My husband and I went there today to get lunch and we waited 15 minutes for someone to come over and take our order! We left! Bad experience! We will NEVER GO BACK THERE! I would give it no stars if there was a choice! read more

So if you are not absolutely obsessed with French onion soup.... Move along ! I am completely aware that this soup is most likely from a bag. But where ever this broth is made from the gods who have created 'French onion soup' This soup is incredibly delightful. I order it every time ! This soup and this soup alone make a the apple bees experience a five star experience If you aren't in to French onion soup then I don't know what to tell you. I am sorry for your loss And lastly .... The ambience is so Fancy! Especially on a date night . We had that steak with the Oreo shake . My man, Matt , he had me , with whip cream and two straws too! We had left overs that squeaked in the back of our truck ! Matt then put on that Alabama jammin and told me I am his dixi e delight ... we are so fancy !!! read more

Great customer service well cooked good and great location Management welcomes customers and is part of a team read more

Stopped here for lunch on Thursday. The restaurant is clean , service was good, and the food was tasty. I had the Fish and Chips, and an iced tea. The fish was beer battered, and was served nice and hot. The fries were prepared perfectly. The iced tea was brewed and not out of a pre-mix dispenser like some other restaurants. I like the fact that it is freshly brewed tea. read more

Applebee's Grill + Bar - Fish and Chips - American Near Me - Dunkirk, New York

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Sometimes they have a good service sometimes no because you have to wait in the door to besetting and sometimes when they're busy the food are not great read more

I travel and work late a lot. I had lost faith in all Applebee's! This one proved me wrong. The bartender (Nick) was great. Handling a busy bar with Quick Draw and making sure the food was as ordered. Wait staff was friendly. The food was good, place was clean! That's all we ask for. read more

Service by MALCOLM was OUTSTANDING. His positive attitude, fast, reliable service, and GREAT shrimp dinner was FANTASTIC. Go see Malcolm and he will take great care of you. In Gratitude; Rob and Jamie read more

If I could give this place zero stars I would. Undercooked food. Unfriendly staff. Rude people. I sat down and it took half an hour to get drinks. Let alone the 15 minutes it took to get steated. The server got mad when I didn't give her above a 10% tip . When we got our food it was cold. And the server didn't get us refills the whole time we were here and never cleared the table. I'm never coming back here and I suggest never spending your money here read more

terrible the french onion soup was disappointing & the salad even worse like litterally two pieces of lettuce with mush on top nothing and very tinny. read more

Horrible experience. Food was served cold. No response about it from management. I understand it was a free meal for Veteran's Day, still the quality of service was terrible. read more

Delicious and nutritious. Best bees around. Hit it off a long day on the road and was overjoyed. Wow read more

Applebee's Grill + Bar - Satisfaction - American Near Me - Dunkirk, New York

Our local Applebees is great! Tonight my server was Stephanie, as always she was amazing! On top of getting our refills and bringing out our food nice and hot! she was as always super friendly and easy to talk to! I can't say enough of the majority of the staff here! One of the managers her name was Denise was attentive and friendly with the customers. You can't help but feel welcomed whenever you come here! Give it a try you won't be disappointed! read more

This restaurant is nice. Good for watching sports. Great for big groups. There are a lot of choices on the menu. There is a full list of choices for wine and beer. Restaurant is pretty clean. Nice tables. The decor is nice, they have great photos of the surrounding neighborhood. The restaurant appears to be pretty clean with nice bathrooms. They have many special options on the menu. There is a private parking lot. This restaurant is centrally located near the Business section in Dunkirk read more

This place needs to update their carpeting so it doesn't smell so bad inside. Typical fake food. Some icky bits of lettuce in my salad.

I've had sub par service at other applebees chains but this one has some pretty great staff. Tony the bartender is friendly and shakes your hand welcoming you back. Preslie, a server, always gives the best service and with a smile. Im giving it a 4 bc the food is the same as all the other chains and the food isnt the best chain restaurant food out there but the staff is what makes this chain restaurant better than the others. read more

The only reason I am going with a two star review, which is less then my original rating, is because my nephew and good friend both work here - otherwise it'd get a one star for sure! My wife and I have stayed away from this place for a few years now as we were never really happy with the food or the service here! However, we received a gift card for Christmas and decided we'd give it a try! The hostess - the girl that showed us to a table was very good - I think her name is Klair - my nephew even came out to see us, but our waitress - wait person - was far too much into making us wait and wait and wait! We had to ask for a coffee refill and then waited for that to come - the service has not changed one bit. The place wasn't even busy and the girl who was supposed to be serving us needed help - my goodness - the training at this place needs some drastic improvements as we will NOT be going back! As for the food - nope - I should have listened to my nephew and went with what he told me to - maybe then it would have been cooked correctly! YUCK - a 9 year old could have done better! The place was clean - probably because of a lack of customers, the parking was easy - probably because of a lack of customers and the price as ok - probably to attempt to lure more people in! But if they don't teach these servers how to take care of people - only those with nothing to do in their life will be coming here! Surprised they are still in business - would much rather go to Bob Evans! read more

They mad slow when it comes to carside go they took mad long to come outside and my food was cold asf the service is trash

Filth. Not a busy time and we are surrounded by tables...at least 8 tables left unbused... Not sure who the manager is on duty, but waitstaff ridiculously lazy in keeping up with the front of the house. read more

Ordered online while we got settled into our hotel (Quality Inn). Very easy to walk to across the street- wasn't too busy for a Thursday evening but sorta played frogger as we crossed. We ordered a chicken quesadilla & spinach artichoke dip as appetizers to split with a chicken Caesar salad. All were packaged nicely and they provided utensils. Very good food, very great service & food traveled well on our walk back to the hotel. Historically I dislike Applebee's but this might have changed my mind. read more

I have eaten at Applebee's plenty of times and this experience has to be the worst. I will NOT be returning to this location. We were given our appetizer and the wait staff told me that she had dropped several chips on the way in and would replenish them. She never came back. There were no refills offered or given for our waters and coffee (wanted regular and gave me decaf I find out later). Our waitress was non existent except to bring out our entrée. I had the steak with parmesan shrimp topping and asked for medium rare. I received a well done steak (no lie it was all brown in the middle), made just the first cut into it and tracked down our waitress. I told her it was overdone and what I had asked for. She said she would talk to the cook. Ten minutes later she comes back and asks if I even want the steak or if I wanted to just be refunded. I told her I wanted the steak (Thus why I ordered it). She grabbed my plate to "show the cook" and walked away. After waiting an appropriate amount of time to cook a steak she gives me a new one. I cut into it and it's blue rare. I have had rare steaks before and they taste good but this was barely cooked. I had enough so I took a look at my bill and she charged me for a second steak meal! She came back and asked if it was cooked right and I told her no, I would just cook it at home. She said that she would not only take off the second steak charge but the first one as well. I thought that was generous, but she never did and I just had enough of this Applebees. I find it very unfair to pay $16 for some overcooked green beans and some nice steamed broccoli. I would NOT recommend the Dunkirk location! As a reference this was on a Monday night around 6:30p and there weren't many people there. read more

Have eaten in the restaurant many times. Always good! Take out is another story. Since COVID, I have ordered take out a couple times and the food is horrible both times. Take out two days ago had a portion size half of what they typically serve. Time before that, all three people who ordered commented about how bad the meal was. Steak was tough, and four cheese Mac and cheese didn't have hardly any cheese. They cut major corners on take out. I've never left a negative review on a restaurant but when take out is consistently bad, they clearly don't care. We love Applebee's and get take out from other locations all the time and it's always great. This locations take out is awful. They should be ashamed. read more

Food was great, service was just ok. I think our waitress must have been new, she didn't have all the info on the drink specials. We were able to take advantage of a half price app during happy hour, but you have to buy a drink first. That is noted in the fine print, but I think it should be a little more prominently advertised. Overall, we had a good meal here, pretty typical for the chain. read more

We ordered online on mother's day. The crew was hustling working very hard. They deserve our thanks and credit for a great job during this pandemic craziness. read more

Arrived at 9:30 pm after a 6 1/2 hour drive for a college visit. After checking into the hotel we decided to eat here. Our daughter is a vegan and there was not much on the menu for her to eat. Sally was such a GREAT help in customizing a vegan meal for her. We were extremely grateful that she came to our rescue after such a long drive! read more

So there we were, weary and famished, driving on the open road. Six hours into our journey and seemingly nothing to eat for miles when we just happened across this little slice of heaven. Now let me take this opportunity to tell you that not all Applebee's are created equal, this was an exceptional establishment, a breath of fresh air if you will. Between Tony's charming demeanor and my exceptionally crafted club sandwich (my boyfriend had the porks tacos which could only be described as a ray of sunshine) the experience quickly escalated to ode cuisine. Tony could only be compared to a composer of the most skillfully delivered symphony of both social engagement and thoughtful service, which was truly a melody we needed to hear. Thank you sincerely for inspiring us with your passion for your career. We will be forever looking forward to a return to this home away from home. read more

Typical Applebee's but the service we had on Easter Sunday was outstanding. After trout fishing all day our group was starving and we found Applebee's to be one of the few places open later in the evening on Easter. We ordered a ton of food and were very needy when it came to getting different condiments, water/soda refills, napkins, and other things that are easy for a small group but more difficult for larger groups. We were treated to nothing but smiles. Would definitely return to this location if a chain restaurant was desired. read more

For the price you pay and the level of service they're supposed to offer, we were severely underwhelmed by this Applebees. Food was as expected except for their inability to provide malt vinegar for the fish and chips. Service was very poor considering we were one of three seated tables. read more

It's an Applebee's. There's standard food, standard drinks, and standard service. It's good for breaking up the monotony of campus food but not particularly special for a nice dinner. Overall there are probably better choices in the actual towns of Fredonia and Dunkirk, but if you want very unadventurous food you can't go wrong with standard Applebee's. read more

Stopped here for a dinner after a long day on the road. The restaurant is very conveniently located off the interstate & easy to find. The hostess & server were very friendly & prompt. I'd offer that this is a very typical Applebee's which when you're traveling is not a bad thing. Food was good & for the price gave you a good meal. I'd recommend it as a place to stop at. read more

It was okay for a restaurant and decent for an Applebee's. I got a Texan Burger and it was a bit greasy (honestly though, what should I expect). The service was average and the food was average, I would eat there again but not my first choice. I'm not downing the place but I'm not praising it. read more

I'm a frequent guest here, I had gotten a new drivers license and I only have the paper one with no picture on it. I ordered a drink and was carded. I showed everything I could to show her I was really me .They told me that without a card with a picture and my birthday would work l would was sooo mad I left! I know they need to protect themselvm but man that really overboard! read more

I love the car side to go service. It is the same food as inside, but so easy to grab dinner on my way home.

Service was awful. We were told a wait time of 20 minutes when there were clearly 5-6 empty tables. Ordered a steak for 18.00 medium. It was well done and then some. Had french onion soup that was cold and found 3 green beans in it. French fries were cold and there was what looked like Kraft macaroni and cheese noodle mixed in with them. Every time someone brought food out for a table they had no idea where it was supposed to go. They asked everyone around them if it was theirs. Worst Applebee's experience ever! read more