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Appliance Factory

2.5 (52 reviews)
ModerateAppliances
Closed 10:00 am - 7:00 pm

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Amana freezer
Emily S.

We had a wonderful first time experience at Appliance Factory in Longmont, CO. Daniel and Jonathan helped us get a freezer for an amazing price within our budget. We attend a pediatric lymphedema camp each year along with other families from all over the country. The camp is put on by a non profit organization with a limited budget. Many of the kids that attend this camp have a variety of different nutritional needs, so this year they chose to make all the food for camp in order to accommodate those nutritional needs (hence the need for a freezer). Jonathan and Daniel took all of the information we gave them and worked with us to find the best freezer to meet all the needs of the camp. Thank you for taking the time to see us as people and not just a number.

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3 months ago

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8 months ago

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8 months ago

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8 months ago

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3 months ago

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2 years ago

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6 months ago

Just be aware that they have a no-return policy. That was not disclosed to me and why I'm going with a one-star review.

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6 months ago

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9 months ago

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1 year ago

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10 months ago

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6 years ago

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1 year ago

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4 years ago

Do not pay for this company to install an appliance. They do not have the experience to do the job and you will end up doing it yourself.

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5 years ago

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3 years ago

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6 years ago

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3 years ago

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4 years ago

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6 years ago

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7 years ago

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4 years ago

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7 years ago

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7 years ago

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11 years ago

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8 years ago

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10 years ago

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5 years ago

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5 years ago

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9 years ago

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9 years ago

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8 years ago

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4 years ago

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11 years ago

Matt provided outstanding customer service and made the entire process easy and fast! Good prices, products, and people!

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8 years ago

We had a great experience with the staff here at the Longmont store! Very helpful and joyful. Stop in and say hello to them

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8 years ago

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9 years ago

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11 years ago

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7 years ago

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8 years ago

Chris Bar is was very professional and friendly. No pressure sales was appreciated. Thoughtful yo y ng man

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Ask the Community - Appliance Factory

Review Highlights - Appliance Factory

Used generic, at least 20 years old dryer at a thrift store across the street was $499 to $599!

Mentioned in 2 reviews

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Lynn Cunningham Appliance

3.8(25 reviews)
8.2 mi

RUN!! Truly Horrible experience. We purchased all our kitchen and laundry appliances from Lynn…read moreCunningham Appliance (Freestanding induction range, hood ventilation system, wall oven, refrigerator and washer/dryer units) for our new home build in 2020 and literally nothing was installed correctly. The Vent-A-Hood system measurement was off by over 40" so it does not function as it now hangs too far above the Stove to even be reached without a step stool-and we are 6'3" & 5'8" heights. The dryer was plugged in but the dryer vent never installed nor was the small water line for the "freshening feature" we loved. The wall oven was only partially installed as well. Management failed to assist with correcting any of the issues and then overcharged us by over $2000.00 to boot. We have paid other contractors to repair things but are still trying to find an installer to correct the vent hood. An utter fiasco.

Purchased a GE Profile Cafe dishwasher from Lynn right before they were bought out. It was never…read moreproperly installed. Had to plead with the new owner to honor the warranty. They sent someone out which only partially corrected the problem. They would not send them out again so we hired a third party to investigate and correct. They did a better job but still not perfect. We owned it 3 years when it started leaking around the door seals and ruining our wood flooring. Being an engineer and used to working on cars and other things I removed it and inspected it to find the door seals were deteriorated along the bottom. I showed my wife and we decided to cut our losses and buy a new unit from Costco. Purchased a Kitchenaid after reading the reviews and decided that we were not going to spend over $1K for a dishwasher (Bosch). Costco is the way to go IMHO. Delivery was on time. Installer was pleasant and skilled. He had it installed and working in less than an hour. This is the second time we replaced an appliance with a purchase from Costco. Their prices are great and they extend the warranty to 2 years. Whatever you do don't buy from Lynn Cunningham because it's not the same as it was.

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Lynn Cunningham Appliance - Lovely

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Woelfel Appliance Repair - Sub zero evaporator and compressor replacement

Woelfel Appliance Repair

1.0(2 reviews)
0.3 mi

They were supposed to fix my washer, but instead they kept giving me excuse after excuse, saying…read morethe part "was never in." It took them almost two weeks just to show up and look at it. Then they told me it couldn't even be fixed because the washer was completely broken. They promised me a refund since they couldn't do the job. I paid about $500. It is now March, and I have been fighting for my refund since January. The lack of professionalism and accountability is ridiculous. This whole experience has been beyond frustrating. They absolutely suck.

We had a tech come out to diagnose our broken washer. The tech (I can't remember his name) was…read moregreat! Very friendly & seemed knowledgeable. However there was a lack of communication on when the part would come in & when it did come it was about a week after they told us it would be in. Then that didn't fix the issue & we were basically informed at this point we needed an entire new washer & they would refund us the almost $500 for repair costs. It has been over a month now with struggling to get in touch with the owner, getting excuse after excuse as to why they haven't sent the refund out, and now they're offering to Venmo it. Extremely unprofessional. Zero communication unless you literally bug them constantly. And we still haven't received our refund. We are over $1,000 down because of this mess. We are a lower income family of 5 & this has just been a nightmare dealing with this company.

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Woelfel Appliance Repair - Sub zero evaporator and compressor replacement

Sub zero evaporator and compressor replacement

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Lowe's Home Improvement - Electrical junction box installed by Lowe's subcontractor.

Lowe's Home Improvement

2.1(74 reviews)
1.0 mi
$$

This place used to have the worst service and inventory ever, but they appear to be turning it…read morearound! Chris from paint was especially instrumental in making this a 3 star instead of the 1 star it used to be. Chris took a significant amount of time to help me acquire an item (gift) from the top shelf of an isle and then some materials needed for a repair. The items took us all over the store and about 30 min total but he was patient and helpful the entire time. I also had a really good customer service experience where I left something at the self checkout, called, and it was waiting for me the next time I came in. If this trend keeps up I will be updating this to a 4 or 5 in no time!

We purchased a Bosch refrigerator, paid for delivery, an extended warranty and take away of the old…read moreone. Based on previous appliances purchases, we assumed the new refrigerator would be delivered, installed and ready to go. The first "surprise" was that the installers cannot connect the water line to the ice maker. We were told we needed a plumber to do this - nobody ever said this at time of purchase, nor have we ever had this experience with previous purchases. This refrigerator was literally dumped in our kitchen with the only service being the unwrapping of the unit - which unveiled a large ding and scratch on the top. The installers called their contact and we were given a substantial discount, however, this in NO WAY makes up for the inconvenience and horrific experience of this purchase and delivery. We were inundated with trying to level, connect, set temperatures and attach parts that we know nothing about with technical instructions that are confusing and difficult to understand. This entire experience is horrific and I cannot even begin to express my dissatisfaction with the purchase and subsequent "service."

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Lowe's Home Improvement - Lowe's "plumber" stacked a bunch of plastic washers to force the part to fit.

Lowe's "plumber" stacked a bunch of plastic washers to force the part to fit.

Lowe's Home Improvement

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Appliance Factory - appliances - Updated May 2026

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