Stale chips , bad service, restroom are not clean, would not be surprised if they are breaking many health violations. Found a knife with a mysterious white substance in the restroom. read more

Applebee's Grill + Bar - Mysterious substance - American Near Me - Laredo, Texas

See all

My daughter wanted to go because she won student of the month & included was a free kids meal. We get there, 12:15 noon it was empty. We are seated, order is placed for both food & drinks. 30 mins passes by and zero. The waiter never came back only he would pass by our booth. I decided to leave. I told the male host what had occurred, no apologies zero. I called a few minutes later and spoke to Carlos who claimed to be a manager. He asked for my name & # and said he would get back to me. Shocker. He never did. I dont know how this establishment remains open. Dirty menus & very poor customer service. read more

una señora gorda que me atiendo fue bien mamona que hasta caras me hizo la prra y sobre todo la comida toda mal especificada ya q le dije que sin cebolla y me la trajo con triple cebolla y todo, la neta no vale la pena, córranla a la shingad, pésimo servicio y el ambiente pos no viene ni gente. read more

Food is nastyyyyy. The chicken tenders I ordered was weird and hard and the boneless wings were hard. Both of the rice options are bad as well. Service was fine. read more

the worst experience ever we came to eat peacefully for the day of the young child and me and my mom got both hot wings my mom chose extra spicy and i chose classic buffalo the waitress end up coming with two classic buffalo wings as an appetizer and my dads and my sister's food came like at least 45 minutes later than my moms and my food the food was bad and the sevece even worse never coming again. read more

If I could give it no stars I would. Buckle up, because I'm gonna be one of those people. got there early, was told it would be a 30-45 mins wait to get a table. Cool, no biggie. Was down from out of town to visit friends and family. So the wait would be no problem. After waiting, we got seated, first concern, no menus were given. But we thought okay, no problem. They will bring them in and proceeded to wait....20 mins in still no server and no menus. Cue a random fight breaking out in the restaurant by some random people, someone freaking out and saying there was a weapon and mayhem proceeded. after the incident was resolved and cops were involved. Still no server, still no menu. By now we are almost an hour in just sitting.... Waiting. Finally someone comes and asks if we need anything. We asks for drinks..... another 20 mins go by and still no drinks or server, or menu. Finally we get the server showing up and she brings us menus.... We order (again) and proceed to repeat it once more. Not even our cups of water were given. After an hour and a half of waiting, I go speak to the manager..... and out water is provided 25 mins later. By then other tables that have just arrived have already gotten their orders and even their waters! we left after almost reaching two hour.... and all we got was just our waters. so much for catching up with friends... we went down to whataburger to get food instead. read more

The food was good that's why I gave it a 2, I ordered a $2 Margarita with the Jose Cuervo it was super sweet, could not taste the alcohol!! Restroom smelled like old mop! Floors were slippery and dirty! I Will not be returning to this location again! read more

I've been to this location many times. Sat at the bar and by far had the worst service ever. Not once was I help on a timely matter. Tap beer taste like chemicals that left I bad taste in my mouth. Switch to bottled beer. Food was decent. read more

Didn't get what we ordered, service was slow and food was cold and bland. Won't go back to an Applebees.

Very disappointed...tried to get something to eat after a long work day, to only find out that they were understaffed, only 2 servers....I mean, really? Weekends are usually busy, you know? People were being told as they were arriving, there was a waiting list of at least 20 minutes... Sad....just so sad....I was really looking forward to have a great time and a great meal...too bad.... read more

Freakin' people don't know how to follow instructions! I speculate requested no pink and the damn meat was pink!! Definitely not going back! read more

We were in town for a show and decided to stop by for food before we head back to SA. Worst decision ever! We got in at around 10 pm last night. I got a French onion soup which was mediocre but that wasn't why they received one star from me. It's because it took them almost two hours to bring our food out. And this is after we've got our drinks so you know we were already there for awhile. The worst part was that it delayed our time of arrival back to SA. read more

I usually don't write reviews unless the experience was really good or bad . In this case the experience wasn't the best . First of all once we got seated it took them 20 minutes to assist us . It was a Friday night so I understand it might take a little longer but 20 minutes was a little too much in my opinion . The restroom was horrible . No toilet paper and piss all over the seat . You know what they say you can tell a lot about the kitchen by looking at the restroom. We got our appetizer and not even 2 minutes later got our main dish . We didn't even enjoy the appetizer . The only reason I'm not given this place 1 star is due to the fact that our waiter Christian apologized for the experience . He was great. Poor guy was working 10 tablets all by himself. I'm sure it was overwhelming. He did his best. I wish this place the best and hope they can turn their performance around quick . read more

Yes I'm piling on the negative reviews. Do you think Applebees corporate would look at these reviews once in a while? We got here at 11:10 AM. Stood in an empty restaurant and waited 10 minutes before somebody showed up to seat us. Waited another 10 minutes for a server. Half of my salad had old, brown, wilted lettuce in it. And then we had to wait 20 minutes to pay. read more

The manager Carlos Lopez was holding an empty, clean table for four girls who were outside smoking. The bar area was completely packed with no seating in the entire restaurant yet this six-top was absolutely empty and the manager was holding the table for these girls. Anyone who goes to a bar knows the common courtesy is to leave at least one person holding the table, but no, this manager was actually holding the table for them. I want to know if I have to "date" *wink wink* the manager in order to get a table at this place. Absolutely unprofessional behavior. My party of five decided to take our money elsewhere. We do not recommend this place. Horrible customer service. read more

Serves was very slow. I got the "endless" ribblets. Huge mistake my food came last. When I asked for a 2nd helping waited 20 more minutes for 2 ribblets. Don't think I will be going back again highly disappointed. read more

Awful service. Waiters aren't very attentive. Food is incorrect on occasion. Been like this simce they opened. They need better management.

Worst service. Wasn't even that busy. Waiter is the worst. Ever get such bad service that you decide not to leave a tip before you've even had your meal? That's how bad it is and this is coming from someone who has worked in the service industry before. Save your time and money and go somewhere else. read more

Im between a 1.5 and a solid 2 while the food is mediocre at best do not even go for their unlimited wings when they have the promotion available, either the manager or the cooks seem to be greedy against this promotion by serving you your first plate fairly decent and your second and future plates piss poor and badly served with 3 wings at a time and extra stingy even on their dipping sauces WHAT A JOKE! cant even stick to their own promos, if you go for unlimited boneless wings you'd expect ATLEAST 2 fairly served plates before they start chipping out on the quantity, no F's given and obviously give a clear message that they want you to get TF out of there if youre going for the "Unlimited" Boneless wings never felt so uncomfortable at a restaurant read more

Absolute worst service of any restaurant I've ever been to. I've gone multiple time to see if it has improved. No improvement! Employees are always in the back. You can never get your server. Today we stood at the hostess stand for at least 5 minutes and there was no one to be found. In addition, the music is too loud to hear anything. Will no be returning! read more

Yes, I know this is a chain, but we had the best experience ever at this Applebee's. The staff was friendly and extremely attentive. The food was fresh and hot and the taste was throughly enjoyable! read more

horrible service no one ever came to ask us for our drinks and weren't ever assigned a waiter until 30 minutes later. servers never attended us properly. I've had my plate for 20 minutes and still silverware. I ever had three different appetizers and had no silverware. VERY DISSATISFIED! we ordered ribs and they didn't tell us they didn't have BBQ until all the other orders were out and one plate was missing took us to complain to manager to get ribs. read more

I have to say that this is the best apple bee's in town. The best time to get great service is during or after lunch time. The food was hot and well prepared. read more

I swear applebees is infamous for hiring retards! I ask for the steak salad with no ranch, no cheese, and with pick de gallo and cilantro (as in the plant) they brought it out and it was slimed with ranch and cheese and the dimwitted waitress said "that's cilantro," no dummy, that's ranch! If you think cilantro automatically means dressing, you flunked school, lady! Plus they got mom's order wrong to, my mom asked for cheddar on her burger but it came with American cheese and she was too dumb to say okay and then take it back, she just insisted that there was no difference! Also, no lettuce, no tomatoes, no ketchup, no nothing! It'll be a long time before my mom and I come back here again! Don't ask for Adrianna! read more

Worst service ever and not just from the waitress (who was stoned) but from the manager as well! Took 20-30 min. to even get a waitress, had to ask the hostess to go grab somebody. Waitress got all of our food AND drink orders wrong which took like 40 min. to even come out and she would barley even come over to our table to check up on us. When I complained to the manager he acted like he didnt even know how to handle the situation. After all that we waited another 20 min. to bring out my bf's correct meal and there was a damn hair in it!! Then we were given $5 off $25 coupons for our next visit!!! We're NEVER going back there!!!! All we wanted was to enjoy some nice apps and drinks and instead left infuriated on an empty stomach!!!!! read more

Do not go there! They have horrible service! We never had a server attend to us and when I stopped to asked the hostess if we had a server she just laughed as if something was funny. read more

The service is ridiculously slow. It's unfortunate because the bar setup is nice. The food is average at best. Go somewhere else.