An update: Stopped in for a quick bite and sat at the bar. Although the bartender Lisa was energetic and friendly, all the other patrons were looking down, staring at their phones. It was the strangest bar visit I've ever had. read more

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3 of us went and sat at the bar to drink and munch only because we had time to kill. Our bartender had zero personality. She didn't smile once or make any small talk or eye contact what-so-ever with a single person seated around the bar. My first drink had a chip in the rim I didn't see and on my 2nd sip it cut my lip. It makes sense because she slams glassed and bottles around behind the bar. I told the bartender, she didn't even give me a napkin with a bloody lip or apologize for it. She took the chipped glass to her manager who then came out and apologized. She remade it, but still charged me for the remake. This is petty, it's a $1 drink! She then cut my friend off at 5 beers loudly and embarrassingly. We refused to tip her. She literally caused a scene over it, why am I going to tip someone who acts like they hate every customer and coworker? She was terrible and had the personality of a wet paper bag. She only cared about being fast not friendly. Very unwelcoming and loud like she hated being there throwing buckets in the sink, slamming cups down on the counter, slamming bottles around... read more

Applebees staff and dining area is comfortable. Out of town working. They need to up the quality of the food offered. Servers all worked hard but food was mediocre. Would return if they offered quality fresh made entrees read more

Saturday August 17th 6pm(ish) We are in Olean, NY for dinner. Applebee's was close. Our server was Melvin. He was outstanding. Very friendly and attentive. Excellent service‼ There where 4 in our party. We ordered from one end of the menu to &the other with lots of exceptions. Our food was excellent and hot!: Not even a small unhappy murmur! read more

My wife and I went there on a Sunday for lunch. The server was great and the food was good. We each had a chicken sandwich, which was a lot better than we expected. We will definitely return read more

terribl, they refused to serve a drink to someone I was with because they said her ID looked tampered with, which it didn't. the corner was a tad lifted but it didn't look at all tampered with read more

Had the worst experience ever with this place ! Did an order online. Ordered the late night 2 chicken wonton tacos And a beef sandwich with fries.. Went inside to pick it up was handed the wrong food. Then they tell me there was no chicken tacos, and I would have to get my refund from DoorDash in which I didn't order through DoorDash. Hence the reason I was picking it up.. I took a total of three trips back into the store to finally speak to the manager about getting my refund for my food in which she said he would come me my whole meal, which meant my beef sandwich because clearly I didn't get the tacos then to find out After the manager tried to refund my money onto my card. I never got my refund to top it off. I didn't even get my french fries with my sandwich which was now cold because I wasted a half hour picking up food one that wasn't mine too that I didn't even get only the sandwich I ordered, missing the fries and the appetizers so that's it for me. Sorry Applebee's get your shit together. read more

Place used to be great haven't ordered in a few months finally did so didn't even get my full order or what my boyfriend wanted he got the wrong meal called and asked for money back since I didn't even get half of the order and only giving me a ten dollar credit when we go back definitely messed up wasted money read more

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I was lectured the whole time I ordered. I ordered the boneless chicken and was lectured not to share them and then could not bring home what I couldn't eat. Bullshit! They were expensive to begin with. They weren't even that great. read more

Your average Applebees Sports Bar and Grill with the standard menu with okay food. Good service and lively atmosphere.

It was to good the waitresses were so nice and dalton was so nice great place to eat best waiter

Manager Larry stopped by to explain staffing shortage. But, we had no wait, great service, and the food was great!

Stopped in after a busy day shopping with my husband and adult children. The older hostess seem frazzled trying to figure out where to seat us in a mostly empty restaurant as 3 servers stood by. She first tried to set us at a 4 top in the bar area and said 3 of us could squeeze together on the backside of the table. I spoke up and told her that wasnt going to work. My husband asked about pulling over another 2 top and she said we couldnt do that, keep in mind its 4pm the restaurant was mostly empty and only 2 people were seated at the bar. She never offered one of the larger booths by the bar that would accommodate 5 people, instead she took us to a 4 top table in a section that the server was busy already. The server actually stopped and asked her if she was seating anyone else or just him because he was already overwhelmed. She puts our menus on the table drags a chair to the table and says its the best she can do and walks away. I looked at my husband and said it was a smaller table than the first one and wasn't going to work so we decided to take our business elsewhere. On our way out my husband told the hostess I'm sorry we are leaving that table isnt big enough and nobody attempted to rectify the situation. read more

Service was great but unfortunately the food was no where close to decent. The best part of the meal were the fries. The pasta was undercooked, the meat over cooked and all barely room temperature. Had I not been so hungry from traveling all day I would have left the food on the table and gone elsewhere. read more

Going into Applebee's I was pleased with their decor. I would recommend that you sit at a table instead of the bar. Although I was very happy to see different options to compared to other places. I will say that the table was still dirty when we sat at it, but that was quickly cleaned after we sat down. Now to the food. I ordered the Bourbon Street Chicken. I thought everything was great, but the Pareto were a little burnt. I then ordered the Apple Fritter. It was amazing, the fritter was crispy and so well paired with the cold ice cream. I would definitely recommend this dessert. read more

Applebee's Grill + Bar - Apple Fritter - American Near Me - Olean, New York

Update: in the past week or so, they've extensively redecorated the restaurant, ditched the walls full of sports memorabilia, and softened the relentless music and lighting. Has Applebee's grown up? The atmosphere is improved, and you can carry on a conversation without shouting across the table. There are more big-screen TVs with hockey, basketball, etc. than in the past. Not sure how LCD screens have become a necessity in restaurant decor -- and heaven forbid one of them should show something other than a sporting event. Menu hasn't changed much -- too many entrees are over-reliant on cream or cheese sauces. (Who needs a cream sauce on steak, really?) But they happily left the sauce off my small (7 oz.) sirloin, served it medium as ordered (not medium-rare), and it made for a light, 550-calorie late meal. I'm guessing that the portions are now a little smaller to pay for the redecoration, because the menu prices looked the same. Really important: call ahead to make sure there's no "special event" taking place. A couple of Thursday nights have included a deejay, a black-light bar night, or some similar event that added noise to the relatively small space. It is what it is. Applebee's won't ever be a grown-up restaurant, but they've taken large strides toward becoming less and less like an overstuffed garage with a cheap old boombox stereo. Nice move. read more

The food here is terrible. The only thing that made my experience here was my awesome server, who gave us a complimentary side of potatoes after we weren't satisfied with our order. The drinks are nicely priced, but the food was lacking. My friend ordered a cheeseburger with fries. When she received her food it looked like somebody just tossed some scraps of old fries at the bottom of the pan and gave it to her. The burger was dried out and lacked flavor. A whopper would've been better than this poor excuse of a burger! At least that's juicy! The only reason I'm giving Applebee's 3 stars is because our waiter tried his best to make us happy. Eat at your own risk. read more

The last 2 visits were exactly the same. Terrible customer service. My last two trips ended the same way, we walked out. Our last visit, my girlfriend and I waited for the server for at least 15 minutes before he to our drink orders. Tea and water!!! Took 10 minutes! He literally just jogged over with an attitude and slammed them on our table then stormed off. Another 20 minutes went by and still no service. I left 5$ on the table an we left. The previous visit was just as bad. The place wasn't crowded at all. I'd understand if they were extremely busy but it wasn't. We were seated immediately with plenty of seats available. All I saw was servers standing around playing on their cell phones. Hire better help! We might try one more time but for now, its Perkins for us. read more

Average at best. Prices are high, food quality is low.

I went here and was treated like garbage. They had no knives and re waitress seemed to think that I should be able to eat their chicken with my fingers. She said that they did not have a dishwasher and they were hit hard. My question is if they do not ha w a dishwasher and cannnot guarantee that things are clean how are they open? I talked to The manager and he said that they would box it up but at this point do you really want to eat at a place where they cannnot be bothered to wash things! I looked at my Fork When I left and I saw there was food on it. Thus used to be my favorite restaurant. I will never go back One other thing. When my food was dropped off the woman ignored me and tried to pretend she did not hear me. I used the button to call my waitress who ignored me for 10 minutes. read more

Now i love applebees, but me and my two boys had gone at a time that was after lunch amd before the dinner rush. I ordered the steak med well. The waitress vrought our food out and my steak was RARE like blue rare. She was nice brought it back to the kitchen. Now i love to cook steaks so i know all they did was put it in the microwave to cook it. It was disappointing. The manager worked out a price. But id be happy to pay full price for my dinner if done right or fixed right. So i was disappointed to see that. read more

Didn't expect great food but even then I was disappointed. Mac and cheese was more like cooked macaroni without cheese. For $15 I expected to taste and see some cheese. Chicken was tasteless as well. For what we got and the quality I thought the bill was high. Maybe if the food was ok I wouldn't have minded the $120 bill for 4 meals and one beer each. Won't go again. read more

Not always a great meal here, unfortunately. My chicken wrap had no chicken in half of it, and two little pieces the size of a thumbnail in the other half. When I complained the waitress said that it would come out of her pay if they took it off the bill. That's ridiculous if true. It wasn't her fault. read more

Well, at least it wasn't McDonalds. But everything tasted fresh-out-of-the-microwave, with little lines painted on the meat for effect. And the Cosmo tasted like spoilt Kool Aid. Pretty much par for the Applebees course. read more

2 months layered and tried it again with a group of friends. We were ordering drinks and food trying to have a great time. Our waitress wouldn't stop making snide comments about us ordering more drinks and desserts. She threw a fit three times because we ordered more drinks. She then gave us a receipt to sort out ourselves of who got what and corrected it as necessary. We spent $130 and only wanted a good time, but she did a great job being a Debby Downer. read more

Late diner in the middle of nowhere led us to this Applebee's . Despite reviews I had a pretty tasty brew pub philly, my wife had a good (but not great) burger and my daughter had the salmon and liked it( despite the small portion). Overall it's a 4 stars for where it is located. read more

I thought that the meal was very good and I enjoyed it very much. The only reason it is a 3 out of 5 is because we were seated by the waitress station by the entrance and all you could hear were the waitresses arguing and complaining about their coworkers. read more

It Applebee's, nuff said.. I just came to have a few drinks since it was next to hotel.. This location had nice servers, it's a small college town, and this place was closest to campus so it was packed. read more

If the atmosphere and food quality were bad, I would have gone with 1 star. The staff here are the worst I have ever experienced at any Applebee's anywhere. While we were just starting to eat, after a rather lengthy wait, instead of asking if we needed anything else or if everything is OK, the waitress asks "How will you be paying tonight, cash or credit card?" Seriously, that was so unprofessional it irritated me. Being we were staying at the hotel next door, we decided to have a nightcap and walked over. It took 35 mins to get our drinks (a draft and a bottle, not a mixed drink). While we waited, I observed the waitress mix up a couple food orders, then drop 4 or 5 french fries on a patrons lap. That was it for me, never going back to this Applebee's again. read more

I did not enjoy my dinner at all, and neither did my cousin. I may be 19, but I prefer to eat off the kid's menu because I can finish the whole meal, I don't really like anything on the adult menu, and food doesn't get wasted. When I requested the kid's menu I was laughed at, told no, and given an adult menu. I then ordered the Honey Pepper Chicken Mac & Cheese in which case the Mac & Cheese was absolutely drowning in Honey Pepper sauce...it was disgusting. My cousin ordered the Bourbin Street Steak, and she says it wad soggy, the onions and mushrooms weren't grilled with the steak, and the steak itself looked like a square hamburger patty. The only good part about the whole experience was the games on the table POS. I'm going to avoid going to that Applebee's for as long as I can. read more

As usual, horrible food, terrible wait times for frozen entrees. Cramped seating is still no surprise, and their restaurant manager is stuck on her high horse. Good job on providing a terrible experience. read more

Oh Applebees. Well one thing is for certian. You will never see me in this location ever again. Where to start. Late saturday night meal. We ordered an appetizer first. Brew pub pretzels. They were completely undercooked. The cheezy beer sauce was like water and tasted like just a beer. I like beer. But not to dip my brew pub pretzel in. We ordered dinner. I had a two 4 oz steak dinner with bacon jam sauce, loaded potatoe cuts and sweet potatoes fries, and a dinner salad. Wife ordered the pick 3 app trio. Chicken casadilla, french onion soup, and a cesar salad. After a 20-25 minute wait inside a empty resturant her food came out. The bowl of soup was laterally half full. We joked about it. The salad had four salads worth of dressing on it. The casaidilla was not worth eating or even putting in a to go box. Now my dinner was a joke. The steak was brought out completely undercooked. No one asked how it was and i was hungry so i ate them. They werent even close to the same size. It was like there was 1/2 of a 4oz steak missing. Never got my salad. Never was asked to refill our drinks until we were done eating. So i asked if they had honey or butter for my fried. She said no but thry have a maple dipping sauce. Yea it was frosting like for a honey bun or cinnamon rolls. What a joke. Everything was below par. Service sucked food sucked tv size sucked refill sucked Applebees you no longer have the pleasure of having us as your customers. Were done read more

The food was amazing. I ordered the four cheese dish with honey bbq chicken tenders. I don't normally enjoy any dish that deals with cheese, but this dish was amazing. I'd defiantly go back for that dish. The waitress we had was amazing. Really good service. read more

If I could give it 0 stars I would this was food that was okay with the worst service I have had at a place in olean. The drinks all tasted watered down worst waste of 40 dollars I can think of in olean. read more

Cesar salad - no egg no olive no anchovies and I doubt it was all romaine... steak and black bean soup - good flavor one piece of steak. Literally. $18 bucks for a bowl of lettuce with ranch dressing and a cup of soup. read more

Great Friendly Service at good prices. Have fun everytime I come in whether its to grab dinner or just stopping in for a drink.