Every few years I pass through Benton en route to Houston. 2 years ago, I ordered from Applebees and while the food was good, the to-go order was totally messed up. Of course, I didn't discover the error til I got back to my hotel. This visit? Same deal. But I had learned my lesson. I placed my online order. And when I picked up my order, I confirmed what was in the bag. Uh oh. No extra shrimp. No salt & pepper. And no extra utensils. And the same manager came out to apologize while I waited for the order to be corrected. Moral of the story? Eat in and skip the takeout. The food is good. But the takeout is a gamble. read more

Applebee's Grill + Bar - Tex-Mex Salad with grilled shrimp - American Near Me - Benton, Arkansas

We ordered to go and even so the salmon was cooked perfectly and the green beans a tender crisp. Husband loved the limited time chicken. My first time to Applebees and I'll def be back read more

Let me help you! Keep Driving!! In either direction there is cooked food. Look around, across the highway....any direction and then drive away. This place should be shut down! The health department should be and will be notified. The corporate offices will be notified. The waitress, nice enough. The manager who took the raw chicken off the bill, nice enough. The Dr. Pepper, cold and strong enough. The fries, good enough. Go past that and you have raw chicken. This means the inside of the chicken was cool like my Dr. Pepper. I WISH I could post a video, you would see the blood oozing out down the breading. RUN!! RUN FAST!! The wel-being of your gut is at stake. You have been warned!! read more

Applebee's Grill + Bar - Raw Boneless Chicken Wings - American Near Me - Benton, Arkansas

Worse fucking service and management ever. Sarah the manager did not take care of us. Service sucked bad. The servers did not server properly. This is the fourth time in 2 years. They will never change. DO NOT GO HERE TO EAT!!!!!!!!!!!!!!!!!!!!! Poor service. And damn sure poor management........ read more

Unfortunately I do not smell-a-vision capabilities on this device -- the musty, damp smell is fairly overwhelming as soon as you walk in the door. Ordered the Cajun salmon and it was surprisingly good. Service was good and friendly! read more

Leaving one star based off of the service itself. it takes about 10 minutes just to get some waters. Our waitress was also the bartender and the restaurant was completely empty besides a few people at the bar who are just drinking. my husband and I ordered appetizers that didn't come out for like 25 minutes. our main food took even more time to come out. The bartender/waitress didn't come to our table a single time to ask how the food was or if there was anything that we needed like napkins or refills the basics it was very disappointing considering the restaurant was pretty much empty the manager didn't even ask us if we needed anything she was too busy taking down Christmas decorations right behind me and she saw that I was bothered because we weren't getting tended to people are completely oblivious, working there and have no sense of awareness for the customers except for the ones excessively drinking and vaping at the bar can't express how disappointed I was our bill was almost $65 and the waitress only got tipped 3$. Hopefully that shows how disappointed we were in her lack of service. read more

Order was wrong. Service was slow and inefficient. Restaurant was understandingly empty. Asked for manager and price adjustment; received.

If I could give no stars I would. after 15 min we had to ask for a server with The host or manager, not sure what she was came over when I flagged her down lamarcus finally came over and I couldn't even hear nor understand him. He looked like he just woke up from a nap untucked shirt, white undershirt sticking out of the top and bottom. We finally ordered drinks and food and he checked to see how it was after we were done eating and had asked the host for the check. Not a good experience at all read more

My wife and I ordered, both meals were wrong, 30 minutes later mine was still not made. Manager checked 1 time, server (Amber) never did. This has to be the poorest excuse for customer service I have ever seen. We will never return. read more

Food and service was great. There were 4 of us and we all liked what we ordered. Highly recommend.

Freaking delicious. Over the past 3 days I have been in here to eat twice after not being here to eat in a few years. Just as I always remembered. Delicious steak and food. I'm a weirdo, I prefer my steak well-done. Let me tell you, their steaks don't even need any A1 sauce. Absolutely yummy. If you don't like their food, then you're just picky! Thank-you to the waitresses I had. No complaints at all! Fantastic service. Thank-you to the cooks! I was so stuffed after leaving there both times, I was "miserable". I will be back. ;) read more

5 stars for Perfect Margarita but have no idea of the price so it only gets 4 stars . 0 stars for "bowl" of Chicken Tortilla Soup. Less than a cup! Manager apologized but said that is the way it is. $30. Never again. read more

Applebee's Grill + Bar - "Bowl" Chicken Tortilla Soup - American Near Me - Benton, Arkansas

Food is trash. Service was okay they were nice and pretty quick. But food was over priced and not even remotely good. It's kind of dark in there and the tv volume is way too loud. read more

Ordered mixed drinks. Pretty sure they were more dry than a sandy crotch Go to bdubs down the road read more

Im so disappointed! My order was a classic broccoli chicken Alfredo first of all when I went to pick up my order it wasn't ready, my order was supposed to really 4:15 pm and they had me waiting there until 4:35, tand that's when I received my order. Second I did not received my breadstick that was supposed to come with my pasta. Third, I paid too much for almost nothing ‍ and I didn't even order a drink $18.05 for just this ! read more

Applebee's Grill + Bar - American Near Me - Benton, Arkansas

Absolutely horrible, don't bother. The food and service here is the reason why many Applebee's across the country even where is use to live have closed down. Our waitress was even sitting in the booth right in front of us having a conversation with someone she knew for about 5 minutes. Spinach artichokedip was cold, my wife and daughters quesadillas were overcooked and looked worse than what you would get from Taco Bell and my burger was well just a burger nothing to brag about. Give it up Applebee's you had a good run maybe it's time to close all the doors for good. read more

Very disappointing. The sanitation here is horrible z tables not clean. Seats nor clean. Floors dirty. The manager came out the office digging in her nose. They dig in their nose, pockets and play with their hair. That is nasty as hell. I will not be dining here again. This is just gross. read more

Applebee's Grill + Bar - The floors, seats, and tables were not clean. Very Nasty place to dine. - American Near Me - Benton, Arkansas

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Went here for date night. Very fancy. Got a Bourbon Street steak and an oreo shake with whip cream on the top too. Best place to eat in Benton, AR will be back. read more

Ordered to go. Was supposed to be ready at 8:03 didn't receive until 8:40pm. Upon receiving the food I noticed our drinks weren't there. Asked the waitress and they mumbled under their breaths. Received the drinks and they were flat. Halfway home seen a meal was missing. Terrible service. And food quality is poor. read more

Called in order and was told it would be ready at 6:32 pm. Arrived. Food wasn't ready until 6:50. Not sure why. It was a Monday night and the place was dead. Got home with my hamburger and fries. The fry container was half full. I won't be back and certainly will not recommend them. read more

Applebee's Grill + Bar - This was the fries received with my take out order. - American Near Me - Benton, Arkansas

Had a very enjoyable lunch. Food was very good. My wife had the cedar grilled chicken and said it was excellent. I had the wonton chicken tacos. They were different but very good. Just the kind of unusual taste I was looking for. Shrimp Thai salad was also good. Service by Nicole was excellent. read more

My son got my Parents a $20 gift card apiece to go here and when they went they ordered they're meal that came to around $18 for both and when they went to check out the guy took both cards worth $40 and took out his tip of $10. I do not recommend using gifts to pay for your meal at this location. read more

Terrible service! Food was delivered without the fries we ordered. They never came! Asked for salt. Never came. The burger was over cooked and dry. Giving a one star is a reach! The fries were credited from the bill. read more

Not sure why this place doesn't have a better review. We stopped in on our way to TX and had dinner here. It was the second day after restaurants started reopening with indoor seating. Shout out to Kimberly H who was an awesome waitress. Maybe only 10 of us eating supper (it was 4:00pm) and everyone was spaced nicely apart. Food was hot, beer was cold. Would visit again if we stop in Benton on our way back home. read more

If I would give it no stars I would. Very disappointed in everything. Got there at 6:28 pm got our food two salads a steak with a salad and Childs chicken strips. Took them till 7:30 to bring out our food after four other groups that got there after us had theirs. The food was wrong nothing right. It was like they lost our order ticket and tried to remember what we had. Told them to just take the food back we are not staying. Worst place to try to eat with family. read more

I walked in and was greeted with a smile by the hostess about 6:30. The restaurant was about 1/2 full with seating at the bar, I went for the taps. They had Fat Tire on draft so things are looking pretty good. The bartender was nice and took my order quick. Beer was ice cold. The oriental shrimp salad was fresh and I liked the dressing, a nice kick. Overall a very good meal at a reasonable price. I don't seek out chain restaurants normally, but this is a good choice for the area. A deserved five star. read more

This place use to be good but it's terrible. Took 30 minutes for appetizers to come out and another 45 for food and when it did finally come out my son's burger was raw along with the bacon on top. My steak was waaaayyy overcooked and my wife's chicken tenders were so greasy she couldn't even finish them. They didn't charge for the raw burger but didn't offer to discount the meal at all. I won't ever go back. Applebee's wonders why it's restaurants are struggling, maybe this should be a starting point. read more

We came in and were seated immediately. We ordered, and it took almost an hour for dinner come out. One coworkers salad was forgotten, another coworkers soup was cold. When the main entrees arrived, my steak was over well done to the point of grey meat on the inside. Beyond well done. I asked for medium rare. They took it back and it took almost 30 minutes to come out with a new plate. Everyone else had finished their dinner. I turned it away, we had to leave. They wouldn't even comp my salad or beer. Terrible place read more

This place is gross, they had a bug on our table and the forks and cups were dirty and looked like they weren't washed. I wouldn't go if u want to be safe. I will rate them at 0.2 out of 5 stars. Only good thing was the drink read more

Applebee's Grill + Bar - American Near Me - Benton, Arkansas

Very friendly service. Great margarita's but the quality of the food is not the greatest. Nice atmosphere.

At Applebees now..ordered wine, brought in a beer glass..lol..no wines glasses available. Ordered oriental asian salad, was brought a bowel of lettuce and chicken. When asked for the rest of the ingrideance the waitress stated they did not have them. Place was almost empty. That should have told us something. read more

This is a nice place to have a bite to eat and a good drink. The manager tristian and the bartender on duty with him were super cool and made us felt welcomed read more

Ordered car side to go. Waited in my car for 10 min after confirming my arrival before going inside to check on my order. Was not assisted for 5 min. Plenty of visible servers standing in the corner talking to each other. Then when they did assist me they informed me they did not have my order. After asking them to check the car side orders they were able to find it. Had to wait another 10 min. Food was cold. Order was not correct either. I was a server myself (5+) years so I try not to be too critical of places, but this was unacceptable. read more

We walked here from the hotel next door after a long day of travel. The hostess greeted us immediately and asked where we'd like to sit; she really made us feel welcomed. Our server (Kelly R) came over right away and we asked about the prices for wine, they are not listed on the menu. I understand this is an Appleby's thing, the people in this store don't control that, but it takes extra time for her to go find out the prices, before we can order. We ordered 2 glasses of wine and when mine arrived, the glass had lipstick/lip marks and fingerprints on it. I cleaned it off myself, as Kelly had already made 3 trips to our table to complete our drink order; I was tired and I just wanted to eat, drink a glass of wine, and go back to the hotel. The restaurant was not busy (it was about 8:15 pm) but it took a while to get our order (a chicken bowl and a shrimp bowl). I unrolled my silverware and my knife was dirty. I didn't need a knife, so I set it aside. When my husband's entree (chicken bowl) arrived, the outside of the bowl was a mess, there was guacamole all over it, and some lettuce clinging to the guacamole. Again, we cleaned it off ourselves. Kelly was so very courteous and helpful, I appreciated her good work. It seems pretty evident from the multiple dirty dishes and poor presentation that the kitchen doesn't take a lot of pride in their work product and they're depending on the wait staff/hostesses to make up for their lack of professionalism. Too bad, it's very convenient to the hotel but I won't eat here again and based on the reviews (which I wish I'd read before I walked over there), this is just not that great an Appleby's. There are several restaurants in the immediate vicinity and I'll try one of those next time. read more

I ordered online for Carside to go; If I could give them 0 stars I would. $80 for our order to be completely messed up, our food (the food that wasn't missing) was over cooked. I guess I should have untied the triple knot tied bag to make sure our order was right. Lesson learned, but the lesson is to next time choose Coltons. read more

Good food GREAT drinks! Friendly staff and good location, specially when traveling through Benton.

The food and most of the staff are great, HOWEVER, the GM is rude and obnoxious to his employees, yells cusses and this is done in front of customers!!! Can't they get a decent people person in management?? Like Siva... Honestly if I go to this restaurant and the GM Is there, I will leave and go elsewhere! read more

I went to this place on Monday evening it was 2 of us. we stood at the door for about 10 or 12 minutes and not one person acknowledged us. then came a group of Caucasians maybe 6 or 7 at the most, then this little hippie looking trailer park trash scared looking girl came over and asked them how many. I just looked and said WOW!!!!! we have been standing here for the longest waiting on someone to say anything welcome or something but no that did not happen. the group said that we were here before them so then she proceeds to get 2 menus she did not say one word until she got us to the table and said "there you go" unbelievable!!!!!!! NOT ACCEPTABLE!!!!!! so what did we do? We did not sit down and we left. RIDICULOUS CUSTOMER SERVICE We took our business elsewhere and I will not be back there ever!!!! AND WE TIPPED GOOD Worst ever I would never send anyone to this place. TRAINING TRAINING TRAINING NEEDED. CONGRATULATIONS!!! YOU WON FOR THE WORST CUSTOMER SERVICE IN THE NATION!!! AS FAR AS IM CONCERENED., I WISH I COULD HAVE GAVE 0 STARS BECAUSE THAT IS JUST WHAT THIS RESTAURANT DESERVES!!!! read more

The 11.99 menu is not what Applebee's is about. My wife and I chose the 11.99 special I got the double crunch shrimp and the wife got the sture fry shrimp which ended up being 14.99 and the double crunch well lets just say the heat lamp was not working on the shrimp. That is the last time I will eat at Applebee's in Hot Springs read more

Underwhelmed. We got the loaded fajitas. Barely any meat or queso. Very poor excuse for fajitas for $15! I keep trying to give Applebee's a chance and they keep disappointing. read more