I gotta start by saying if you don't know this eatery is tucked behind the main st and down the hill you just won't find it. This is my second time meeting friends here. Easy parking and access. [[HIGHLIGHT]]It is laid out differently than older Applebee's and there is a full bar.[[ENDHIGHLIGHT]] No fault of theirs but the town was on some kind of water alert so they could not serve any iced tea nor serve anything that needed water. If I was the manager I would be bringing in large quantities of bottled water to make sure customers can get what they want. Our server was attentive, food tasty enough, price point a slight elevation toward high, and [[HIGHLIGHT]]the restaurant was clean and accessible.[[ENDHIGHLIGHT]] I took away a star for the water issue. read more

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I would stay FAR AWAY! If you order on uber eats then pick it up the lady at the front desk will assume you are the delivery driver and will take advantage. She omitted parts of my order then proceeded to tell me "I don't have the rest of the order because we didn't have it and the girl wouldn't pick up her phone so there's no replacement". Meanwhile since I placed the order to pick up myself it was my number that she "called". She didn't call. She was too lazy to call me and ask. And she lied about it to my face too because she thought I was dumb. Horrible customer service. Food was gross too. read more

Today I went to the Applebee's in Ephrata, PA. The service was terrible - extremely slow. All the waiting probably added 45 minutes to my time there. And the food is not that great, but I knew it is not a gourmet place. But to wait that long each time to see the waitress - plus the mediocre food - that was just too much. read more

The food was amazing everything came out quick. The service was good we were always checked on. [[HIGHLIGHT]]The ambiance was good it was very nice.[[ENDHIGHLIGHT]] read more

Applebee's Grill + Bar - Dirty Fountain Sodas Dirty Pepsi - American Near Me - Ephrata, Pennsylvania

Under new management, but not too much common sense. I'm assuming the two women in the red shirts are management the one is talking about the waitress and what she's doing in the bathroom then the other manager with the glasses I guess her favorite word is shit because it doesn't matter that my son was sitting right next to her, she just kept saying the word out loud...[[HIGHLIGHT]]And somebody get them an office that way they don't have to count the money right out in the open and talk all their business.while people are trying to enjoy their meal[[ENDHIGHLIGHT]]. I don't care if you can't cover somebody's shift I don't care if one of the waitresses is not making any money in tips today. I think that's something that can be spoken about in an office if you have one...[[HIGHLIGHT]]the whole crew around our table talking so loud we can't even concentrate on our own conversation[[ENDHIGHLIGHT]]. read more

My family and I enjoy this Applebees the most. [[HIGHLIGHT]]It's quieter, and the staff is phenomenal.[[ENDHIGHLIGHT]] Not to mention, the food has been always delicious. The staff goes above and beyond to make our experience a great one, each and every time we come in. read more

I only stopped in to sit at the bar for a beer. It was empty since it had just opened on a Sunday at 11am. Bar tender was very distracted still setting up for the day which is fine as it was early. They did not have Miller lite or Coors lite on draft due to vendor issues which was a bummer. I don't like that they don't list pricing for alcoholic beverages anywhere. $10 for two Bud Light's is a little steep but seems to be the going rate these days. The food prices are high too which is why we opted not to eat there. read more

Applebee's Grill + Bar - Bud light - American Near Me - Ephrata, Pennsylvania

This was a terrible experience. We ordered food for 5 people after a long day of working outside in the bitter cold. When my husband got back with the order, my entree was completely missing and his side dish was also not there. I contacted the restaurant and requested a refund, as I really didn't want to drive back. They refused to provide a refund or to take any responsibility for the missing items. After a second trip to the restaurant, the side order was still missing from my food, which was completely cold and disgusting despite the staff claiming that they had remade it. read more

I'm glad to see new owners. As new owners you need to do what you need to do. [[HIGHLIGHT]]We come here to help enjoy the atmosphere that Chris and Michelle create.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Bad mangers kill that atmosphere.[[ENDHIGHLIGHT]] If it doesn't change I will "Polka" my self to another bar. read more

"The food here is delicious.[[HIGHLIGHT]]However, the experience was ruined by the lack of cleanliness. The dining area was dusty, and even worse, the plates and forks were visibly dirty.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It's hard to enjoy a meal when you're concerned about hygiene.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]A clean environment and properly washed utensils are basic necessities for any dining establishment.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]With significant improvements in cleanliness, this place could truly shine.[[ENDHIGHLIGHT]] read more

Well.... I tried, I really did. I gave Applebees in Ephrata one more shot which unfortunately did not hit the mark...again The order was a half rack of baby back ribs with broccoli and cheese. Not too complicated..... I thought. Baby back ribs should just fall off the bone and be easy to chew. Well after ripping some meat off the chew was tough. The bark was stone hard but I will say, the sauce was delicious and it was seasoned well. The broccoli and cheese seemed like the broccoli had been sitting in cool water, and thrown into a cup, sprinkled with bag shredded cheese and served. I am not sure why it seems this restaurant can't figure things out. I give restaurants 2nd and 3rd chances all the time but this was it for Applebees. Now in all fairness I will admit there can be issues when using a delivery service however, the food should still have basic characteristics of what is served in the restaurant. Good luck Applebees I truly hope you can improve the quality of your food. read more

Applebee's Grill + Bar - Half Rack Double-Glazed Baby Back Ribs - American Near Me - Ephrata, Pennsylvania

The food was really amazing, I had the fiesta like chicken and it was delicious. Our server, William, was absolutely phenomenal. Super attentive and made sure we were taken care of constantly. [[HIGHLIGHT]]The vibe of the restaurant was great as well.[[ENDHIGHLIGHT]] Wonderful experience and we will be back. read more

Went back to Applebees In Ephrata, First off the servers were very sweet and very kind when taking me to my table. Then I got the Bourbon Street Chicken, It tasted Amazing! [[HIGHLIGHT]]And the Ambiance was very welcoming, like last time.[[ENDHIGHLIGHT]] So overall 5 Stars! read more

Lindsey M.: Best. Server. Ever. ~We had the pleasure of being sat at Lindsey's booth. Such a sweet, kind soul. Food was good as always, we were super impressed with Lindsey! read more

Do yourself a favor, find any other place than this dump. I gave this more than one chance as I stay in the Hotel next door. I won't be back to this "establishment". Stop, think, go elsewhere. read more

When we arrived, it was an hour long wait but yet they were very many open tables. Obviously, they did not have enough staff, which was disappointing. We wound up sitting at the bar for a drink and decided to get supper there due to the long wait. Service at the bar with only 1 female bartender was a great surprise. Very fun, nice & quick. Told me about some great drinks & the 2 she suggested were very good. Will definitely go again. read more

Two of our steaks were the wrong temperature...a med/rare was well done, a medium was rare. One dish of mashed potatoes was ice cold, the other too hot to eat. Hard to find...Google directions weren't even close. Josh, the waiter was the only good thing about the experience. read more

We have been coming here for about a year and so and it gets worse every time. I work in a restaurant and I understand, it gets busy and you are short but I have never experienced what I experience tonight. They forgot my boyfriends drink for about 20 mins. And Gave kids cups big cups when we said little cups for them. Then we get our appetizers with no silverware and no plates and no napkins, And then we get our food and they forget to ring in his order, my Alfredo was ice cold and our nephew Alfredo was cold too. Then his food comes and it didn't have any sauce on it. Then they discount our food and we give our cards and the bill went higher then what it said on the receipt. So we payed it and still tipped our waitress. We come outside and there are about 3-5 employees outside smoking and on there phones. This is not okay Chicken Broccoli Alfredo read more

Applebee's Grill + Bar - the outside of the restaurant - American Near Me - Ephrata, Pennsylvania

The first and last time ever! This place has terrible seating service. The wait when we got on the list was 28 mins. We decided to wait. I checked in spoke to the hostess. The app then said we had a 45 minute wait. As a party of 8 was a head of us. There was 5 tables of 4 seats available, and we had 4 and there was a ton of 2 people a head of us. No one was getting seated. Finally the table of 8 got called 10 mins later they were not seated. We ended up leaving. The 5 tables of 4 all still opened when we left. I wish I could say about the food but we never had a chance to even get seated in a timely manor. Will not be going back unfortunately. read more

I'll be honest I really don't know how most are still in business. This one was pretty bad. The food has no taste. Portions def went down. This will be my last time at a apple bees. Way too many better options. read more

My husband and I ordered two cheeseburgers and fries at 4:10pm. After we received a message from Grub Hub there is a delay in food at 5pm, we finally received our food at 5:37pm. Our food was freezing cold, and dark hair when I bit into the burger! When I called in the person the giggling and saying the driver just showed up and picked up your food,there was no delay and continued to laugh. Never again! read more

Don't get out here a whole lot of times anymore, but we enjoy it whenever we do get to go. They seem to change the menu quarterly (if not more), so if you find a dish you really enjoy, try to visit a little more often, because once it's gone, it's gone, there's little chance of it coming back...... Although the basic dish may remain, such as salmon, steak, or chicken, the cooking methods and/or spices rotate in and away....... The main reason for 4 of 5 stars is because the service is not always to the same standard every visit....... read more

Great salmon and veggies. Server was nice and we enjoyed our afternoon out. Not too busy at 4:30.

I had a great tasting meal & received wonderful service. The waitress was prompt and friendly. She was very attentive with our drink refills and anticipated when my children needed them. It was clean and welcoming. We had burgers and they were made to order. Very juicy and filling. It was a delightful time. read more

Worst service ever, took more than an hour after ordering to get our food. The place wasn't packed Won't be going back read more

went there with friends tonight and our server was quite rude. she gave attitude when we asked for refills and when we asked if we could get a meal to go. it was quite busy but only towards the end of us being there so there was no reason for her to be so disrespectful to us. she was nice to us as she was saying have a good night and that was about it. super disappointing, food was good but service was just not it. read more

Horrible service and food went with a party and almost every order was wrong they made on frozen margarita wrong 3 times. Our server she didn't even care it felt like one person on our table didn't even get their food at all they took so long that person said forget it due waiting over 15 minutes after everyone else on the table getting their food. I will never go there again. read more

Place is empty. Like no one is here the parking lot is vacant. It's quiet and scary. Our appetizers took half an hour to get out with no one here. I don't know what's going on behind the scenes but lord help me I hope I get out of here alive. read more

Visiting the area for the first time. Disappointed that all the steakhouses were closed on a Monday. Since Applebees was so close to my hotel I thought I'd give it a try. Everything was going well until I got my food. I ordered the Parmesan Shrimp Sirloin. Broccoli was great, but the shrimp were ice cold and the steak was so tough I could not cut or chew it. I ordered the steak medium rare. The server was apologetic and took the whole plate back for the meal to be remade. This was great. The food came back and the server dropped it off so fast that I couldn't say I didn't have silverware. She came back and asked how I liked the meal and I said I had no silverware. She said oh gosh and left. About 8 to 10 minutes later, after I ate my broccoli and shrimp with my fingers she asked me how I liked my meal and I said I still don't have my silverware. She said oh gosh and came right back with silverware. Shrimp was still very cold. The steak was much better but cold at this point. I ate the steak. Good flavor. Then my server came out with the ticket and I had asked previously to put my wine on a separate ticket. I had to wait for her to return to split the ticket. She came back and gave me a 10% discount for my experience. Sure wish there was a local steakhouse to have gone to and not a chain. I just don't feel like I have good experiences in places like this. read more

Wife ordered staek medium came out rare. They had her place it on a plate and reheated the steak. Interesting way of handling problem

I was a regular customer until the other night. On average I'm there 2 or 3 times a week. But the last 3 times I was there, the hostess must think she is preparing the boarding of Noah's Arc. She does not want to seat a single person at a table. One night I went in and ask for a table in the bar, was told they were saving them for larger groups I eat at the bar - I did and 5 tables were empty the whole time I was there (except for a group of 3 who were waiting for the 4th person the whole time I was there). The next time I was in same story no tables in bar they were holding them for bigger groups, and they were empty the whole time I was eating at the bar. The 2 nights ago I went in was told it would be 20 minutes for a table in the bar, however the couple who came in behind me (who didn't have reservations) were seated right away at one of the 4 tables that were empty. I guess they don't think a single regular customer counts. I suggest singles start boycotting Applebee's read more

Actually a 0 star because service SUCKED. Waited 30 mins for DRINKS. Just for drinks. Ordered drinks, appetizers and actual dinner all at once. Because we knew what we wanted. Almost 20 mins for appetizer. Came out Luke warm, no meat on the nachos, half the chips were BURNT. Calmed down my boyfriend because at this point we're both upset. Still an hour later and food is not out. Got a waitress, told her we just wanted our food and drinks we got to pay for. She got the manager, sweet lady, took everything off but the alcohol because it is alcohol, no worries on that. I usually go here and never have an issue. Today was like stupid dumb, for no reason. Not busy, not crazy nothing. Highly upset with this visit and will obviously never come back and will tell everyone to avoid this place at all cost. Should be shut down in my eyes. Not worth the space for the service they are giving. read more

This place was absolutely amazing. All the staff helps one another. The food was great and on point! I will definitely be back again.

Ok. So I have been going to Applebee's for years. I usually with go with family. Lately it seems Applebee's it gearing more towards a younger atmosphere. I see it's usually busy late at night. Once in awhile I will go for dinner. I love the 2 for $20. Decent portions. French onion soup isn't good tho. It really is the only place to get a steak in ephrata. Mind you you have to make sure the steak is done the way you want it when they bring it out. I like mine well done and I've received a steak that was bloody. Not good. DO NOT DO CARSIDE CARSIDE has never been a good experience for me. The food is plopped on each other. Pasta is runny. Overall not good. read more

Applebee's Grill + Bar - My well done steak - American Near Me - Ephrata, Pennsylvania

Horrible. Waited close to 30 minutes for drinks. The place was empty and the manager was casually talking to the employees about xbox games . Will never again come here . read more

The food is delicious, waitress made sure that we got our order right. The Ribs are out of this world, I always get the full rack so I have another meal for supper. Wish that they had gluten free bread, my sister has issues of gluten. So she can't eat too much on the menu. read more

Returning home from a business trip from Maryland we decided to stop for a early dinner. So we selected Applebee's. Great service by Morgan (I believe that was her name) and the food was very good. I ordered a full rack and my wife ordered a chicken dish. Everything was very good. Hey even the bathroom was clean. Loved the themed decorations. read more

I've been to this Applebee's a handful of times and it's okay I wouldn't say it's anything super special. The food is good the portions are not huge I personally like to be able to take leftovers home when I go out to eat and that isn't always the case with Applebee's meals. I do enjoy their $1 drinks that they have! The waitresses and waiters that I have all have been wonderful and nice! The wait time can be somewhat long in the evenings on the weekends so sometimes it's nice to do the call ahead. read more

Went here on Tuesday , April 12, at 1:30 in the afternoon. I love going to Applebee's, especially in the afternoon, as it is not usually crowded, service is great, and have never had a problem with the food. This time, however, I warn everyone, DON'T ORDER the Tex Shrimp Bowl. The shrimp were grey and looked like grubs. I had never had grey shrimp, only pink, and was not aware they were undercooked. Six hours later, food poisoning took over, extreme nausea and diarrhea that lasted for 7 hours. Tomorrow, I will call the manager and let them know. It was an extremely bad experience. read more

Horrible waited 20 minutes for our drink food took over a hour never came at this point I was over it was seated first 8 people got drinks and food before us. Never in my life have I experienced this in the hospitality field as I'm a general manager. Managers were no help no support for the staff other tables where frustrated. Highly disappointed. Ok read more