Everything, the timeliness, the care , the actual bath, cut and style. The cleanliness of the shop…read moreand the kindness that was extended.

As you can see from the picture, we had a fantastic experience with Lee Road dog grooming today!…read more It was obvious that Linda took her time and treated our cocker spaniel with patience. We have a nervous dog, and so to see her happy and playing when I arrived says tons! Her cut and nails are fantastic and she smells great! She asked about what kind of cut I want specifically and gave me exactly what I asked for! We also felt safe because of the cleanliness and mask policies. So thankful for such an outstanding overall experience!

We have brought our very needy English bulldog here many times and he loves it! He naturally has a…read morelot of ailments and always seems to be on some medicine when we take him and they're very good about making sure he gets everything he needs. I love that it's social so they let them outside often throughout the day to play, but the dogs still each have their own room (not kennels). It's perfect for our dog because he gets to play and then go into his own space with a glass door so he can still see out. They provide beds and bowls as well so really they're all taken care of. They have four drop off/pick up times throughout the day, as early as 7:30am or as late as 9:00pm so it's convenient for traveling. Their prices are more than reasonable and they also offer daycare and grooming! We really love this place and even go out of our way when traveling just to bring our doggo here - he's always treated like a prince.

NOT A GOOD EXPERIENCE WITH THE NEW OWNER. I failed to cancel…read moremy boarding appointment last year due to some medical issues. My husband was just diagnosed with cancer and I completely forgot. That was my fault, COMPLETELY MY FAULT. However, the response when I called was a rough, "Oh yeah YOU WERE THE NO CALL NOSHOW". I said yes and tried to apologize. She said should would have to check and get back with me. She never got back to me and actually blocked my number so I couldn't call back. Amazing. Very disappointing and unprofessional. All she had to do was say she did not want to do business with me any longer. I was use to the old owner and when I met a few of the new people a while back, they seemed very nice and I am sure they are. What a shame. Even if she did agree to watch my pets, I would not trust them. I also talked to a few of my friends that use her and they were like "WOW". Again, I get it but how foolish, silly, and very stupid in my opinion.

Just moved to the area and my siberian husky got a couple ticks. I was completely freaked out and…read moreneeded him checked and cleaned. Laurel and Erin took him in right away and assured me they would take great care of him. The facility is clean and Erin and Laurel greeted me and my dog with so much happiness and an eagerness to help. When I picked up my dog he was shiny, clean and this is by far the best grooming he has ever received. We will be back!

What a wonderful medical group! They are VERY accommodating (my husband and I have tricky…read moreschedules, and our pets have a LOT of special needs) and efficient, but that is not what makes them so special. The doctors, vet techs, vet assistants, groomers, and even the people in reception are warm and friendly and CARING, especially Holly, Mel B. (Our kitty Reggie is in LOVE with her!) and Drs. Walker and Mitzi. They all listened to our questions and concerns, and they treated us with kindness and patience. It is clear that they wanted us to understand every part of the appointment, and they made sure to get our informed consent about entry procedure or treatment. And the way they treat our kitties? Amazing. After every appointment, they called us "just to check in with how the patients are doing". You can really tell that they love animals. On a sad note, we recently lost out 16 year-old cat to cancer (he was being treated by an amazing oncologist at MedVet, by the way). When we had him put to sleep at Medvet (see my other review for THAT horror story), the folks at Bartels and Busack sent us condolences and a sympathy card even though they were not the ones who euthanized him. Their tech, Vince, was especially sympathetic and compassionate. Thank you for the comfort, B and B.

I went there for years and paid their ridiculous prices because their sign says they do 24-hour…read moreemergency care. They don't. When I did have an emergency during hours and I thought my dog was dying, they wanted to charge me a $200 fee to have it reviewed by their board to see if they could get her in. I never went back. You'll also wait 30 minutes to see a doctor every time you go there. Why don't they just adjust their appointment times? Don't know. You'd think they'd provide top tier service with the prices they charge.

I may be biased, but I absolutely adore TPDT. Anthony, Andrea, Paige and Jess are top tier trainers…read more- they all take a patient approach, explain things in great detail, and truly care about the relationship between you and your dog. I have personally used the boarding for my whole crew over a holiday, and daycare numerous times and my dogs love it. I cannot recommend TPDT enough. If you are in Cleveland (or even remotely in the area) they are the best when it comes to training, pack walks, daycare, and boarding.

Our dog Maisy is a 4 year old Papillon. We looked into training because of her reactivity to other…read moredogs and we wanted to eventually be able to go on walks with her without her having a meltdown. With her age, we knew training would not be a perfect fix and we just wanted to get to a manageable spot. We found Turning Point Dog Training through a Google search and reached out. Within a day or two (I think it was same day), we got a response from Andrea, one of their dog trainers. Andrea was very accommodating with scheduling as my partner and I both work full time. When we first met with her - we immediately felt comfortable. One thing that I noticed and really appreciated right off is that we were not rushed through an appointment. Andrea took her time with us and we even ended up staying over time. She easily could have said "oh times up" or "I have another appointment". But this showed me that they would take time with our dog. We ended up selecting a 3 week board and train as that is what we felt fit out life best at the moment. Again - we went in with expectations that Maisy may never be perfect, but we wanted manageable. We met up with Andrea for her midway session and then again for a public outing at 3pm in a local park (I never thought I would take Maisy to a busy park with lots of dogs at 3pm), and we were absolutely blown away. It was a night and day difference! Maisy was walking near dogs and not having a full freak out and was able to remain calm. We did have to correct some minor behaviors - but she's still learning and so are we! Those behaviors we corrected though were nothing like anything she did in the past that felt unmanageable. We get Maisy back today from our 3 week board and train and we can't wait to see how it goes integrating what she has learned and what we have learned into our everyday life. I will post another review after a couple of weeks and/or months for an update. But so far, we have had such a great and meaningful experience! Other things we enjoyed: They send daily photo updates so you are never left without seeing your pup! They also have around the clock care and have eyes on your dog almost all the time if not all the time. Maisy was in such good hands.

We love this place, they do a wonderful job at everything they bake. They also carry so many…read morewonderful quality products.

Jacob Newton at Stretch Lab Rocky River is amazing. I was skeptical going in, as it was my first…read moretime using a service like this. After the initial visit; I am now a believer in assisted stretch and I have bought a couple of packages. Jacob also teaches breathing techniques which are essential for any athlete or someone that just wants to get or keep their body in better form (like me)... I feeling relaxed yet energized every time!

Nice people, trustworthy, dependable. Took care of litter…read moredetail and even a playtime visit later in the day for my cat. Sent me a picture of my cat after a belly rub mid trip, which was nice to see.

When my wife needed her knee replaced and my pug was expecting to be walked everyday we had a…read moreproblem. Thank goodness someone had left Robert's name and number at out local dog park for a dog walking service. We called Robert and both he and his wife agreed to come to our home so we could check them out. When he agreed to work in our time frame and both would pitch hit to make sure he was attended to evryday I hired them. We he gave me his fee I said no way. It is worth more than that and I offered him 50% more. Fantastic service even willing to enter our home when we had to go away and get the dog. Even winter days when no one wants to go out. There is one problem, my dog likes Robert so much he starts looking for him everyday and although my wifes knee is fixed, we continue to use him. Call them you will be gald you did, Lloyd Seven Hills

I always had a hard time finding someone to do a nice poodle cut. My poodle always comes back…read morelooking beautiful and happy. Highly recommend.