Customer service was great here! They had power outage but still managed to take great care of everyone. They even put my extra parmesan on the side perrrfect! Will def return! Maybe even tomorrow!! read more

Applebee's Grill + Bar - Grilled Chicken Caesar Salad extra cheese mmmm no croutons lol - American Near Me - Jamestown, North Dakota

We waited an hour and 45 minutes and still didn't have our food. asked about it and were told many excuses. They had uber and takeout and a 12 top. They didn't tell us how long it would be. We asked agai and finally got our food 10 minutes later. it was very salt. No apology or discount was offered. we will never go there again. Il read more

Food is bomb real real good customer service bout good asf too yall tripping this a cool lil spot. read more

Applebee's Grill + Bar - Real good food stay blessed - American Near Me - Jamestown, North Dakota

Best night staff for servers and bartenders in town! Come here for half price apps after 9pm!!

Still waiting on food for like 19 minutes waste of battery Terrible waiting time Weird smell when walking in read more

They brought me a plate of cold pasta with chicken. I flagged down a manager who said she would take care of it. A few minutes later she returned with another plate of cold pasta and chicken. I refused to pay, so the experience of not getting dinner was free, anyway. It was super weird to have this woman seem to be right on the ball and give the impression that she was about to provide good customer service, yet did not. read more

Shocked at how good our food was!! We haven't been to an Applebees in years because our local one is awful but we are traveling and this was the only eatery in the area of our hotel so we thought we'd give it a try!! Lady waiting on us was so sweet! Had a burger which was crazy good and my husband had penne and the portion was so big he couldn't finish it! Really really good!! read more

Just walked out to see if anyone would care. Walked in with two Gentleman in front of me that were helped immediately. And I was asked to wait. And stood there for 15min while being stared at by everyone . Soooo embarrassing. I never play a race card at all but I am African American and this just felt different never had a problem at Applebees I love this place everywhere I go. Here for work and just want to eat. So I went back in after a few mins right behind watching someone go in and be seated right away. Some one came and I just asked to sit at the bar . I asked for waffle fries and was given some kind of chicken fries. Told the bartender and she put the order in . This just was not the vibe for me. Will not come back here. But Colene was great once I got to the bad. Please don't leave her out of this. Very nice customer service from her read more

After coming here with a friend I felt that the servers at this location were not nice towards us when we ordered our food. We had a server come up to us smelling like cigarettes and I felt it was inappropriate to be talking to customers after smoking a cigarette. Although it is understandable that businesses let employees take smoke breaks, it is not professional for employees to be talking to customers right after said break. There was one lady that was cleaning that I think deserves a raise, because she was super nice! I would not recommend this location because the management seems to not treat their customers with enough respect or kindness. read more

they take forever to seat you, takes forever to get food , bad place to go , you will sit here for 3 hours before you get your cold food . there service is terrible . read more

I ordered a medium well steak and it came very well done. The mashed potatoes were uneatable - was a funky taste to them like they were made with sour milk. My salad came out with NO salad dressing. For the price of my meal I ate one side and one bite of the mashed potatoes and my salad and they the server did not offer any discount even though I stated everything that was wrong with my meal. read more

Applebee's Grill + Bar - My medium steak (ha!) and rancid mashed potatoes - American Near Me - Jamestown, North Dakota

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If I could give less, I would. There are approximately 4 -5 parties of people. 20-25 people total. We have been standing here for about 20 minutes and NO ONE has a addressed ANYONE waiting at the door. I get being short staffed, but the audacity of every single staff person to actively avoid the front of house. ZERO acknowledgment or communication. Absolutely and completely unacceptable. The only reason you're in business is that there are no other options. read more

The bartender was very nice but so slow and she was paying a lot more attention to people at the tables in the bar area than the people at the bar. We had to wait 30 minutes for her to take our order except for a beer. We had to remind her that he had ordered a second beer. my husband ordered the wings which were 50 Cent each two of his 10 wings were smaller than his thumb and there was no serving it so it looked good. It was thrown onto a plain white large plate. The fact that those four little Asian tacos are now $13 is just crazy. The food was good. The service was poor. read more

One thing I hate is spending money on food and finding hair in my food is very much disgusting yes tonight i take me in my wife out to eat dinner I am very disappointed Y'all have wear proper hair net at all times please and gloves but the waiter did a great job I even tips him ( Jamestown ND ) read more

I've been here twice in the last two months and didn't have a great experience either time. However, I think a lot of that has to do with the challenge a lot of businesses have with staffing, so still going to give it three stars. The first time I came, we were seated pretty quickly, but it took forever to get our food. They came by once with an update, but that was it. When it takes as long as we waited, I feel like the management should give some sort of a discount or a free dessert or something. Then we came last night and had to wait quite a while to be seated. There were plenty of open tables, but they didn't have enough servers. I appreciated that this time they were upfront with people when they came in and a lot of people just left. The service once we got seated was very friendly though. Both times, the food was good. read more

The service is absolutely shocking, I've been sitting here for the last 20minutes and have yet to be helped and it's not like the place is busy or anything. Absolutely pathetic read more

Made two attempts to go here this weekend. First time we just gave up after 15 minutes. Two days letter waited 5 minutes to get seated, then ten minutes later no one came to take my drink order. Couple next to me said they had waited 1.5 hours until they go their meal. The high-chair I had my child in was filthy, like years of that black sticky build up. While waiting watched one person go up from seating area to bring her wine glass up for a refill. Will not go back to this establishment again. read more

Waitress was one of the worst waitresses I have ever encountered. I had ordered the all you can eat wings (as they are cheaper than the appetizer) as an appetizer and then a southwest salad of some sort. She then looks at me a rudly asks " is that all for you?" Umm what!? I which point I felt really stupid and stated um no he'll (pointing to husband) will have some too. She says " oh no your not allowed to share." Whilst my husband already ordered an entree. What!? I proceeded to okay then ill eat it all. Are you kidding me? This place honestly gets worse with service each time we come. read more

The last two times we've gone (a family of four) the service was terrible! Our steaks weren't cooked how we ordered them. We had to wait to be seated for quite a bit of , I began to ask if we were supposed to seat ourselves. After were seated no one checks on us to get our drink order after 20 minutes. Dont recommend, I understand all business are short staff but this was insane. read more

I was not satisfied with the food. It tasted like it had been sitting out for a long time before it actually got to us not to mention that it took forever to get to us. We sat in there for an hour and a half waiting for our food. I am completely disappointed in the service we had read more

Hit up Applebee's because it is a reliable chain and our roadtrip led us through a generally sparse area. Waitress was quick and helpful. Facility was clean and updated, with tablet devices at each table. In general my reason for 4 stars has nothing to do with this specific location, but more to do with the general menu- Applebee's could be better with vegetarian friendly offerings. I had a thai shrimp salad, $12.49 and only 390 calories. It was very filling and had a pleasing taste, even a little on the spicy side, which was satisfying and surprising, considering this is a generally American traditional menu. Just needed to put in a good word for Applebee's considering the media is blaming millennials for the demise of the chain. Thanks Jamestown! Ps: visit the world's largest buffalo while you're in town! read more

Applebee's Grill + Bar - American Near Me - Jamestown, North Dakota

My parents and I were on a road trip and stopped in Jamestown for the day. After checking out the National Buffalo Museum we were pretty hot and tired so we went to Applebee's, as it's across the street from our hotel. Honestly, I was pretty nervous after seeing the reviews, but we had a very pleasant experience! We were greeted and seated immediately, our waiter was friendly and accommodating when my dad wanted to switch out the sides that came with his ribs for a side salad. In addition to the ribs my dad had, my mom had the three cheese penne pasta, and I had the chicken broccoli fettuccine alfredo, which I really enjoyed. Is it the best food in the world? No, it's Applebee's. You don't go there for Michelin-star level service. But for an enjoyable, casual meal, I think this is a great place to head, especially if you are staying at one of the many hotels nearby. read more

The service is okay, however the food is horrible. It's like they have 5 Helen Kellers working in the kitchen. An absolute travesty if you ask me. Wouldn't recommend lol go to La Carreta read more

Food is good when you get it. But the customer service sucks so bad. The wait time is always outrageous. And they seem annoyed every time you ask for something. Corporate needs to do some customer service training with these folks. read more

My chicken Alfredo was dryer than a desert and the waiter was very rude if I could shut down a place it would be Applebees

I would love to leave a better review but unfortunately, I can't honestly do so! Once seated, we waited approximately 10-15 minutes before our drink order was taken. Once ordered, the waitress took orders for those that came in after us. After taking several other tables, she came and took our order. After approximately 40-45 minutes from the time we ordered, our appetizer and meal came out at the same time. Our appetizer was cold as were the fries with my meal and part of the items with my son's meal. I notified our waitress, who offered to heat up our onion rings, but nothing about our food. I wound up asking for hot fries. The service was very disappointing as was the food preparation. Management never came to discuss these issues with us despite having been notified by our server. read more

DO NOT ORDER ONLINE!!!! I ordered through the mobile app and got stuck sitting at a chair for over 30 minutes past when they said it would be ready. To add a cherry on top not one host who walked past or stopped by the till near me even acknowledged me and just let me sit there for 32 minutes until my food was finished. Ridiculous read more

I sat down with my kids at 5:25 on 3/4/2024 for a simple dinner before high school choir performances. we ordered 4 sodas, 4 cheeseburgers and an app. the restaurant was at about 25% capacity and most people had food. just shy of an hour later (6:15) i told the waitress to get my check. i would pay for what we got. (4 sodas and the app) and we would go. we needed to be at the High school in 15 minutes. No, the fun part... besides it taking an hour to NOT get 4 cheeseburgers... when the waitress went to the manager lady to have the check changed, the manager sneered at me from across the room, adjusted the check and went into the kitchen...leaving the poor waitress to absorb any grief from the customer! No, I'm better than that. I tipped the waitress and we were on our way. I wasnt looking for free food or free anything but, getting an evil look from a manager instead of her owning up to the failure? no effin way. I warned people walking in to not take the chance. what kind of place do you run? and don't give me the BS of "franchise" your company still retains brand right. read more

My wife and I decided to head over for some dinner considering we had a couple of gift cards we had received as holiday gifts. Upon entering, we were greeted by a friendly hostess and seated promptly. A couple minutes later our waitress came over and introduced herself and took our drink order. A couple of minutes later the drinks arrived and we placed an appetizer order and our meal order as well. The appetizer arrived and was decent. Shortly after, the main meal arrived and I had ordered the four cheese mac & cheese with honey pepper chicken tenders. I had ordered this dish once before at a different location in a different state and had been extremely impressed. However, when it arrived tonight I was extremely disappointed. I struggled to find even the tiniest bit of cheese in the mac and cheese. In the bottom of the plate it looked like the kitchen had poured the sauce for the tenders in and left out the cheese. As I progressed through the meal it became more and more clear that this was just a plate of noodles with the chicken tenders sauce mixed in. By the time I got done with it, and I didn't even finish all of it, it looked like a pool of motor oil sitting in the bottom of the plate. Was not impressed and could definitely see where most of their reviews on Google and Yelp were warranted. Silver lining was that my wife's meal was at least decent and the service was efficient considering we had a different person bring drink, appetizer and the meal. Three waiters/ waitresses total! It will be a long time until we return to this or any other Applebees restaurant if we go back at all. read more

Don't waste your time or money here. Ordered car side to go. When I arrived there were 2 other customers waiting for their orders. One of them had been waiting for 45 minutes. No one was working at the car side desk and the phone was ringing constantly. Waitresses would walk by without greeting us or even making eye contact. We finally flagged one down and she said she doesn't know anything about car side to go. She said the bar tender handled it. So she yells at the bar tender across the restaurant and the bar tender looks confused and says she has no idea. Finally the bar tender goes to kitchen and reports to us that they are working on our delayed orders. They finally get them out to us ranging from 30 mins to 1 hour late. My wings were cold and ice cream was melted and warm. Terrible service. Terrible food even for the usual microwaved Applebees fare. read more

Pleasant experience. Clean establishment, loved the local photos of the community on the wall, attentive and nice server. Cannot imagine why this has less than a 4 star rating. Applebee's is an American classic and nice to see in a town that is unfamiliar to a visitor like me who doesn't want to risk trying something new on the road - you can always rely on Applebee's for delicious food and efficient service. This one didn't disappoint. read more

Quite good food, service good in spite of missing staff, prices good, accessible. Parking lot gets plowed, restaurant is open when many are closed. FWIW they're hiring. read more

The Cheeto wings are the worst wings I've ever had and they have really slow service. Josh is also a terrible waiter

My wife and I ordered the same sirloin steaks. One was perfect. The other was clearly a lower quality cut, and was slightly overdone and tough. After the meal, the waitress asked if we wanted dessert, or if we were ready for the check. I ordered dessert AND told her we were ready for the check. 10 minutes later, she came with the check and no dessert. I asked if she forgot if I'd ordered dessert. She said it was in the back and she just hadn't put it on the check yet. Huh!? We told her "nevermind" and we would just leave without the dessert. We then walked out back on our way to the car and saw three employees standing around the dumpster smoking. Not only unappealing, but it's hard to say that service was poor because your short-staffed when you have three employees standing around smoking. read more

Stopped in for a beer or 2. Friendly quick service. The bartender was a little sloppy with the beer pours as there was a lot of over spill where I was sitting. No coaster was given and no napkins. read more

It took over an hour to get our food after being seated. Its a Sunday at 2 that we sat down. We ordered 3 apps a kids meal and a salad. There is absolutely no reason it should have taken that long. read more

Pleasantly surprised at this Applebee's. The workers were all very nice and knowledgeable about the menu. Food came out fast, was hot and was very good. Surprised at why the reviews are all so low. You are able to dine in here during COVID, which is nice. Only thing that I wasn't pleased with was they never refilled my water. Other than that great! read more

Service was really friendly. Nice atmosphere. Good spot for drinks after work or a casual date. Food tasted great but I think the shrimp gave my girlfriend mud butt. I am fine. read more

Very strong dirty burnt oil smell and smoke filling the place, good drinks and waitress Food was basically un edible, waitress acknowledged the stink and haze in the bar, told us it is a dirty fryer and it would smell worse if they turned it off! Better options in town read more

The service was a little rude and wouldn't give us what we wanted. And then had to wait a very long time to get what I needed and everyone else was done and the food came to me cold. read more