It's not a huge store, compared to a cavernous Home Depot, but they've always had what I was looking for. The difference is in the level of service. Recently, I was in the market for an oval (elongated) toilet seat, and the staff were careful to ensure that I didn't actually need a round seat, which is more common. And, last week I was looking for a bolt that was missing from a wheelchair. The "bolt" expert took significant effort to find a bolt that matched in length, width and threading. He also recommended some Lock-Tight to make sure the bolt doesn't come off again -- but not full-strength formulation, but one that has some "give" that will allow me to change the bolt if needed.all for a $12 sale. I was a satisfied customer -- I had what I needed, and the confidence that I had a solution that would work. And it did. This store combines good dedication to inventory, but also to a level of skill and caring that are rare today. read more