Can't speak highly enough about the staff and support that comes from this office. They have bent…read moreover backward to accommodate my needs and schedule. For two years I have gotten the run around from companies such as Baystate Dental, who have no qualms about showing how little you matter to them. Not the case in this office. Nice atmosphere and really friendly people work here. You feel cared about......

First off trying to find a dentist because of covid was a pain so I was delighted that they were…read moretaking on new clients and called to try to get me in sooner when cancellations happened. Linda did my cleaning she is amazing, was very personable, and made me feel so comfortable. She did an amazing job and made me so proud of my smile. The dentist was awesome as well he made sure I had all the referrals I needed, the rundown for my treatment plan and was very welcoming . Glad I am a new patient!

I am here at Dr. Perry's office for my second root canal (not the same tooth thank goodness!). The…read morestaff here makes scheduling the appointment easy and the procedures and financing understandable and with affordable options. I wish every office I went into had this kind of attitude. Dr. Perry is one of the most compassionate doctors in this field. She will explain everything to you and walk you through every step. I can't promise if you don't like needles that you will love this office. It's an unfortunate circumstance of the procedure. The staff is all very balanced and coordinated. I caught myself saying wow several times when the doctor and her assistant Sarah were going constantly back-and-forth with the different tools needed and very little discussion was necessary. In the end, it didn't look so good for my tooth, and she gave me some very real options to discuss with my dentist after she sends some great 3-D imaging to him with a detailed letter. She explained that we could do the procedure and it might last a year, or I might choose to have an extraction. She values her work, and she would expect that any work she does would last him a long time if it is to be done properly. My last procedure done in 2001 has given me no problems at all. I always have the option of going back and finishing my procedure if I choose, and I would not have to pay the full fee. This is an example of an A+ office.

I had a root canal with Dr. Perry 2 months ago. Last week the tooth on which she performed the…read moreroot canal fell out. After visiting my dentist, I learned that Dr. Perry had seen a fracture in my tooth before performing the root canal. This information was never shared with me. Had I known, I may have chosen a different treatment. Now, after paying for a very expensive root canal, I am going to have to pay for a crown. I would not recommend Dr. Perry to anyone.

BEST DENTAL PRACTICE MY MOUTH HAS HAD IN SIX DECADES! We…read moreare new to the area and a good friend referred us to Cleary Family Dentistry. They first treated me fir a dental emergency even though I was not their patient. When Thomas Cleary began accepting new patients we immediately applied. The doctor did a comprehensive consultation and discussed our goals and pointed out issues which needed attention proposing options and prioritization. Very thorough and congenial. The entire team is efficient and friendly. The front office are so pleasant in their communications. The hygienist who did my first cleaning was very thorough and gave me explanations of what she was doing and where and how to improve my daily oral hygiene. This is a truly professional practice with pristine facilities and they treat you cordially and warmly. Wonderful!

As with the review below, a coworker alerted us to Cleary. Now I've had a long history of bad…read moreexperiences at dentists, well above the average. But Cleary Dental is OUTSTANDING. They are about the least condescending medical providers I've ever known, and in all ways are professional, courteous and accommodating. Let's just take this as an example. Like most other medical providers, you have to fill out some paperwork when you first arrive. Fair enough. The *very first line* was "How do you want to be called?" Now I despise strangers calling me by my first name; it is rude and utterly non-professional. So I put down "Mr. T_______." And sure enough, they call me that, each and every one, without fail, without bobbling, every time. They ask questions. They sit down with you to plan out what work needs doing, what's affordable, and they LISTEN. If you're anywhere within striking range of Cleary, and you need dental work, give them your business.

The worst! If I could give them negative stars I would! NEVER on time! I was suppose to get new…read morepartials. Spent the last 5 months getting molds and mocks ups made. They do not fit! The pain was terrible. Poor quality! Poor attitudes! I have been a patient there for over 25 years. When Dr. Petersen retired everything went down hill!

Great staff. On time appt. I am a Patient of Dr. Peterson ,…read moreand I can't say enough about the care I have received by him. He truly cares about each patient. He explains all work before it is done and advises on up coming problems he foresees with no pressure of commitment .( unless vital work is required) I have been with him for 25 years. Straight forward, honest , excellent work and advice. I enjoy his sense of humor which always welcomed when seeing a dentist .

The dentist here recommended procedures after the 1st appointment for every member of my family,…read morebut our previous dentist did not flag anything this dentist did. We ended up finding a different practice and our next dentist said nothing about ANY problems either. We dodged hundreds of dollars of unnecessary dental work.

Highest marks in all categories this humane, inclusive practice. This office understands that…read moreperson-first, culturally responsive practices are as important to healthcare as the literal fillings in teeth. Thank you to everyone in the practice for responding to my radical dental situation with compassion and without prejudice. I recommend this dentist to anyone who has problem teeth (more than just a few fillings) as an entirely judgment-free zone.

Chaotic and Unprofessional!…read more DON'T GO HERE. The place is owned, along with Arch Dental in Northampton, by a certain Dr. Khan. I needed two extractions and two implants. He told me the cost would be $6,600. Before he did the extractions, I told Khan that because I worked for many years in war zones, both pain and the sight of bleeding are PTSD triggers for me. After the extractions, he told me I was done for the day and I could get up. I went to use the bathroom, looked in the mirror and saw my face utterly smeared in blood. He hadn't even bothered to wipe it off. I said to Khan, "Remember I told you..." and he just grunted and walked away. The entire place is chaotic, people running in and out of various rooms, talking very fast. After receiving the anaesthetic I was left to sit for a while, and in walked the assistant who blurted out, "OH! I forgot you were in here." By the time Khan arrived the anaesthetic was wearing off and I had to have another injection. Khan is obviously trying to become a millionaire by age 40 but he takes no time with his own personal care - his ears were full of white soap residue that he forgot to rinse out, his hair was full of dandruff. The treatment chairs have holes in them. The drawers have the front piece off. More than once during my procedures, they stopped and ran around the place looking for an instrument or a material that they had forgotten to provide in advance. The bone grafts he did, did not "take". He inserted the screws and it was incredibly painful. I was howling in pain. At that point most dentists would say, "I'm sorry it hurts," right? Not Khan - he said, "It's not supposed to hurt!" as if I were faking my pain! He ripped out one implant screw covered in gore, showed it to me, and said, "You are the ONLY ONE who has this problem! It's because you smoke cannabis!" (I have a prescription and do smoke moderately.) I asked some of my friends and co-workers, and actually implant rejection is not all that uncommon.| He then said he would do bridges instead, and shunted me off to a newly hired female dentist who seemed like she was high on something. She at one point prepared to drill on the left side of my mouth, completely forgetting that she hadn't bothered to administer the anaesthetic yet! She insisted she had and pointed to a previously used needle on the tray. It took some convincing to make that lady understand that she had used that needle on the other side of my mouth. EDIT - I forgot to mention that when I was taken into the X-ray cubicle, the informational screen had the images and patient record OF ANOTHER PATIENT. I stood there reading it in front of the technician and she didn't even notice, until I said, "I should not know that Mrs. So-and-So has two implants in the front of her mouth!" The billing department is likewise incompetent and couldn't even give me a balance owed. When my procedures were finally finished, I told them very frankly that I was displeased with my care and wouldn't be coming back. The hygenist answered me snottily, "Well you are certainly free to go somewhere else!" I sure will. And you should to.

I have had the great pleasure of visiting Church Street Dental for many years. I am currenting…read moreseeing Dr. Abbas Kahn and he is a very knowledgeable, professional and skilled Dentist. He gives a thorough and polite explanation for all services provided. The Staff is extremely nice and very accommodating. They are very friendly and are customer-service oriented the minute you walk through the door. The office provides prompt follow-up when needed. I would highly recommend that anyone looking for a new and very good Dentist, should contact Dr. Kahn's office. 413.592.2342. Susan Melchin W. Springfield 01089

Very caring and comforting atmosphere most especially honest for anyone who needs a dental checkup…read moreand or any dental work. The dentist is very knowledgeable and empathetic who treated me as a human being versus another paycheck. I appreciated that. The office personnel is also very professional and caring. I loved my first visits. It is my new dental site. There is None better in this entire town.

Great experience, one of the best dentists I've ever had. I you need some dental work done, I would…read morerecommend 7 Hills with no hesitation.

They answer their phones, occasionally. Will put you on hold for over 25 minutes, causing you to…read morehang up. 10/21/24 Tried calling their office three times today. The automated services says ' please hold', then it hangs up on you. 10/18/24 I hope the doctors are reading this because the office staff/phone lines are dismal.

I have called and left 4 messages regarding my deep cleaning and no one ever calls me back to…read moreinform of the status or to make an appt. Terrible customer service.