We ended up at Applebee's after changing our plans for the day, and honestly it was exactly what we needed. The host was so kind and welcoming to our family and made us feel completely at home. He even took a photo for us with our baby Theo, which was such a sweet gesture and genuinely made our day. Our server was wonderful too (I wish I remembered her name!) -- attentive, friendly, and great throughout the meal. The food came out hot, the drinks were cold, and the restaurant was clean and comfortable. It ended up being such a happy memory for our family. Thank you guys for turning a stressful day into a really good one! read more

We arrived at Applebee's during non-peak hours, hoping for a quick and pleasant dining experience, but were met with incredibly poor customer service. We stood by the entrance waiting to be greeted, but despite multiple employees passing by, not a single one acknowledged our presence. The hostess, who was wiping a nearby table, made no effort to approach us or offer assistance for about seven minutes. Eventually, she motioned us over from a distance, but as we approached, she immediately turned to talk to someone else, completely ignoring us. At that moment, we exchanged looks, knowing this was unacceptable. We decided to leave rather than endure such neglect. This was by far the WORST CUSTOMER SERVICE we have ever experienced! I wonder what the ownership thinks about their restaurant losing revenue when customers are literally walking out the doors due to lack of basic customer service? read more

I recommend Applebee's (Azusa). The food is fresh, cooked well, and affordable. Currently, the main deal is the "2 for $25." That's one appetizer and two full entrees for $25. At that moment, I realized that I'd be bringing a lot of leftovers home. No regrets! I selected the Crunchy Onion Rings, Chicken Parmesan Fettuccini, and 8oz USDA Select Top Sirloin ($5.50 upgrade). The Parmesan Fettuccini came with a breadstick and fried chicken filet. The Sirloin came with two sides. I selected mashed potatoes and "four-cheese mac & cheese with applewood-smoked bacon." The mac & cheese was a $1.99 upgrade. In total, the base cost is $32.49 for this feast. It's a lot of food! I arrived at Applebee's (Azusa) on Thursday (around 7:25PM). Parking is plentiful. This location is located in the plaza across Azusa Pacific University. I waited a few short minutes before being sat down. My server (receipt said Alejandra) is professional but unmemorable. She spoke very little, and she vanished a lot. However, it's impressive how Alejandra memorized my order instead of jotting it down. As mentioned, I ordered the "2 for $25" deal with several upgrades. I selected the Crunchy Onion Rings, Chicken Parmesan Fettuccini, and 8oz USDA Select Top Sirloin (Medium Rare). The Crunchy Onion Rings arrived within 13 minutes and 33 seconds. The Chicken Parmesan Fettuccini and 8oz USDA Select Top Sirloin both arrived in 29 minutes and 36 seconds. The food's pace felt quick. Concerning the food, it tasted absolutely delicious! The food arrived beautifully plated, hot & fresh, and well-cooked. The chefs are exceedingly talented for an Applebee's. The Crunchy Onion Rings arrived hot, crisp, and freshly made. Its light crust was buttery and crackly. When dipped into its smoky and savory bbq sauce, its flavor blossoms. The Chicken Parmesan Fettuccini is also presented well while containing good flavors. Although the noodles felt a little mushy, there's a pleasant gentle cheese aftertaste. Its sauce is creamy and cheesy. Unfortunately, its fried chicken is a little chewy and dry. Most surprisingly, its breadstick tasted phenomenal. That simple breadstick had a light buttery crunch while keeping its insides very fluffy. The 8oz USDA Select Top Sirloin is the showstopper. My medium rare steak arrived juicy, buttery, peppery, and generously seasoning. For a USDA Select Top Sirloin cut, this slice of meat is a good quality. My knife easily sliced through, and its meat had a firm but tender bite. Next, the mashed potatoes tasted hot, buttery, hearty, and fresh. Absolutely delicious! Unfortunately, the "four-cheese mac & cheese with applewood-smoked bacon" was my least favorite. This macaroni had a strong "fast food" bacon bits flavor; its pasta was mushy; and its cheese tasted dry. Regarding ambiance, Applebee's (Azusa) is clean, well-ventilated, spacious, and well-decorated. The tables are smooth and shiny. The wall artwork are also very eye-catching as it uses photos from the Azusa community (ex: Azusa Drive-In Theater; Azusa Pacific Athletes). This location also has many flat screen TVs playing football and baseball games. On its speakers, upbeat music also plays in the background. Overall, Applebee's (Azusa) serves delicious food at very affordable prices. It's also mind boggling how such an innocuous business offers such sumptuous steaks. I left full with a lot to-go boxes. If nearby, I happily recommend. 4.8 out of 5 read more

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Good service for a party of 12. We were seated by the bar and food came out on time and fresh. Can't really complain. I ordered the oriental chicken salad from the 2 for 25$ deal. Fresh breadstick that came with it. Ordered the boneless wings as the app. Those came out lukewarm. All in all, it was as expected for Applebees. I would return. read more

Whenever someone mentions Applebees we all think it's okay food. This experience really surprised me on how they are back with quality food. Plenty of parking in plaza with grocery outlet. I was greeted multiple times. Waitress was super attentive and friendly. Manager (male) checked in on us a few times. I had the steak and green beans which I would never order unless I'm at a steakhouse but it was sooo good (medium rare) with quality. Price was amazing, I think 2 of us was around $33. Hats off to Applebee's making a comeback. I am coming back. read more

Applebee's Grill + Bar - American Near Me - Azusa, California

Food order was correct and the food was warm. Satisfying meal. Adalia was a good server. Thank you guys.

The food and service was great. However, I came with my mother and her server. Was chit-chatting a little bit too much next to us and we waited for water for a while like a while. It kind of felt ignored at first but it is what it is. I fell back interrupting her conversation with love as she was talking to but afterwards the service was wonderful. The food was delicious. I do recommend the two for 25 deal. They offer a lot of varieties and it was delicious and very affordable. The only thing it doesn't come with a drink. read more

Applebee's Grill + Bar - American Near Me - Azusa, California

We ate here for lunch on April 2, 2026. They were not busy. We were seated right away and were told our server would be right with us. Probably waited 15 minutes before the server approached the table. Ordered the food it finally came. The server never came back to check on us. The food was horrible. My granddaughter didn't eat her food; it was so bad. Will never go back there. read more

Nice bartender, very attentive , so we ate at the bar instead of moving to table . Happy hour specials looked good . We decided on a combo meal that included an excellent spinach dip . We both got the Cajun chicken & shrimp which we found more succulent than expected. Overall a great value and we are looking at Applebees as a possible regular visit. Great experience has changed our opinion, we had not visited in many years because we thought of their food as bland and relatively pricey but obviously they are striving for flavor and value these days . read more

Enrique M was a competent, efficient server that is always on top of his game when waiting on us. He is helpful and courteous each time. The food was excellent as always and the restaurant was clean and tidy. read more

So the grilled bacon ranch chicken sandwich is the best chicken sandwich I've had in a long time. So thick and juicy! Enrique/Ricky has been our server on many occasions and he is the best! So friendly and attentive!!! Will be back soon! My hubby had the bourbon steak and loved it as well! read more

I was happily surprised by the food and especially the service. Our server Ricky was super friendly and helpful. I came in with 4 senior citizen women and he attended to them with kindness and respect. You certainly earned a faithful customer out of me. Thank you Ricky! read more

When we got there it was kinda busy but I asked for a booth and they did sit us in one. We were greeted by our server William B who I can say is one of the nicest servers we've come across. He was very polite and patient. Our food came out pretty quickly and it was amazing. I love the rice from there and the ribs are just the best at that price. The restaurant itself was pretty clean and I could see the manager coming out to clean plates off the table as well. Will definitely be coming back read more

Applebee's Grill + Bar - Full Rack Double-Glazed Baby Back Ribs - American Near Me - Azusa, California

Service is good but the portion sizes are small as compared to the pictures on the menu. The food is really basic. The chicken fettuccine was not good and I could have made it better at home. My parents like the salmon dinner which is decent. read more

Parking is ample since they share a lot with the mall. Easily accessible on the corner. Not every story in a chain is the same, And with the decor fairly standard This is a very good Applebee's. We had lunch before our date night, the service was quick and friendly. Food was excellent, arrived quickly and hot, and was reasonably priced. Well recommended, we will return read more

Applebee's Grill + Bar - local sports teams supported by Applebees - American Near Me - Azusa, California

Came in for happy hour today! Was quickly seated in the bar, which was a good sign. However, we had to sit there for over 10 minutes, with nobody acknowledging our existence. More than one employee walked by us, even the manager refused to acknowledge our existence. Bartender was busy making drinks and didn't even look our way. One of the servers looked to be completely stoned. The table behind us had asked for their server, as their drinks seem to have been forgotten. "Stoner boy" was kind enough to get their server, however, I noticed, that that server was just as high as the other one. I have no problem with that! Do what you wanna do. Just don't do it at work! Seems to be that there's no management. Even though the restaurant has been redone recently, and it looks nice inside. Can't comment on the food taste or quality. Because we had none! Completely walked out the door after being ignored won't never return. read more

Servers are very accommodating...Our Server suggested a great idea! He suggested the smaller portion, great idea for ME! I loved that idea! I would not have finished a regular sized meal! Thank you! read more

Came with my daughter on her birthday and told our server it was her birthday. Not only did he forget our drinks, we sat for 20 minutes after we finished eating waiting for anything. He never came back. No desert, no check, or anything. Ended up paying on the machine at our table cause the check was never delivered. Awful service read more

We arrived to a 20-25 minute wait which was fine so we waited and were sat after 25 minutes. Once sat we decided what we wanted to order and set our menus aside. 5 minutes turned into 10. We looked around for a few more minutes and finally asked for a manager to see if we had been sat in a closed section. He said no, sorry and would send a server over. This is the 20 minute mark after being sat. We watched as a table across from us who had been sat after us had their orders taken and their drinks served. Finally a server came up and said he would be right with us. But then another 10 minutes went by and nothing. Finally almost an hour after we had arrived we gave up and left. And no one noticed. The hosts up front ignored us as we walked out. Didn't offer to hold the door or ask us how everything was or tell us to have a good night. It was very confusing because half the restaurant was full and the rest was all empty and dirty tables. It was very frustrating to have to get drive thru burgers on our way home after having our heart set on a family dinner night. read more

Food was ok and it was a busy night, but Nicolas who was our server was very attentive and checked in on us promptly! I honestly would give this location 5 stars just based on his service, but the food was ok/ pasta not that much flavor and didn't like the chicken tenders that came with. I would go to this location again . read more

The chicken wings were soooo good. The chicken wonton tacos were very good but served lukewarm. The bourbon chicken was dry. The drinks were watered down. The burger was decent. read more

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Food/Taste/Flavor: 3/5 - 2 for $25 deal with an extra appetizer. Mozzarella Sticks were good and the cheese was super gooey. Boneless Wings with Garlic Parmesan sauce on the side. The chicken was a bit dry but the dipping sauce was very buttery and heavy. Main of 6 oz top sirloin and Riblets with Sweet Asian Chile sauce on the side. The sirloin was a bit tough and a cook of medium came out more well done. The riblets were surprisingly good but none of us cared much for the sauce. Ambience: 5/5 - brightly light, quiet, and decorated like a chain restaurant Service: 5/5 - responsive and friendly overall. No interaction outside of ordering food Value for price: 3/5 - very expected of a chain restaurant where the food is decent but nothing special. read more

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A nice lunch with people who traveled into town for the holidays. Our server, Ricky, was so friendly and pleasant! Service was excellent, food was delicious, and the music was loud enough to hear in the background but didn't interfere with our conversation while we caught up on each other's lives! Perfect! read more

Came to pick up food ! The doors were locked it was 11:50 pm I made an online order. I'm kinda knock and one of the employees starts waving and smiling at me I point at the door he continues to now laugh an wave like it's some kind of joke! At this point I've been standing there for like 4 mins getting taunted and waved it like a joke! No wonder everyone heads to chilis there is no customer service being taught here, the bar tender and manger try to calm me down when they open the door. ABSOLUTELY un acceptable. I understand it's close to closing but I was picking up already paid for. So what was the big deal! Shout out to the bar tender that handed me my order and the manger but they refused to give me the boys name! Of course no accountability. Honestly don't know what's up with the service in restaurant lately but it's trash. I'll stick to chilis if I get bad service at least it's closer anyways worst $27.00 ever spent tbh. read more

The food was fresh, flavorful, and came out in good time, but what really stood out was the service. The staff was welcoming, kind, and checked in just the right amount--attentive without being overbearing. read more

Now I understand why they call Applebee's a neighborhood bar. 2 out of 3 visits I sat at the bar and had made some good conversation with the local people. I love coming here for their happy hour specials which happens everyday after 9pm. They have discounted drinks and half off appitizers! My favorite appetizer that's half off is the wonton chicken tacos. I also love the chicken tender salad. This comes with honey mustard dressing which tasted great! Overall the drinks taste good too for a chain restaurant. It's not the best drinks I had, however for the price it's good. Overall would strongly recommend this place for anyone looking for a place for affordable food and drinks. Good service. read more

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Went this evening to try the 2 for $25.00 and were surprised how good it was the steak was hot and tender not were we normally go but will go back based on the food and the Service read more

Listen, I know its Applebee's- but I've never been to this Azusa location. We went in Friday jight and good thing got there early- before 6pm because we wanted to try the Halloween cocktails. That we did and for only $6 each they were Huge and Hit The Spot! I loved the Zombie- inspried blue/green one (the melon liquor on top was "chefs kiss") and companion preferred the frozen margarita-esque Vampire! Got a spinach-artichoke app snd you just can't go wrong. Applebee version is like a very creamy and smooth white wueso with some spinach and a few artichoke pieces thrown in. It is delicious. Tried the blackened salmon, accompanied with mashed potato and steamed broccoli. On point! Portion was perfect- not too large but certainly filled me up. Companion had the chicken/shrimp I forgot the name but its their signature fish. Darn if those shrimp were sweet, tender and perfectly cooked. Chicken tender and yummy. Didn't save room for dessert. But you know all the dishes were solid. With happy hour you can certainly get put with a check for two that is very reasonable. Again, I highly suggest early seating because towards the end of the meal, service deteriorated considerably. Took awhile to get the check and the dishes cleared. Also know its not a place for an intimate meal convos- its loud and boisterous lots of large families. (Which is OK with me ) read more

Applebee's Grill + Bar - Special Halloween dranks!! - American Near Me - Azusa, California

Chantel B is Queen! She is very prompt, attentive and makes the best margaritas ever. My drink was never empty. She was seriously the best bartender I've had at Applebees! I will definitely come back just for her... well and the margaritas! read more

Came here to try the unlimited for 14.99 and it was pretty good. It was really busy first time coming to this location I'll be coming back Bar tender was nice read more

Applebee's Grill + Bar - American Near Me - Azusa, California

We had Dianna as a bartender tonight. She was awful. She got our drink orders wrong and gave back sparky remarks about it. She blatantly talked about us in front of us with the barracks. We also ordered an extra side of mushrooms and never got it. She never acknowledged it when we asked for the check and definitely decided to ignore us and hope we just pay and leave. What gets me is, she never acknowledged us with the mistakes, nor found help from the lackidasical manager on duty. It was one of the worst experiences in service I have ever gotten. She even concluded with saying she cannot wait for us to leave because she has been putting up with us too long. She is very rude. Please keep Conner on Friday nights because this girl is not it. read more

In summation: 4 Stars. Came to this location on Monday afternoon (3:30pm) for a late lunch after a movie with my friend. The restaurant wasn't busy at the time we arrived. We were sat at a table immediately. The restaurant was nice and cool inside. A big relief from the 100F degree heat of late. The waitress arrived in less than 5 minutes and took our drink order. Brought the drinks quickly and took our orders. My friend had the chicken tenders with French fries. I had the Fiesta Lime Chicken with rice. Overall both entrees were good and tasty. However, the chicken tenders could have been made with less batter. The French fries were good. The Chicken of the Fiesta Lime was tender, juicy and delicious. The rice that came with the Fiesta Lime Chicken was very dry. I couldn't eat it. Waved the waitress to come over. Asked her if I could substitute something else for the dry rice. She was very helpful in suggesting alternative sides: fries, mashed potatoes, or steamed veggies. I chose the fries. It came out almost immediately hot and delicious (only complaint is that it had a bit too much salt). After the meal, the waitress asked if we wanted desserts. We declined. We were full. Paying for the check was very convenient by using the tablet on the table. Overall, the restaurant staff were friendly, the restaurant was clean and well laid out. Would consider coming back if we are in the area again. read more

Our server Billy was the most helpful and patient with our indecisiveness. The ambiance was amazing, just a great mood overall. The food was also very good and I recommend the mozzarella sticks! read more

6-25-24: I enjoyed a spinach artichoke dip with some chips. I needed more chips. The Blue Moon was tasty as well. It was super annoying that they turn the lights on and turned off the music 45 minutes before closing. So then I was stuck listening to all the nonsensical conversations. Not sure why they weren't showing the Olympic Trials. That would have been nice to watch. read more

Applebee's Grill + Bar - Spinach and artichoke dip with salsa and a blue moon. - American Near Me - Azusa, California

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I was going to give a 3 star, however, the server was amazing and he saved it. It took sometime to be approached but this guy (server) who was doing the best he could, being he had the whole section to himself with no assistance from anyone. Staff was talking in a corner and the manager was nowhere to be found. Not once did the manager come up to us and ask if we needed anything, but was more concerned that everyone did there checkout and cleaned so they can leave. Now I'm all about leaving, but at least multitask and if you see a server is overwhelmed, help. The food was good and our server was good. read more

Aiden R was the biggest disappointment of my applebees experience of 2024 didn't give us plates to eat, had to ask for water twice, wouldn't give refills on water, got our drinks wrong once we did get them,and etc worst service of my life but a very nice man with mid tattoos. Plus he eyed us down telling us to leave read more

Billy was an amazing and attentive server, as well as every other staff member we came in contact with. We had a great experience here!

We went to Applebee's on Monday 06/10/24, for a very special reason; my wife and I met the parents of our son's fiance for the 1st time. The Azusa Applebee's was conveniently located for everyone and we found it very clean and adequately staffed. We were greeted by the manager, Noelle. She was so pleasant and even excited for us when we told her about meeting the other parents. Noelle and her staff helped make our time at the restaurant enjoyable. The food was great! I had the Bourbon Chicken and shrimp. It tasted great, and all I needed was a fork because the chicken was so tender. Thanks again for you hospitality. We will definitely be back! read more

Came late last night for bite to eat , around 1030pm, sat at the bar top w a friend . We were quickly attended to, we ordered quesadilla chicken salad , it was really good , and my friend ordered, bourbon chicken / shrimp w mash potatoes . Nice location, dodgers came playing along the bar top . Everyone seemed nice. Bathroom needed a little more attended to . Overall a great experience w some good food . read more

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The food is good but the service is amazing. Everytime I have come here I have gotten the best service. The servers are kind and friendly. Food is about a 3.5 bur the value and service make it a five!! read more