We checked out the new Applebees -IHOP. Really, not much different. New interior which is clean and bright. Basically same menu. I thought there would be IHOP on one side and Applebees on the other but that's not the case. It's basically one restaurant with two names and an all-day menu including breakfast. More help than before and our server was prompt and friendly. I'd say some of the over-booth lighting is too bright and our seats near the window were cold enough that we kept our jackets on. We had the small steak with potatoes and green beans, and the bacon chicken sandwich with fries. Both just fine. To this restaurant and all of them I'd advise that you need NA beer and wine on your menu because the public is clearly moving in that direction. read more

Good service and great food, but the bathrooms were dirty & the building seems quite run-down and needs some repairs.

The service here is awful. The staff looks like they have not showered in days. I really worry sanitary of their food. Would not recommend at all. read more

The service was terrible! Nobody came to check in on us like a usual restaurant. I mean, it's not a big deal but there's more. They dropped one of our honey mustard sandwiches. It took them an extra 30 minutes to make the sandwich. Once we got it, it wasn't even a "honey mustard" sandwich. There was a quarter sized dollop of sauce on the bun! They forgot the salsa and dressing for our meals too. Honestly, it was total crap. Garbage. Never again! 0 star if I could! This mango smoothie is good tho read more

Terrible. Food is either flavorless or drowning in sauce and still manages to be flavorless. Would not come back.

Good food. Love how the salmon was cooked well and still juicy. Mango strawberry smoothie was my favorite. Love it! read more

Applebee's Grill + Bar - Blackened Salmon + fries + broccoli and grilled shrimps - Sports Bars Near Me - Wausau, Wisconsin

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just recently went to Applebee's had that bourbon Street menu I had the shrimp andouille sausage dish with the penne pasta probably the best thing I ever had at Applebee's. I really wish they would keep this as a permanent menu item. read more

I just stopped into Applebees to grab dinner. I asked to sit at the bar. I got up after 8 min to see if anyone was working the bar; the hostess went into the kitchen and came back to tell me someone would be out. After waiting another 5 min I left. I went across the street to Milwaukee Burger Company and was served a beer within 2 minutes of me sitting down. With todays tough times and my travel schedule, I try to spread what I have around..... Milwaukee Burger Co gets it. Applebees doesnt have a clue. Need to train your staff what customer service is all about. Acknowledge your guests...... They pay your salary! read more

Applebee's Grill + Bar - This is a Photo of Milwaukee Burger Co bar! AWESOME PLACE, AWESOME SERVICE! - Sports Bars Near Me - Wausau, Wisconsin

The service was very fast and food tasted great! I had the grilled chicken breast and it was cooked perfectly, not dry at all. The portion size was also perfect. read more

I was there with my family. The food was excellent. I had ribs and my wife has the rib eye. Our server, Kira was great!

Jordan, the manager, is a petty little man with a thing for the bar tenders, and no idea what a valued customer is. The service is horrible. I have been to Applebee's all over America, and this one may he the nail in the coffin. Unprofessional to the core. read more

We had a great lunch experience today. Mikaela was an excellent and attentive waitress and the food was prompt and tasty.

Horrible customer service. Asked for a substitution of broccoli and said I'll pay for the mash potatoes he rudely argues with me I can't do that. Literally stood there for 2 minutes arguing about it. Waiters name is Ekin is his name. read more

Chain restaurants aren't my go-to option. Always prefer to patronize the locally owned places. But on this rainy Sunday (Father's Day) night, Applebee's became my only option due to long waits to be seated elsewhere or early closings. Although there was a short wait for a table, being alone, I moved to the bar. Greeted quickly (Tyler) and served with actual enthusiasm, my meal was served quickly and hot. read more

Our server, Ekin, was tremendous; he was friendly, timely, and checked on us several times to ensure we had everything we needed. The food was great as well. read more

Got there for lunch after Christmas shopping all day so my wife and I were ready to devour a cow at this point the lady that served us I could tell was new and struggled a bit which is fine very understandable. When we got our sodas they were completely flat nasty and no taste. My wife ordered a margaritas then we ordered a appetizer and a meal each. When she got the margarita they gave her the empty glass and the mixing cup so she had to pour it herself into the glass. Never seen that before. On top of that was not mixed properly and tasted absolutely atrocious. At this point we were not happy at all and saw the Milwaukee burger company across the road and canceled our order had to pay for the 2 flat sodas and the horrible excuse for a margarita. First time I've ever walked out of a restaurant in my life. And we are not to picky of people for food but with the experience we were having didn't even want to try the food and mind you both starving after shopping all day. They need to get there shit together. read more

I got the flaming hot cheetos boneless wings just to get a microwaved wing with not only the wrong type of cheetos (they used cheetos flaming hot puffs instead of the regular flaming hots) and they just put the dust of the cheetos on it and said it was made with it. It was obviously just dust put on from crunched up cheetos. Disgusting read more

Absolute horrible experiences. I have this restaurant retried three times and every time I had horrible service. Cooks couldn't cook a steak. Waited and never received drinks. Managers had no care to the mess ups. Even heard the manager Khalil talking crap about me wanting a rare steak. Will never be returning. read more

Thank you for the wonderful treatment we received during the Veteran's day meal. It was handled well and we were treated extremely well. Thank you. read more

It's a shame I can't give this review 0 stars. I haven't been to this place in years and I don't regret it. The last time I came here I ordered a sandwich and it physically made me sick from just smelling it, the lettuce and tomatoes were spoiled. When I complained to the staff, they said it was the only lettuce and tomatoes they had for the night. Not only that but management refused to lower my bill. I didn't want to get arrested for not paying, so I paid for it. I felt robbed for having to pay for spoiled food. YOU STOLE MY MONEY APPLEBEE'S, and for that I will never forgive you! read more

Where do I start? On Saturday we decided to go to lunch at Applebee's. The waitress was initially very friendly and everything came out very consistently and quickly. We received our appetizer quickly. Then things went downhill. After waiting for a while the waitress told us another server accidentally grabbed two of our entrees and set them at another table and that it would be a while for our meals. We were understanding and waited. We waited just under an hour from the time we received our appetizers until our entrees came out. During that time another table ordered and received their meals. When we got our bill we asked to talk to a manager who said he would check the times the order was put in. Why? We simply did not get our food. When the manager came back he said that we asked to have our meals held. (We did not) At that point he obviously became irate and grabbed the bill and huffed "I will take care of the bill" While the bill was taken care of we were so embarrassed and basically slinked out. Not only was our food late we got blamed for it. We will not be back. read more

The customer service exceeds beyond any place I have ever eaten, always!! Kind, friendly, right down to the manager checking on everyone's visit The food is great, menu changes a lot, which I love, and the food is always delicious!! We love stoping because we know we will always be happy with our time here I'm not one to love chain restaurants, so if one were to ask, I would chose this location as my top chain pick, above and beyond :) read more

Late Wednesday afternoon. Excellent nachos and siracha shrimp. Oriental chicken salad was fab! My husband had the Brew house Philly which he said was "pretty darn good!". Waitress Amelia was great. read more

Applebee's Grill + Bar - Nice hometown atmosphere. - Sports Bars Near Me - Wausau, Wisconsin

Ordered 8 oz steak to go. Weighed 4 oz when I got home. Called restaurant and got real attitude. Placed on hold for what I anticipated was a manager. After 5 min I hung up and sent an email. In these difficult times when customer service is paramount, Applebee's Wausau failed on food AND service. read more

Service was good, although the hostesses were too busy gossiping amongst themselves to pay much attention. Our waiter was very good and attentive. The food, however, was mediocre at best. I had the half rack of ribs. They were overcooked and dry. The baked potato was okay though I never got the butter I asked for. I had the garlicky beans and they were cooked okay but way too much garlic. My wife had the crunchy shrimp. It came with fries and cole slaw. She doesn't like cole slaw so asked if she could substitute applesauce, as she has in other Applebee's. She was told no. The shrimp was average. Nothing special. The fries were cold and dry. Even ketchup didn't help. We had the spinach and artichoke appetizer. While it tasted good, there were large pieces of artichoke in it that wasn't all that appetizing. Some of the tortilla chips were stale. All in all, a less than pleasant experience. We will not return. read more

TERRIBLE SERVICE. ordered 2 kids meals for charged $5 for one and $13 for the other and our server and manager won't change it for us. this is the worst service i've ever had. no one seems to know what they're doing here read more

Service was very slow. The table that was seated after us was gone before we even ordered. We had to wait over an hour for our food, and grease was dripping off the burgers. read more

Horrible experience the whole time here. We walked in 9 of us waited awhile before anyone came over to seat us. When we did get seated waitress came back and took drink orders. Still no menus. Waited about 20 minutes for our sodas. We had to get up and ask for our food menus. Finally ordered our food and when we got it none of us was impressed. Our food did come correctly. During this time we had to ask other servers a couple times for refills. As our server never checked back with us. I'm glad we were just passing through this city because we would definitely never come here again. I also want to comment, everyone was complaining of the music. Is was old slow music that was super depressing. Not what anyone wanted to hear. read more

On of my favorite places to eat, was here a couple times with my family, great food and service to customers.

My family and I ate here and it was great. With only one exception my wife was not feeling well and the sandwich did not agree with her but we still enjoyed the food. The stage was great. And because the sandwich was barely touched they took it off the bill. Great and friendly service. 4-11-15 read more

Applebee's Grill + Bar - Fairly full house - Sports Bars Near Me - Wausau, Wisconsin

Been a few years since we were here, so thought we'd give it another try. Won't be going back anytime soon. Were there for lunch today, only the 5th table to be seated. Our server was a young man, Brett or Brent, he had one speed and could only do one task at a time....very slow. He was either disinterested in his job and therefore, the people he was supposed to be serving, or poorly trained....not sure which. There were many employees mingling around and they were all concentrating on which employee was doing what.....there was no customer service whatsoever. The only workers we saw that had any 'pride in work' was the busser and the greeter, they had hustle! read more

Use to go here regularly. Now get carside to go. Done it 5 times. 4 out 5 times order has been wrong, 10+ minutes late (when the restaurant has only 5 customers inside) and now they can't find my order, which I have the confirmation number and receipt for. No more. Not going back. read more

We ordered food on the 14th. The delivery driver came too early to pick up the food. The restaurant told the driver to come back. Driver agreed. The driver did not come back. Dave, the manager called me and said they would remake the food and that I could pick it up. Fine. My card was charged a second time for the remake of the food. I was promised a refund on the initial amount that had the delivery tip and fee on it. I never got the refund. For my troubles, I was charged twice. When I asked for the refund again, Dave told me it was all through doordash and they could only issue the refund. When I confronted doordash, they explained that because my charge was directly to Applebees, they were the only ones who could refund because they have my card info and went on to say they refunded Applebees. Dave sent me a series of texts telling me they have no access to my card info. After contacting corporate and the better business bureau, Dave texted me asking for the last 4 of my card number which means they do have access to my card. He then told me (with an attitude) that he requested a refund. I did not respond to him after that. 2 days later he sent me an angry text and told me I was making a stink over it. I still haven't recieved a refund and I am forced to open a fraud investigation against the company on top of what I have already done. This is absolutely insane. I strongly advise against ordering from this place until changes are made. read more

This place has been my absolute favorite for many many years, and recently every time I go there I have a horrible experience. I've had rude service and horrible food, from over salted sauce to steak that was mostly fat. They have that thing, 'If we don't offer this, let us know and you get a free appetizer!' but if you do so, the server will be rude. I think perhaps they are concentrating too much on the appearance of the establishment and not enough on food quality. read more

I've came here all my life and it was amazing but starting to hire stuck up, poopy young waitress. Not impressed AT ALL! Had to wait for our waitress to finish her smoke, then when we asked for someone to just take our order we got glared at and attitude. Not having it. Hire nice people is all I'm saying. read more

Good steak at a good price. Average drinks. Friendly staff.

Currently sitting here and The waitress forgot to bring me my water and I asked multiple times when she came back and then she never brought it. I waited for more than 40 minutes. Oh . Don't worry she just came back. read more

Top to bottom a horrible experience. 15-20 minutes before server arrived. We ordered a appetizer, drinks and meals right away. Appetizer never arrived. 1 drink was wrong. One didn't deliver for another 5 minutes. Food took 35 minutes to deliver. One meal was in correct. Order more drinks, which finally just went to bar to get myself. Manager came to explain appetizer never delivering with a complete bs answer. She was nice enough to remove from bill though. Gee thanks. read more

I went to the Wausau Applebee's on Saturday for lunch with two friends. The business was not even remotely busy. They had plenty of waitstaff. We ordered two drinks, an appetizer and our meals right away. The drinks took about 10-15 minutes. Then the appetizer came and it was overdone. We received no plates for the appetizer. Eventually our food came. I asked for ketchup. Waiter never came back. I had to borrow it from another booth. He never stopped back to ask about our food. The burgers were so over salted they literally burned our mouths. The onion rings were terrible. The only tome he showed back up was to ask if we wanted desert. He didn't ask about the meal. He didn't clear the dirty dishes. He got out checks. Dropped them at our table. Disappeared again for another 10 minutes at least. Came back and took the checks and payment. Disappeared again for another 10 minutes. And I mean disappeared. Couldn't see him even waiting on someone else. We have no desire to go back again. read more

I haven't been there in two years, and don't plan on going back. They used to be my favorite restaurant, but after so many bad experiences they have lost me. The food was always terrible, my boyfriend almost chipped a tooth on their Bacon, servers are usually rude and short with us, and bringing up my concerns to a manager either results in expired coupons or an equally bad second meal. Cut back on renovation costs and focus on your food and service. read more