful and courteous.. I…read morereceived the washer and dryer and I hope there are no issues.. previously I had an awful experience with multiple people with USA/scratch and dent appliance... and with their communication and setting up times and dates. I received "it gets there when it gets there." So with that being said, I then received from same office that delivery guy will be there no problem at all specific time... turns out this isn't the case... but the actual delivery guy called ahead of time in the requested window and really did an excellent job.. was courteous and provided excellent customer service so because of him I give the company 3 stars now.