First visit at this location on a Wednesday night. The stage was set when the hostess alerted us that there were only two waiters. Our waiter Ava was decent. She memorized what my family of four wanted without writing. Everything was brought out by others the way it should; appetizers first then main course. What slacked was the attentiveness to clean up. She would restock drinks but leave the empty cups. Main course came and she wouldn't take the appetizer plates to make room. It's just the little things that go a long way. read more

I had an outstanding experience at Applebee's thanks to Angela S., the manager on duty. From the moment we walked in, she made us feel welcome and valued. Angela went above and beyond to ensure everything about our visit was perfect she checked on our table personally, made sure our meals were just right, and handled everything with such professionalism and warmth. Altho the restaurant was short staffed It's rare to see a manager so genuinely engaged with both the guests and the staff. You can tell she really cares about creating a positive atmosphere. Big thanks to Angela S. for turning an ordinary dinner into an exceptional dining experience. We'll definitely be back! read more

Crispy shrimp were soggy , seemed previously frozen , French fries were cold and dried out, Cole slaw had no taste. Worst meal ever. Waitress was very friendly . Onion soup was excellent. I do not intend to return. read more

It looked full, but we were seated immediately in a booth out of the traffic pattern. Service was spot on, with water, menus, and drinks within minutes of arriving. Our server was personable, efficient, and very knowlegeable. My fiesta lime chicken and Meg's quesadilla burger were delicious. The adult drinks were excellent, and I can't think of one thing to complain about. I recommend that you slide into the Applebee's on Front St. in Binghamton, NY. You'll be pleased. read more

first off, there was only three other families in the whole restaurant, and five other servers, but somehow we could never be served. Our drinks were never refilled. We had to continuously ask or repeat ourselves for what we were needing or wanting the food was awful. It gave me and my friend, a literal headache and stomachache, and it tasted like we were drowning in butter. The workers blatantly ignored their manager multiple times they were all just sitting in a booth gossiping about who knows what. I overheard the manager tell them to close out their tables because of a storm and one of them yelled, "I'm scared!" for literally no reason. This was an awful experience. We came here to watch the soccer game and we couldn't even watch it because all the TVs weren't working and there was trashy music on blast. Me and my friends asked for to go cups of our drinks because you know we couldn't actually enjoy them in the restaurant. We will never be going here again. I don't recommend. read more

Food was okay. There were quite a few items out of stock but we only found out after attempting to order them then got the, 'we are out of that'. There were approximately 15 people in the whole restaurant (3 servers, 1 bartender) and the service was sub par, sat with ready to pay bill for close to 10 minutes, by a server with one other table. She was nice, just not proactive. read more

Great grilled chicken salad made to order. Great service, couldn't ask for more. Beautiful decor highlighting the local community. read more

Applebee's Grill + Bar - American Near Me - Ashland, Virginia

We were visiting our daughter & her family and decided to take them out to eat. We went to a few other locations, fortunately none had available seating for our large group, before choosing Applebees. I reluctantly ordered the NY Strip ( I say reluctantly because other Applebees can't cook a steak as ordered.) My steak was delivered as ordered. It was cooked perfectly and tasted delicious. All of our meals were delicious. Our server was excellent and took great care of us. Despite the restaurant being extremely busy, we enjoyed ourseves and the staff was very attentive. read more

Applebee's Grill + Bar - Steak, green beans, mashed potatoes - American Near Me - Ashland, Virginia

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Steak was perfectly cooked dinner was great. Our server Haony was absolutely the best we have had in a long time.

Everything was great! Food was hot and burgers cooked perfectly. They were quick to get order made and brought out to my car.

I am sorry to read that Michelle's had a poor experience. Although, I am almost always by myself and belly up to the bar. Arrived on Thursday at 7pm. and was seated at the bar. The bartender wonderfully introduced herself (Sara) and along with another young lady (Kristin). Both had great smiles and attitudes which made me very welcome. The Brutus size Bud Lights were only 3.99 and it was not happy hour. Great deal! read more

Just not a good stop. Wife and I were traveling back from NY and needed food and sleep. Stopped and spied this place thinking Applebees is usually decent; better than fast food. I used the restroom and it was nasty. It smelled of urine and was very dirty. The stall was busted up and the toilet seer was falling off. There were no towels and the counter looked like it was going to come off the wall. My meal was ok, but was pretty flavorless. I had the blackened chicken and shrimp. The wife asked for a chicken and broccoli Alfredo, but can't have chicken and asked to swap for steak. The steak was over cooked and flavorless. Just not a good stop. read more

The staff at this location is very nice. There was only one waitress on staff when our party of 9 was so seated, so we were patient and had a good time while waiting for our food. Our drinks came out right away though. Everyone enjoyed their appetizers and entrees. The mashed potatoes were great, and I loved the spinach & artichoke dip! Our waitress, Kira, was so wonderful! read more

Applebee's Grill + Bar - Spinach & Artichoke Dip - American Near Me - Ashland, Virginia

Absolutely delicious service. Wait time was quick really nice people would definitely recommend

Picked up my order and asked if they put ketchup and utensils in the bag. They confirmed yes. Well not only no ketchup but both orders came with fries. For one we paid $2.99 extra for waffle fries. We that order came with literally five waffle fries. The second order was with regular fries and got zero. So disappointed but too tired to go back after driving all day. read more

My husband and I ate here back in October. Never will we ever come back or recommend it to anybody. We ordered ribs and fries. Fries were over salted and stale. The ribs gave us food poisoning. read more

Yeah... avoid this Applebee's. Rude servers. Food was cold and stale French fries. My bourbon shrimp and chicken came out and had a long black hair in it. The waitress took about 15 minutes to find a manager to see if my food could be replaced. At this point my 2 children had finished eating their meal and were ready to go home. So here I am waiting for my Applebee's 2 go order. To go home and eat my food. Manager just came over and comped everything but the kids meals. read more

Came in even after i saw the reviews, as I was on my way to South Carolina and was really hungry. The host gave me a warm welcome and gave me the option to sit wherever I would like. I sat on one of the round tables by the bar, and was greeted by my server in almost an instant! I got the 4 cheese chicken tender mac & cheese and I had no complaints. The vibe was pretty chill with conversations going on at the bar as well as chatter among the dining tables. My server made sure to check up on me every so often, but not too much to bug me. Only complaint was that the stella on draft was a bit off, but that's always a hit or miss. I also observed this guy seemed to have trouble communicating and was a bit awkward. The server in his section made sure to tend to him and made him feel like home. Bravo! read more

I haven't been at this location for years. I found some gift cards and decided to give it a try again especially since they were giving Top Gun tickets with each 25.00 product purchase. I made my selections for a takeout order. A few minutes later the mozzarella sticks were delivered on a plate. Ok, maybe a miscommunication. I finally got my order, a stack of receipts (still don't understand what caused 4 receipts but...) I read through the receipts and saw my total at 45.00. I asked if I could add a beer to bring the total up to 50.00 but was told that they'd have to back out the purchases and redo it. They didn't want to do so even though it meant more sales. Oh I forgot to say that it was me and 6(six) other customers at dinner time. So much for a promotion meant to increase sales. Got the food home ate and 7 hours later the grease and off taste hit. Not a pleasant night Never again will I make this mistake. Poor service. Even worse food. read more

Very attentive, especially for a busy Saturday night. Food was fast and hot, and the drinks did not disappoint!

Got to the bar and ask for Christina C. She was incredible -- making our drinks exactly how we wanted and checking in frequently to make sure we had everything we wanted! read more

We've stopped there as i wanted to give it a try since the name appear very often on the advertising boards. Plus , we travelled with dogs. We were looking for a terrace and there was one. Went there and woman ( around 50-60 with braces or silver teeth, ) said she had to check if i could go with the dogs. She went at the bar, laughed for 5 minutes and I never heard her asked for my request. She came back and said there is no one to serve on the terrace. So, we went elsewhere and we made another restaurant happy with our money and good humour. read more

Stopped for a bite and it was great. Service was great, food was great and we enjoyed our evening out. I'm sorry others had a bad experience, ours was great. No complaints at all, lots of compliments. read more

We decided to grab a bite to eat and give them a try. We never got to order because the staff never help Us. Awful service. Do not go.

Applebee's corporate.... Please step in ... you can no longer allow this location to represent your establishment!!!!!! Today I got chicken wonton taco .. I think never had they tasted like that before!! Horrible!!!! And I got double crispy wings,,, I had dollar store frozen wings that were better!!! S.O.S !!!! Close this location . read more

After my visit today, I'm not surprised that these restaurants are disappearing. I took my mom here for lunch and the menu sucks! Maybe that's why so many are closing. There are maybe 3 things that I may have ordered. Our waitress was coughing her lungs up covering with her hand while serving our drinks! No thanks, you can keep your germs. We ended up not ordering and just leaving. Definitely won't be returning. read more

My family and I came to Kings Dominion for a family trip from NC. We decided not to eat at the park and go to Applebees (which was in walking distance from our hotel) after. According to the internet they closed at midnight and we got there at 1030. They wouldn't seat us and stated "we close in 30 minutes sooo". They turned away at least 20 paying customers while I was standing there. Save your time and just go straight to Buffalo Wild Wings, it's 12 miles away but at least they want the service! Also note it seemed to be in a much better part of town! read more

This is my first time eating here and my last time. I ordered the Unlimited Chicken Tenders, Shrimp, and Rib-let meal for $14.99. I started with the shrimp not bad , the asked for the chicken tenders. When the waitress brought them out she asked was I okay. I said I was fine but are those chicken tenders she said yes. I said they look like the shrimp so she proceeded to touch them with her bare hands and so that's not shrimp that's chicken and walked off ! I'm done for the night!!!!!! So I guess that's normal for around these parts. Now I'm scared to eat the rest of my dinner!!!!! I'm sitting completely confused ! read more

This Applebee's has the worst service. We are forced to eat here late at night after the long State Fair days. I have never seen a group of staff members so unmotivated or such a poorly run business. They were understaffed, had a terrible attitude, continuously made mistakes with orders. Unfortunately this is not an unusual experience. We have experienced this poor service over several years and this weekend the topic at the fairgrounds was how awful Applebee's among all the competitors that had eaten there the night before. The food was average and so not really a problem. The service was so bad it was comical at times. Only visit this Applebee's if after 10pm and everything else is closed. Plan on a long visit and a great deal of frustration at the end of the day. read more

Food was actually decent but I hate bad service. The place was empty at 2 pm when we walked in, yet there were several tables in the place that had dirty plates on them from previous customers and several employees just yaking it up at the bar. The waitress was less than attentive, with regards to refilling our glasses and when we left, the dirty plates were still on the tables around us. read more

Applebee's Grill + Bar - Dirty plates left on tables while employees sat around and talked - American Near Me - Ashland, Virginia

Don't come here. Place is disgusting, very unsanitary. Bathrooms are a disaster and so is the rest of the restaurant. Very disappointed, I will not be coming back here. Service was incredibly slow, and the place is empty. The waitresses are kind, and refunded money for the poor quality food, but still unacceptable. read more

Good, not great. Just what you would expect from a chain restaurant on the interstate. Our waitress was friendly, the service was good, and the food is what we expected. It's probably time for a thorough cleaning of the restaurant, since the carpets are very worn and obviously dirty. The whole place had that sticky feeling about it, but most likely from age and use, not because they don't take care of it. Standard fare, nothing to be afraid of, nothing to write home about. read more

Dirty and sticky tables, very slow staff and bathrooms that are grossly dirty and worn out. Do you think the kitchen is any better?

We had an excellent server, and her name is Nile like the river. She was really sweet and fast. My mother had bourbon St chicken and shrimp and it was over cooked. The potatoes were close to burnt and chicken overcooked as well. I ordered the app plate and it was just OK. The service was better than the food this time. read more

Curbside to go- What a great experience. Donna was WONDERFUL! I had never ordered curbside before so I didn't know I wasn't suppose to come in. Oops... but she was so kind and helpful. She explained in full how the whole process works. (Yes, I know I sound silly. But it meant a lot) The food was hot fresh and perfect! Will return soon for more. Thanks!!!! read more

We are locals and this is our favorite watering hole but recently they hired a bunch of new staff and we had a pretty bad experience unfortunately. We still love the place but they need to do some training or house cleaning. We always sit outside and check in with the front to get our menus and let them know we are here but the other day we waited for 40 minutes and the staff kept walking out to the to go parking spot and ignoring us. Finally we flag this girl down and asked her for service and she got smart with us. Even though she saw us there for 45 minutes while she took food to go and it was her section she went inside to figure out why she didn't know about us and then three times stated that we had never checked in the front even though we corrected her and showed her that we had menus from the front that was handed to us by the hostess. She wanted to insist on arguing that we were wrong essentially accusing us of lying finally we just got up and left without ordering anything it was a bridge too far read more

Very disappointed. Took my family there for lunch that turned into dinner. They were short staffed and we were very understanding however the waitress messed up our orders, took 30 minutes to get our food, my 2y/o granddaughter has to wait longer for her pizza, fries were cold and to top it off our server never came back. We had to get the manager to get us what we needed. The manager comped our meals but we still had to pay for some things. No problem. we had the manager split our checks but when we went to pay, our server who we hadn't seen all night took it upon herself to unsplit our checks and charged one card for the table. When we asked her why, she couldn't answer. She then got upset and threw the pen at us and walked off. unapologetic and just plain rude! Horrible experience read more

Mixed drinks are good but food is awful. Tried this place a few times and it's just not worth the stop or money for the food.

I came into this place about 3:00 pm, was greeted with a hello from the bartender but waited about five minutes before anyone came to seat me. The only good part about the place was how nice my server was. The food was so disgusting though, I felt bad for him having to serve it. I got a Caesar salad. Iceberg lettuce not romaine and lettuce was all brown and nasty. I also got the chicken, bacon cheddar sandwich. It was also inedible. Never had chicken with that texture before, it was rubbery. It looked like chicken but definitely didn't taste like it. The lettuce on the chicken was also brown and the tomato wasn't fresh. Even the bacon and cheese were tasteless. The slice of red onion was the only part of the meal that was even palatable. I would not go here. Better off with the chick fil a or fudruckers right near by. It did look like that had a lot of drink specials people were e joying at the bar, but the food was just plain bad read more

I left my message for Dennis Benson..district mgr. Sorry...i need to take my money to Ruby Tuesdays due to the fact higher ups want a preferred party atmosphere of boring 80s dance music vs NFL playoff games. Perhaps look at Buffalo Wild Wings profits during football season. Im checking this Applebees off my preferred list immidiately read more