Didn't use them but they responded quickly And gave good…read moreadvice and seemed to be knowledgeable Recommend highly

Mike was excellent. Had the needed part and went right to work. Was done in about a half hour. The…read moreprice was reasonable.

Unfortunately, every time I needed a service person, no one was available…read more Something as simple as getting some shades mesured and cut turned out to be impossible. I TRIED FIVE TIMES LAST SEASON before I gave up. Ace Hardware in Liberty measured my used shades. They cut them perfectly, and I was on my way.

On July 9th, we ordered an induction stove for $1,455.84 from Home Depot. It was delivered early on…read more(Sat) July 26 with a 7 minute notice call. 3 Workers brought the stove, but did not install it. They hauled away my old stove for $50. Heavy cardboard blocking the oven opening. No oven racks or air fryer tray. I (73) moved & wired (220v) the stove myself. After spending half the day on the phone with Home Depot, they determined the workers left these items on the truck. WE were told they would return and drop off these items. They did not. I would like these items as the oven is unusable without them. I would not recommend buying ANY appliance / large ticket item from home depot.

Billy Fix-It-All helped us with converting our gas stove to propane and trouble shooting another…read moreappliance issue. Everything about working with them was wonderful. The conversion was done and my stove is working beautifully. Tina from the office was a hugh help with scheduling.

Great customer service. Referred me to other companies who offered the service I was looking for…read more Made an effort to respond to my msg as soon as possible

Had my stackable washer/dryer replaced today by Ackerman's. My dealing with this company from the…read morevery beginning was one of efficiency, professionalism and reliability. They called to let me know when the appliances would be in and when they would be installed. No excuses, no delays and no nonsense - they were right on target which is unbelievable in todays market when everything is on backorder. The installers were clean and very respectful of my property. Whatever problems they encountered they handled without any hassles or extra cost. I highly recommend this company. Maria C

I first purchased appliances (SubZero reefer, Asko dw, Viking range) from Ackerman's in 1999, I had…read moreheard beforehand that their motto was "If we don't sell them we don't service them", which is logical, given that our rural region's authorized sales and service centers are generally separated by ~30 to fifty miles. I chose them over a competitor twenty-five miles closer to me because of their reputation for honest dealing and skilled service technicians. Over the past twenty years, I have found this to be the case. I recently replaced my original dw with a new Asko from Ackerman's, whose technician and I ran into problems that called for an oscillating saw (neither of us had one and it would have taken an hour to locate and obtain one from a neighbor) but were solved with hammer, chisel, muscle, and skill (none of it mine). Really impressive.

Such great service! Bill tried to talk me through fixing my refrigerator, saying he was going out…read moreof town for a few days. It quickly seemed like I needed a service visit. His helper, Mike came the next morning and accurately assessed the situation and bought me some time on an aging appliance. Both were extremely polite and professional, and dare I say, 'caring'? A real old-timey way of doing business. Greatly appreciated.

High price but good service and a fix to my problem. They…read moreare a relatively small local business and deserve support by us locals

We needed a repair on our zline oven. It was through warranty. Elliott came over on a Saturday and…read morefixed it for us. Not only was he very knowledgeable of the oven. But he was very pleasant and explained the what the prop was and had the parts on hand to fix it. We will definitely have him back for any appliance issue

We had an unusual problem, with no obvious solution. Above the electric stove top on our kitchen…read moreisland there is an old (Zephyr) range hood with a glass canopy that had been installed too low and intrusive, at least relative to the location of my head when cooking. We had hoped to be able to lift the whole thing a few inches, but had no idea how. Enter Eliot from Applicare. He pondered the situation, consulted a printout of the manufacturer's docs, and discussed with us. The conclusion was that we could probably just eliminate the canopy and retain the key functionality of the hood. 90 minutes of hard work ensued, mostly by him, but ably assisted by my wife and (occasionally) me, and it was done! The charge was entirely reasonable, and we'd be happy to engage him again. And he's a character!

VEO has to be the worse company I have ever dealt with, they were incompetent from day one. They…read moredidn't show up when they were supposed to. They installed the gas line wrong and my contractor who was remodeling the kitchen had to fix it. They were supposed to run a line to the gas grill and never did. THEY installed the gas tank next to the A/C condenser (which were there before the gas tank) then 2 years later wanted to charge us over $300.00 to move the tank. Terrible service and incompetent.

PS: They didn't "credit" me for what was remaining in the tank. They charged my friend's credit…read morecard hundreds of dollars who bought the prior delivery for me. This company is so utterly corrupt. They are thieves and liars.

Gersi was terrific -- very responsive to texts and called me back right away to schedule an…read moreappointment to install a Wolf range. He was able to get to me quickly (only two days after we spoke, and on a Saturday even!), when most techs had a several day or weeks wait time. He knows what he's doing and is communicative, efficient, thorough, and he made sure to check everything before he left. Very reasonable with pricing as well. High recommend GM Appliance Repair -- everything you'd want in a technician!

Gersi did a wonderful job! Excellent work and Gersi explained everything! No surprises! My…read moredishwasher is now good as new! 100% recommendation! Great value!

Have previously purchased fridge/range from here, and Jesse and Nick did a wonderful job getting…read morethem down my driveway in the snow. I subsequently ordered Miele stackable washer dryer set and Jake and Don did another great job getting them in and installed. I would have given a 5 star review on both appliances and delivery but the stupidly expensive green european Miele washing machine arrived from the factory with an error code that required service under warranty. Took almost three weeks to get resolved with one diagnostic service call and one repair part service call. Having said all that, Alex the service guy was aces! Would do business with again, communication was always great, probably wont buy another Miele product though...

Jake was the delivery person for my (very heavy) induction stove. He and Don were great. Prompt,…read moreexpert and very pleasant!!! They are a lot of the reason why I will only buy appliances from Earl B Friedman from now on. Why go to Lowes when you can go to (local) Earl B. Friedman!!!