Walked in and it's very quiet (2pm) Waiting on my car for an oil change so trying to kill 45 minutes somewhere in walking distance. So Applebees it is I have not been to an Applebees in at least 3 years, possibly longer. With my daughter so we ordered a couple drinks and the 14.99 app trio The service is good, she is pleasant. Drinks: made from a mix but good enough for the price point. Food: we chose boneless buffalo wings, crunchy shrimp and mozzarella sticks The food is okay, neither bad nor really good and not hot but only warm. Out of the 3 the boneless wings were by far the best read more

Applebee's Grill + Bar - App trio - American Near Me - Janesville, Wisconsin

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Applebees as a whole I think is really trying to improve. That being said this location is doing very well at giving it a good shot. They are not very fast, but I think that's a staffing issue. They did their dang best yesterday to get us our food asap. We sat down at the same time as probably 5 other tables. The ambiance is still the same neighborhood feel. The menu is constantly changing so there is always something for everyone. Three of us ordered the new omg cheeseburger and it was very underwhelming. Weirdly it lacked cheese. But I would try it again. read more

I want to give a shout out to Luis the manager! He made things right when there was a problem with Door Dash!

Food is not very good, everything came out looking and feeling old... lukewarm at best. the location looks as though it barely pass the last inspection.smh read more

Stopped for dinner tonight. Sat at the bar and was greated by Jimmy. Great food and Great service. We will return soon. Thankyou Jimmy for making our experience a wonderful one, again. read more

I have visited this establishment 4 times in the past week in a half to pick up food. All 4 times the employees are sitting at the side table by the bar talking amongst themselves and about other employees. They aren't quiet. They do not greet you when you come in. They continue to carry on with their conversations. I sat at the bar for 10 minutes waiting for someone to acknowledge me, to pick up two drinks. I finally had to stop a waitress walking by to ask about my order. There was one other customer in the building at that time. read more

Service not the best service not the best if you can avoid please do. Food undercooked rude staff over priced . Waited over 30 minutes to order over an hour to get food read more

I took my son for a birthday lunch. He is in a wheelchair and the hostess was patient and kind. The food was great and our server-Jennifer J.-made the lunch special. read more

Applebee's Grill + Bar - Birthday Lunch - American Near Me - Janesville, Wisconsin

Service was insanely slow and just unprofessional. Multiple servers/waitresses were at the bar on their phones speaking with other customers rather than tending to their tables. Food was ok but wasn't overwhelmingly fresh. Was just astonished by how unprofessional the waitresses were, having conversations with other servers on cell phones during working hours. I feel I wasn't the only guest that felt this way as there was multiple other tables with, empty drinks, no napkins, slow response time and some not even getting seated within 5 minutes. Overall, I hope they can become better. read more

Poor Service- we were not provided with what was advertised. When I complained, I was told the ticket was already charged. This store is heading down hill. read more

It was such awful good. The steak was pink and chewy, mashed potatoes were cold. The bacon burger was soooo greasy it soaked my entire plate! There was also a MASSIVE HAIR WRAPPED AROUND THE PRETZEL BITES!! It was so gross, the server was nice but that was it. Crazy $63 for all the trash. I never make reviews but this one was so bad. I had to. read more

I gave two stars because the business is clean, nice looking and friendly staff but the sandwich I ordered was the worst chicken sandwich in my life, and I'm 63 years old. It was called Bacon Grilled Chicken Sandwich but it was actually Bacon Grilled Gristle Sandwich with a special emphasis on gristle and they should have added the words bad and or bland taste. Terrible. There is absolutely no way the kitchen staff didn't know that this chicken was closer to concrete than food. Just go eat somewhere else. read more

Carside Togo so far is less than quick, I hope the accuracy is better than the timelines.

Sh*tty experience every time. If you stop here just have a drink and go to mcds or tacobell you will get better food. The servers are great but the kitchen does not know how to make food. They will get your order wrong every time. I am only writing this because it has been the 4th time in a row I come in and they mess up every order. read more

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Same as any chain Applebee's. Place was clean, staff friendly. Took a oddly long time to get a beer and mixed drink to our table. Slow bartender? It really wasn't that busy and everyone around us has soda, so the bar wasn't getting pounded. Dear Applebee's cooks- if the steak your cooking is emanating blood on he plate, the steak is rare, not medium. Worst part was, even after asking for a re-fire, they still couldn't get it right. read more

Every thing was so over seasoned. My steak was raw, afraid to send it back. Broccoli had so much garlic or whatever it took any nutrients out of the equation. We both just ended up with massive diarrhea.....what is in their food..... read more

We haven't been to Applebee's in a long time, and we were pleasantly surprised! Our server Hannah was very attentive and the food was awesome! I wish we had a location nearby as we would be frequent customers. Highly recommend! read more

Their Carside to go is a joke! I checked in online when I got there. After about 10 minutes I called the phone number on the sign and spoke to a man inside. He took my name and got the spot number I was in and said someone would be out in a few minutes. 30 minutes later I called again to check on it. The woman answered and said it was ready and were waiting for me. WTH! After 2 check ins, it still was an issue. I'm writing this as I wait cause they are remaking it. Let's see how long it takes. Scheduled pick up time was 7:10, received food at 8:01 read more

Applebee's Grill + Bar - American Near Me - Janesville, Wisconsin

I've eaten here a lot over the years. I've had some bad experiences but nothing to stop me from coming all together. I always walk away full, but I order a lot for just myself, great place for a budget. Really hard to go wrong with the Bourbon Street chicken and shrimp! read more

Applebee's Grill + Bar - American Near Me - Janesville, Wisconsin

I just got a Sirloin with steamed broccoli and garlic mashed potatoes and I have to say I loved the food. All the food was delicious I want to thank's the chef. read more

Stopped in last night to check out the redesigned restaurant. Our waitress was very inattentive. She stopped back only twice. She only had two our three tables and they were not very busy. The food we ordered came up pretty quickly, and it was very delicious. When we were finished however, we had to wait a long time for the bill. We waited even longer for her to come and cash us out. She was standing by the computer picking stuff out of her ears. She then sent a different waitress to pick up our bill and cash it out. I doubt we will ever go back. read more

Service was horrible we waited forever for our food. Ordered pasta and they brought the breadsticks when I was already done with my meal the waitress said they were still cooking. I had to get up and go get our waitress she was in deep conversation with her friends that were sitting at the bar. Food was good but service was horrible read more

Very friendly server tonight, I have never been to this location. Food was so so! Steak was well done like I asked, but the onions were pretty raw when they were supposed to be grilled. I do recommend the pomegranate lemonade for a drink. The spinach and artichoke dip was lukewarm, and the young ladies they had working the front door didn't even crack a smile when my friend and I walked in looking for a place to sit. read more

Stopped after shopping with my mom. Absolutely starving. Waiter seemed nice and food came quickly. That's where the good ended. A medium steak came well done and the broccoli was a joke...2 HUGE stalks that almost took longer to cut than eat and it was undercooked. Waiter never asked how things were. Mom liked her honey BBQ ribs but the fries were way too spicy. read more

Applebee's Grill + Bar - American Near Me - Janesville, Wisconsin

ISat at the bar. Bar was crusted with dried booze. Asked employee to wipe it down. She soaked a dirty rag and wiped it across the bar, leaving it soaking wet. We dried it ourselves using cocktail napkins . read more

We've come here at least a half dozen times over the past year and have never had bad or even mediocre service. Wait staff is always attentive and very pleasant and the food is too notch for chain restaurant/bar fair. We don't expect Cordon Bleu quality but we are always pleased with what we do get. We like going on Mondays for burger night (everry burger is $6.99, which can be nearly half price). We also like to just order a bunch of appetizers instead of a meal. read more

We went to dinner around 7pm. Were seated right away and waitress took our drink and food order promptly. What turnd us both off was how dirty the floor and table was. As we ate our dinner we observed the bus girl. As she cleared the dishes from tables that left she just swiped the table with the same cloth for all three empty tables. She quickly just swiped all the food scraps and silverware wraps on the floor. She needs some training . Also, our waitress brought us this new machine thing to pay with credit card. She stood hovering our table while we paid. Go back to the old way. Or at least have them walk away for a few minutes. Also train your servers to clear dirty dishes as we finish. Not one dish was cleaned off our table the entire meal. Big turn off. They used to have way better customer service . read more

Thought we'd stop for a drink. Bar was dirty, unkept. Not impressed. Usually you can depend on an Applebee's to be adequate. I wouldn't stay to eat based on bar service and appearance. What a shame! read more

I could have made better food with $5 to spend on it. spent Almost $50 on food that was barely warm and the silverware still had old food on it. waitresses openly complained about other customers. I got the four cheese mac with lemon pepper chicken and the sauce tasted like watery honey with pepper flakes. overall was .5/10 Will not be going back. The spinach and artichoke dip was also watery and didn't really have flavor. the plate that came on was hotter than any of the food read more

We arrived after the lunch rush at 1pm and the restaurant was less than half full. We were promptly seated at a table in a section that appeared no busier than the rest of the place. However after fifteen minutes of waiting for anyone to acknowledge us, we left. My wife reminded me why we don't go there and it's always service issues like this. read more

Awesome goodness of food ! Never a bad meal or experience at this specific location. Always clean and friendly atmosphere. Plenty of parking. Right off of Milton Ave. read more

A completely worthless restaurant. I'm not sure I've heard of a grill/bar restaurant that doesn't serve chicken sandwiches. Aside from that... the food quality is just... blah read more

We stopped in Janesville for a quick bite on our way back from Chicago to Madison. We figured hit Applebee's they are usually quick and fairly priced for what you get! We were greeted at the hostes station by two people that seemed to be really pre-occupied with something staff related..I realized the easiest way to avoid any contact with them was to shoot for the bar where there seemed to be plenty of seating! The restaurant itself seemed to be fairly busy when we entered but then soon realized it was busy with many staff and not customers, this was 7:30 on a Saturday night!!!someone came over set down a couple of menus and left..we watched the staff at the bar joke and converse among themselves and also at the wait station with several servers chatting and horseplay, time started to pass as we had not received water or had any type of order taken and staff were walking past every minute in both directions and finally is said excuse me miss and a woman named Tiffany said yeah? I said can we have some service please and she says with a long paused blank look on her face Okay? Me and my wife looked at each other and were kind of shocked! We later received service from Lexi who was outstanding!! The food was good as well, we sat and had a pretty good show of the wait staff as this Tiffany continued to go from the wait station and bar and laugh and mach me and my wife, Also we watched our waitress cover 3-4 tables and the person that was working the bar area (our area) had one table and screwed up the tables order, we over heard them talking about how terrible there service was and the waitress kept saying I'm sorry over and over!!Again she only had the one table!! Like I said the food was not bad and we actually ended up with pretty good service!! On our way out the hostes Tiffany and the other waitress were still talking, she said have a good night and I said thanks..we turned to walk out and my wife looked back and this Tiffany was giggling and again making a big deal out of my prior request for service! My wife turned around and did give her some advice that she definitely deserved..Trim the fat Janesville!! Read your reviews and learn from them 2.25stars??your people are making you look bad and pissing people off!!!you have some good in there! Needless to say we will never return... read more

Bartender was rude!! Don't waste your money. Our first time back since the remodel. Won't be back.

First off the host did not know where to go! it was like playing musical chairs!!! Second of all our waitress did not bring all the drinks to the table and mentioned nothing about their whereabouts. Finally some random, extremely greasy, server comes to deliver the extremely watered-down long island. The server also continued to harass us if we were ready to order and it was CLEAR we were NOT!!! We started off with the spinach artichoke dip which basically was just chips...some $9 chips...We then finally gave into the sever's harassment and ordered their $0.25 wing special where she then decided to tell us we can't order 50 of them; however we didn't even ask to...She then asked if we wanted any ranch/blue cheese and of course we said yes to only find out that it was going to be and EXTRA $0.25 charge for RANCH. uhhhh from all the restaurants I have been to I have NEVER ONCE been charged for a pathetic little cup of RANCH!!! To top that off there's also an additional charge for carrots and celery!! like really, carrots and celery, one of the most basic side components of an order of boneless wings, they're literally cheaper than the cheap antibiotic half coated fried chicken they use. Once I got what I expected to be the five boneless wings I actually just got 4 of them and a little sad nubby crust... Perhaps the most, I guess you could say, shocking moment of the experience was when I ordered my second drink. So far, the Applebee's experience was dismal so I thought more alcohol would lighten the mood. I let my server know that I wanted to order a gin and tonic, and she proceeded to ask me, "uhhhh wHaT??" I responded with, "what," as well, confused by her questioning of me ordering such a simple drink (liqour+mixer). I then offered to write it down for her; however, she declined and just told me, "I have kids so I don't drink alcohol.." well thanks for letting me know I guess you're better than me, but you are a sever who should have basic knowledge on BASIC drinks. She then leaves my table and comes back to inform that THE BARTENDER, yes the bartender, had JUST LEARNED how to make a GiN aNd tOniC. At this point I am just nervous for what I am about to be served...So the drink hits the table and It is ALLLLLLLLL gin well I guess it's not the worst thing considering the first drink was all water...When it came time to pay our server was HOVERING over me as I paid and was prompted with the tip screen. sorry but it's time for you to go you've caused enough havoc. once she left we looked left then right and the coast was clear and we were OUT! I had never been to Applebee's prior to this and I thought I had to at least give it a honest chance all these years. Well Applebee's, you lived up to all of my subpar expectations, huh some neighborhood grill lol read more

Our waitress was super rude. My boyfriend who is 22 ordered an alcoholic drink and I ordered a lemonade. She asked me if I was 21 and I said no. She then threatened that we'd get kicked out if I even took a sip out of his drink...super rude of her to assume that. The whole night she was unfriendly and took the longest time to deliver refills. when it came time to tip with the new machine she hovered over to see what we would tip. read more

Wow where do I began. We are locals. And decided to give Applebee's one more chance. What a mistake. After being seated we waited for 15 min for a server. Very lazy and slow workers there. And she wasn't even assigned to our table. Ignored by other servers. Finally we just left. Because we were parched with thirst. And table was sticky and dirty. Will never go back. read more

Went as a group of 8 for a birthday. 2 kids and 6 adults. We were seated relatively quickly for such a large party and the place was slammed. The staff was honestly trying very hard but there was mistake after mistake. our meals came out in waves, the main dish and then the potato would come out 5 mins later on a little plate. Things we asked for had to be asked for multiple times. steaks were cooked 1 degree more rare than ordered. Mine came out so rare it was still cold in the middle. The plates were a mess, etc. The were OVERLOADED. I do enjoy a wealth of healthy meal options on Applebee's menus as well as the pick 2 options. this particular restaurant needed some serious help though! read more

I ate here when I was in Janesville on a business trip. The fish fry was ok, but nothing special. I was seated at the bar (my choice) as soon as I walked in, an the bartender quickly got my drink and food order. She even refilled my soda when it started getting low. I had no issues with this particular restaurant, but Applebees isn't usually my first choice. read more

hopefully the negative reviews here are based solely on actually experiences and not just people that are desperate to complain. I mean, one of the reviews here is from someone whining that they don't have chicken sandwiches! really? go to mcdonalds, they have all the chicken sandwiches you could ask for! and some people just can't find anything nice to say about chain restaurants. then again, maybe we all just have different opinions... well, here's mine: this place is good. seriously good. a friend of mine and I were talking about applebees, and how we never really think about it as being a really good place to eat, yet whenever we eat here, we love it! I have not had a single bad experience here, just the opposite, I am always extremely happy eating here. the service is always very good, very friendly and attentive. and the food is always surprisingly good. the fiesta lime chicken and citrus lime sirloin are two of my favorite dishes, and the spinach and artichoke dip appetizer is also delicious. and the chili is also some of the best I've had in a restaurant, they'll throw in some jalapenos if you want a little heat. and the "2 for $20" deal is enough reason to get you in the door. on average, the entrees you get to pick from cost around $13 or $14 if purchased separately, so not only are you saving some money right there, but you also get an appetizer thrown in as well. seriously, I have no idea where all the complaints come from. the only reason I took away one star is that I feel the portions are a little small. then again, it could just be that I'm enjoying the food so much, and hate when it's all gone! now, if only they had chicken sandwiches.... read more