Ordered the 12oz ribeye medium and it was raw. Could have had a better meal at McDonald's. read more

Applebee's Grill + Bar - American Near Me - Franklin, Indiana

I have ordered the ribeye three times before but today I ordered the same which has always been great until today 11-6-25 at 6pm got the saltiest steak. Had to be done intentionally for some reason feels like. An entire salt shaker had to have been dumped on this I couldn't even start it I threw away what's in picture below of a 12 ounce ribeye took 2 bite read more

Applebee's Grill + Bar - 12 oz ribeye salted with an entire salt shaker - American Near Me - Franklin, Indiana

Just left waited several minutes to have hostess seat us. Was at table 15 minutes and nobody said hi will be right with you or will be right back what you want for a drink so just left. Had numerous tables open. Had at least one bartender and 5-6 servers. Know not fast food but just a hey I see you. read more

Tonight was the fourth time in as many weeks that I had ordered the sirloin and requested it be medium. This is the fourth time it was woefully undercooked. The first two times, I left online feedback. On the 13th (the 3rd time), I called the restaurant and spoke to the manager. Clearly, neither corporate nor store management review feedback. Furthermore, apparently, the store manager doesn't give a rip about quality or customer satisfaction. I won't be back to this restaurant again. It's absolutely ridiculous that you can't get what you order and pay for. read more

We ate here for my husband & a friend's Veterans Day dinners. Super quick seating when they were really busy! (Maybe only waited 15 mins?) The limited menu had nice choices & they loved their steaks & sides! My Bourbon St chicken & shrimp was delicious. Our amazing server (Laura?) was attentive, very friendly, & so gracious- especially appreciated when they were soooo busy for this special day! Thanks Applebee's (Franklin)- we had a great time & will be back! Ps- would be 5 stars but ladies restroom was a let-down. Needed air freshener, or bleach in the drain maybe? Smell was so bad it was nauseating. Ugh. read more

The servicer forgot to put our order. 40 minutes later the manager said he was pay for everything. Lavert was a terrible waitress this job isn't for her. read more

TERRIBLE!!!! Steaks were burnt, asked for medium. Took over an hour for us to get an food. Food was cold, and there excuse was the power went out in town. read more

Applebee's Grill + Bar - Burnt steak - American Near Me - Franklin, Indiana

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waited hour and a half and still didn't get food. we was told it'll be 20 mins 3 times.. don't waste time or money here.

Kudos to Drew for preparing tables for our large group on 4/18/2024. And kudos to Hailey our server who waited on ten people who were all on separate checks! read more

Told the waitress we would need a high chair before we moved tables, instead of putting us at a table that would accommodate a high chair, we were put at a booth behind another table and were REFUSED a high chair because of "Covid regulations". Didn't want to move tables again due to it being hard on my elderly grandmother. Absolutely ridiculous. read more

What can I say. I"ve been coming here for years. I know most of the wait and bar staff by first name. It's a good place to go if you aren't sure what you want. They however should bring back the chicken fajitas to the menu. Staff is awesome read more

My son and I went to eat at the one in the Greenwood mall, and besides eating my son was more worried about killing the nats surrounding us then eating. We were going to get dessert, but we chose to get boxes and get the heck out of there. When I told the waitress about the mat problem she said " i know they are every where." then we got home both of our stomachs were not feeling well. My stomach still feels like crapt. Been drinking a Ginger Ale to try to alleviate the stomach pains. This place is just plain nasty! read more

I like coming here frequently because the food is simple and the menu has many options. Everything is always cooked perfectly at this location and I have never had any issues. The service is slacking a little though. Today the manager brought out our appetizer and my daughters salad and I guess I'm supposed to eat off the table. Attention to detail is lacking and they kiosk at our table is absolutely filthy so I placed it on the floor. ---update... I ended up with the worst pink eye and now I'll never come back. Sanitizing your tables including the kiosk on the table would have prevented me from getting conjunctivitis. No level of hand washing could combat the amount of filth that was on that kiosk. Gross read more

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Due the ongoing epidemic, Applebee's has gone strictly to takeout. Their food and service is amazing.

I loooove this place. My favorite restaurant in Franklin. The alfredo sauce that you get with the breadsticks is to die for. 10/10

Staff here is super friendly and it's always extra clean. My only beef is that Applebees did away with the veggie burger a few years ago. It is not a vegetarian friendly restaurant! They don't even offer a full size salad without meat! If you order their chicken salad and get it without the chicken they will still charge you for the full price of the salad. Which is why to be honest I almost always go to Chilis (they have a veggie burger and veggie fajitas). In all fairness though if you know at least one of the cooks in the back you can probably get something "off the menu" aka pasta with no meat or a salad (that's about it). They've accomadated me a few times, but I always feel like I'm giving them a hassle in the kitchen. Basically the only part that's really good is the half off appetizers late at night. read more

I don't get to Franklin very often, so I was in the area recently and decided to go to Applebee's. Unfortunately our experience was mediocre to below par at best. The decor and the service was unimpressive and lackluster. The cleanliness of the main dining area seemed OK, although when we got to our table it was still dirty so she had to come back quickly and clean it off. The place was not busy at all, but yet our waitress was very slow and not very motivated/sharp. My guests seemed to like their meals that consisted of a huge burger and grilled steak/shrimp. I had the macaroni and cheese and sweet/spicy breaded chicken tenders platter. It really wasn't any good. The macaroni and cheese lacked flavor and tasted off. It wasn't very cheesy at all. The chicken tenders were breaded and deep-fried to the point of oblivion (died up and petrified looking) and there was hardly any chicken on them as a result. I should've played it safe and just ordered something else on the menu that was probably a more standard middle of the road meal. We had the spinach and artichoke dip at the beginning of the meal. They hardly give you any dip in a tiny cup. It was also cold. I sent it back, and our waitress brought out a new one which appeared to be right out of the oven. The tortilla chips they served with it were extremely greasy. My salad was passable with honey mustard dressing, and my son seemed to enjoy his mozarella cheese sticks. The overall experience was average to below average,.... which means I probably won't be back, and it's probably off 'the list'. Next time, I guess I'll just make the trip back up farther north and go to somewhere (comparable) like Friday's instead. Their quality and consistency seems a little more regulated. read more

Its Applebee's so you know what your going to get. But I have been in some Applebee's where the food was horrible and the service stunk worse. This one on the other hand is consistent. The food is good and the service is great. My father and uncle bring our 92 year old great uncle here on Sunday's (used to take him to the Willard and he had 1 bad hamburger and said no more) so in searching for a new Sunday restaurant to take him we have found that for a well rounded menu, moderately priced and great staff this is our new place. My uncle (not the 92 yr old) took about 5 minutes "literally" with our waitress standing there explaining things over and over to order a beer. She was so patient and tried as best she could and even put up with his frustrations. So yeh good place to go!! read more

Smug sense would tell you this is a chain and supporting a place like this big time would be comical. However, beyond the decent food, the staff here at this particular local are awesome. Me and a ton of friends from my church tend to dominate half price apps here on the regular with up to 20 people at a time joining. The staff are always super accommodating, we even know many of their names now and they are always incredibly pleasant. Makes for a great environment and I would highly suggest this Applebee's chain station or not. Much love Applebee's read more

Applebee's Grill + Bar - American Near Me - Franklin, Indiana

The service was okay but the food wasn't.. I got food poisoning from eating here yesterday.. I got ribs and they were overcooked.. my broccoli tasted like salmon.. really disgusting to think how they cook in the back or keep clean I won't be coming back here read more

plates were dirty, food looks like something from a tv dinner. only thing that was edible was the over cooked fries

Not broke bad for being there on veterans. Food was not amazing but not bad and the staff were fairly nice place could have been cleaner but since it was so busy I understand why it wasn't the best. read more

Had dinner with some relatives I don't see often enough. I also don't go to Applebee's often but Emily was our waitress and she was fantastic!!! read more

Just had a really great lunch here with excellent service! I ordered the 7 oz sirloin, mashed potatoes and broccoli. The steak was cooked perfectly, which almost never happens when I go out, and the mashed potatoes (with skin) were fantastic! Even the broccoli was good. The waitress was attentive without being intrusive and never missed a beat. Good job! read more

Never try to pickup a to go order at this location. Unless you are very young and have no life.

The food was mediocre, and I had to send back under-done chicken. The service was friendly enough.

The survey is impossible! I still want my $1000. Why would a survey with a confirmation number possibly need me to fill in basic info like price, times, and dates? The number should cross reference with this data! Annoying surveys usually mean they are purposely restricting feedback! read more

Noisy. Food good. Love their fish and chips and strawberry lemonade. Depending on which waitress you get, some are attentive, some aren't. Neat idea to sit outside weather permitting. If you have a large group of 10 or more, they have trouble finding seating for group. read more

Got there right at open everyone was so nice and took great care of us. Ordered the 2 for $25 deal not bad for a lunch date with my beautiful wife. Good food great service better company. read more

Terrible service on a Sunday afternoon. All servers in back. Had to hunt one down for plates for appetizers. Slow and rude.

This Applebees is so much more enjoyable than most. We met and visited our son and his fiance and were there app 3 hours on a relaxed Saturday afternoon, all before the evening rush. The food was great and wait staff were superb. Our waitress was moved to another section and Harry B. took over for her. He was attentive, helpful and very pleasant. I love the decor here; please don't change it---such a welcome change from all the sports memorabilia. The fire dept presentations are nicely done. Keep up the good work and connections to the community. read more