Carlos is great!!! He showed up on-time, figured out the…read moreissue with my kitchen sink, offered same-day fix for a reasonable price and got the job done nicely and perfectly. Hard to find a trustworthy plumber sometimes. I'm glad I found one!

On a Friday evening, I noticed muddy water pooling near my toilet, which suggested a pipe issue. I…read morecontacted my usual plumber, but when he didn't arrive the next morning, I began looking for another company since we had to shut off the water to prevent further flooding. Carlos came out to assess the situation and explained that his team could start the next morning at 8 AM. He said they would begin with leak detection to locate the source, then proceed with the repair. The work involved cutting through my granite flooring and into the slab. Before moving forward, I asked if he was licensed and if he could work with my home warranty company and follow their procedures. He confirmed both. Because the work took place on a Sunday, I wasn't able to obtain pre-approval from the warranty company, which led to some complications. I paid by personal check and received a handwritten receipt under the name "SoCal Plumbing." When I submitted it, the warranty company indicated that the license associated with that name was expired and not tied to a plumbing business. I followed up with Carlos, and he provided a different license under the name "G Del Plumbing and Rooter," which was valid. Initially, he and his team were helpful in trying to provide the necessary documentation, although the process took time due to back-and-forth with the warranty company. The warranty company eventually agreed to partially reimburse the cost but required a final invoice showing both the diagnosis and proof of payment. The invoices I received continued to show a balance due, and as the 30-day submission deadline approached, I attempted to follow up multiple times by phone and text but did not receive a response. As a result, I may not be able to complete my claim and get partially reimbursed for this emergency. On the day of the repair, I also asked about installing a water pressure valve and was told there would be a follow-up, but I did not hear back. Overall, the repair work was completed, the toilet was reinstalled as promised, and the team was punctual. I was quoted a range for the price and of course the actual amount was the highest price in that range. However, communication and documentation could have been more consistent, especially given the warranty requirements. My advice is to not pay in full if there are outstanding items that they need to do.

Wow! Trent is spectacular - will always use him and this company going forward. It's Christmas Eve…read more I'm hosting 15 people for dinner tonight. It's raining like crazy. And i wake up to the only toilet I have - overflowing with water - all over the floor(s). Panic (and a couple of laughs at Murphy's law). The company I called before said they were fully booked today. Panic x10. I called prodigy and Trent was here within the hour, super knowledgeable, professional and fixed everything. Not to mention super kind. Can't thank you enough. A Christmas miracle indeed.

I quoted two jobs with Prodigy. One for a sink drain that was draining slowly and a shower valve…read morereplacement. They came in with really expensive and high quotes, both involving unnecessary drywall work to access the plumbing from outside of the house. I was able to go with alternate quotes with both jobs that were more aligned with market rate prices. Both teams lacked basic knowledge of how to perform simple plumbing repairs and were really fast in giving me outrageous quotes with unnecessary drywall work. Avoid Prodigy Plumbing.

Rene was very helpful and accommodating, good job! Will be seeing more of him, still some stuff…read moreneed fixing.

When I first called, the person I spoke to immediately checked if she had availability. She spoke…read moreto one of their plumbers to see, then gave me the number of that plumber and said I could call to coordinate and explain the issue better. I called and spoke to Matthew. He was super kind, courteous, and empathetic. I told him about how the previous plumber came in with a special wand tool, told us we had major gas leaks, that we needed to take care of it immediately, and quoted us $17,000 for it ($15,000 with "discount"). He also said "I normally have to report you to the gas company so they can come shut it down, but I'm not going to. You just have to make sure to take care of it right away." I knew that sounded insane, so that's why I looked for a second opinion, while also doing due diligence in case there was an actual leak. Matthew was apologetic, saying that's unfortunate. He asked straight up if it was Prodigy Plumbing, which it was! He said he doesn't like to bad mouth other companies, but that he's heard of similar situations from other people. He said he wanted to help me out, and would be there in 30. He was super warm. I asked if he didn't mind wearing the boot covers, that I had some in the home, and he pulled them out of his pocket because he was already prepared. He took his time to thoroughly explain what the process looked like. He also said they would do the leak test for free because he wanted to make the bad situation better and knew I needed help. We discovered that one of the shutoff valves was behind the stacked washer dryer, and the only way to access it was to pull them out. He said he'd likely need another guy to help with that, but they could come the following day. We booked. Matthew was joined by Richard and Robert, who were also excellent. Together they got everything done in a short time. Full leak test revealed NO LEAKS! I asked Matthew what the charge would be and he reiterated it was no charge, he just wanted to make sure I got this taken care of. I insisted but he stuck by his original offer. Needless to say, I have found my new plumbers. The absolute best experience I have had with a plumber thus far. Oh and as a bonus, after they cleaned everything up, Matthew took me to the main gas meter and pointed out a few issues. The earthquake shutoff valve wasn't properly mounted, and the pipes on the city side were hand tight. He told me exactly what I needed to do and who I needed to call for that, and gave me a rough estimate on price. Could not be happier with Beach Plumbing, they are the real deal.

All went great! Josh did an excellent job with my sink…read moreplumbing needs. He came on time, and explained everything to me, provided excellent service and cleaned up after. He had all the equipment and was able to take care of this promptly. So courteous and experienced l! The price was right on what was estimated. The pipes are new and no more leaks. Thank you Josh for taking care of Newport Beach home. My family all calls for Josh and I know why !

We have used the services of The Family Plumber for many many years. They are always honest,…read morethorough, and patiently explain everything they will be doing to solve whatever our problem of the moment is. They are extremely knowledgeable, and have never failed to complete every job to our satisfaction. THE FAMILY PLUMBER is the perfect name because that's what they have become for us and so many people in the neighborhood. Oh yes...we love Josh!!

I called Primo Plumbing a few days ago and was able to quickly schedule a sewer line inspection…read more They even provided a quote over the phone, which was very helpful. Steven arrived right on time and went above and beyond in helping me locate all the plumbing pipes throughout my soon to be renovated home. I now have a clear idea of all the pipes throught my homw. He was extremely knowledgeable and took the time to clearly explain the pipe layout, which I really appreciated. During the inspection, he discovered a severely broken pipe that would have gone unnoticed without the camera inspection. Fixing this now will save me from major issues down the line, especially with construction already underway. Steven provided a repair quote that was very reasonable considering my current renovation costs. Overall, I had a great experience and truly value his professionalism and expertise. I highly recommend Primo Plumbing to friends and family, and I will definitely be requesting Steven again for future work. Thank you!

Yesterday, while taking a shower, the water did not drain and I figured it would eventually...it…read moredid not. To make matters worse, the toilet got stopped up almost immediately. My heart dropped at this point because I had no one to call and refused to call those many flyers that get dropped off once a week in the mailbox. I called a neighbor who recommend Primo Plumbing immediately and I will be forever grateful he did. I spoke to Jordan who calmly listened and more or less held my hand through the phone as I explained what my issues were. It did not help that I was in excruciating pain as I just had surgery a few days prior. He understood I made this phone call with a sense of trepidation and that I felt at their mercy (it was late afternoon). He calmed my apprehension, told me about the family business, his father, and his own work ethic and what he could do to help. I felt so much better! Fast forward the next day, Steven showed up with the most friendliest of personalities and I wholeheartedly put my trust in his hands. He worked tirelessly(I could hear him grunting), kept me informed every step of the way, showed me what he had found (see below), respected my home, promised AND delivered he'd have me up and running soon. Calling Primo Plumbing has been one of the best decisions ever and will recommend them each chance I get and will soon use them on another project! There are definitely still some GREAT family owned businesses we can trust out there! *Great Customer Service *Genuine People *Full Transparency *Full Explanations *Professional and Kind

After a previous plumbing company accidentally cracked one of our drain pipes while snaking the…read moreline, we called SJ Plumbing to come out and assess the situation and I'm really glad we did. From the very beginning, the experience was great. They came out quickly, assessed the issue thoroughly, and provided a quote that was fair, transparent, and honest. After dealing with a stressful situation caused by another company, it was refreshing to work with a team that clearly cared more about doing the job right than just selling additional work. I especially want to recognize Darryl, the technician who handled the repair. Darryl was fantastic. He was extremely knowledgeable, professional, and took the time to walk us through exactly what had happened with the pipe and what needed to be done to fix it properly. He explained everything in a way that made sense, answered all of our questions patiently, and you could tell he takes real pride in his work. What stood out most was Darryl's honesty and attention to detail. As the repair progressed, he made sure everything was addressed correctly and never tried to push unnecessary work. It really felt like he was looking out for us as homeowners rather than just trying to get the job done quickly. Plumbing problems are never fun, but Darryl and the SJ Plumbing team made the entire process smooth and stress-free. If you're looking for a company that is fair, professional, and truly stands behind their work, I would absolutely recommend SJ Plumbing.

I had a great experience with SJ Plumbers, especially Darryl (the technician) and Sean (the owner)…read more Darryl arrived right on time and was very nice, professional, honest and thorough. He took the time to check every fixture in my property to find out what the issue is. I really appreciated that he explained everything to me in detail and always made sure to ask if I had any questions. Later, I called Sean with some questions regarding the job diagnostics around 5:30pm. Sean called me back right away and spent his time talking through my concerns. I know it had been a long day, yet he still took the time to make sure I understood everything. That level of care really stood out to me. Even though this project is still in progress and only at the diagnostic stage, I already feel very confident about a good outcome because of their communication and professionalism. Most importantly, they genuinely care about their customers--something I feel is missing from many other businesses. Thank you, Sean. Thank you, Darryl. Highly recommend SJ Plumbers.

I had a leak in my water main from the meter to my house, somewhere under my driveway for the…read morelongest time. I called Chris, he came out and quoted me a fair price. The following week Chris and his partner came out and replaced the entire water main to the house and descaled my tankless water heater. They did an amazing job in just one day and once they finished they were very thorough cleaning up making my house looking like no one had done anything. Chris is a gentleman and I would recommend him to anyone that needed any type of plumbing job done, I can't say enough. Thanks Chris!!

Fast response, great work, affordable price! We will definitely use his service again.read more

Even though, I did not use the company since we are patching it back up, David and Paul were good…read moretechnicians that came out to see what was going on with my wall. Whoever I have been texting through their business line, has been such a great help with recommending someone to patch up the area they removed. Thank you for being super responsive!

Huge shoutout to Paul and Matt for their outstanding professionalism!…read more They came out to fix our toilet, which turned out to be clogged because of a baby's toy (parent life ). They handled everything quickly, explained the issue clearly, and were so respectful throughout the entire process even when it was pouring outside. I'm grateful for their great service and would totally recommend this company to anyone needing reliable, efficient help.

I had a great experience with Sara's Best Chester was…read moretimely, communicative, and thorough - I'll definitely be requesting and referring him!

I had a kitchen sink that was clogged the night before and early morning the next day, I started to…read morecall around for a morning service or ASAP. Sara's Best Plumbing was able to fit me in the same day. Nick Chavez was my plumber technician and he was very thorough with the evaluation. He told me what the cause was and the best reasonable solution was. Ultimately, I had a grease trap buildup that ended up blocking my kitchen sink pipe. Most likely from years of buildup. He cleared the pipe and got my life back together. Additionally, he gave me some followup recommendations. Highly recommend the service!

Al and Tyler are excellent plumbers! Their staff are very professional and hardworking. ARP…read morePlumbing was the plumbing sub for our major renovation. They were so easy to work with. Al promptly put a quote together including options to save costs. The work performed has been top notch and we have had no plumbing issues with any of their work. They installed all of our bathroom and kitchen fixtures in additiin to a lot of needed replacing of plumbing. We had a few plumbing emergencies (not caused by them) and they were out to diagnosed and fix within hours! Highly recommend using Al and Tyler! Great people, very knowledgeable, and reliable! Thank you forvtaking such great care of our home+

Simple job. But, when there's no hot water mornings can be miserable…read more Owner/plumber Al came out and put a new thermocoupler on our water heater. Prompt, professional, clean and reasonable. I'd definitely call him again for future plumbing needs.