Cancel

Open app

Search

Apple Store

2.8 (89 reviews)
Open 10:00 am - 8:00 pm

Apple Store Photos

You might also consider

Recommended Reviews - Apple Store

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Steve S.

Well Morris County, this isn't your old Apple Store. In December 2012, the Apple store in Rockaway Mall shut down and relocated to another part of the mall, in a storefront that's gotta be at least 4x bigger. I couldn't believe the size of this place compared to the cramped, tiny location they were in before the move. I was in here yesterday and the employees are super helpful, the place is so bright and vibrant, and they have walls full of accessories rather than the handful in the old place. Still haven't purchased an i-Phone, but if I don't get one from work soon, I'll be buying my own...

See all

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 years ago

Went to Apple Store today was helped by Frank and Louis. Walked out happy. They know their stuff. Helped me out and fixed my problem.

Helpful 1
Thanks 0
Love this 1
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Lui C.
0
52
0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 3 of 3

Ask the Community - Apple Store

Review Highlights - Apple Store

I had issues with the Short Hills store so I came the Rockaway store twice.

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Computers 197 times last month within 15 miles of this business.

Verify this business

Best Buy - Receipt or proof of purchase

Best Buy

(71 reviews)

$$$

THEY HAVE THE BEST PRICES!!!!!!!…read more When we got our PS5 from here, we had gotten it with the Call Of Duty Modern zwar fare 3 remake, AND IT WAS GOOD!!!!!!!

In mid-July, my husband and I bought an open-box Samsung Bespoke white refrigerator at Best Buy in…read moreRockaway. Our salesperson, Eric, was knowledgeable and patient, which made the experience positive. We left feeling good about our purchase and scheduled delivery for a week later. That's where the nightmare began. We received multiple confirmations for our fridge delivery scheduled for the following week between 9 AM and 1 PM. On delivery day, we got a text saying it would arrive at 2:20 PM, but twenty minutes later, we were informed it was canceled with no explanation. After spending the weekend on the phone with Best Buy customer service, no one could clarify the situation. We had already been two weeks without a fridge and were desperate. Another week passed, and again we were excited for delivery, only to receive another cancellation text. A customer service rep called and, due to a heavy accent, all we understood was: "No fridge, you must buy a new one." My husband finally reached someone in corporate sales, and we learned the truth: the delivery company had damaged our fridge. Best Buy had stalled for TWO WEEKS instead of being honest with us. We returned to the store and spoke with Eric and Sean, the store manager, who was professional and frustrated with corporate. He called corporate for us, but all they offered was $150 for our troubles. We spent over $1,000 on a fridge that was broken before delivery, waited weeks without one, and received nothing but lies. All we wanted was the fridge we purchased. Instead, Best Buy's corporate team left us without a refrigerator, failed to communicate honestly, and offered an insulting $150 for the inconvenience we faced. The only reason I'm not giving zero stars to the Rockaway location is that Eric and Sean went above and beyond to help fix what corporate destroyed. Unfortunately, Best Buy corporate and their delivery partner have lost my trust forever. I will never purchase a major appliance from them again. Update: I have never been so frustrated with a company in my life. After weeks of going back and forth with Best Buy and their incompetent delivery company, I finally gave up on the fridge I originally purchased and settled for a lesser model just to get something. We waited ANOTHER week for delivery--only for them to pull the same garbage again: cancelled 30 minutes before it was supposed to arrive. That's now FOUR Saturdays in a row they've scheduled and then canceled at the last minute. I've been over a month without a working fridge, my blood pressure is through the roof, my patience is gone, and apparently I can't even get my money back--so I'm stuck with Best Buy. This is beyond unacceptable, and I'm seriously considering legal action. Best Buy corporate and their delivery partner have zero respect for customers' time, money, or sanity.

Verizon

Verizon

(20 reviews)

$$$

Having been a Verizon customer for 20+ years, I have always gotten the best deals and service…read more Rarely (if ever) have I or my family members made any complaints. But the attitudes and overall decorum of this store location that my mother and I encountered today was just abysmal and ruined our day. First of all, we entered and no one greeted us or asked if we needed help. We were hoping to get a new phone case that would fit my father's outdated I-phone 11. I knew we probably wouldn't come up with anything and that it would be too out of date, but we'd gotten multipurpose cases here before. We made our way over to the phone case area and it was a mess, there didn't seem to be a real order to anything, things were mismatched, etc. Then an employee walked past my mother and let out a loud, disgusting belch. A nearby customer, who was waiting for said Verizon employee to come back and attend to him, even responded in disgust and annoyance saying with immense sarcasm, "Charming." I then made my way over to an older gentleman employee, saying excuse me and apologizing if I was interrupting him as it looked like he was in the middle of helping someone/doing something on his tablet. Said gentleman rolled his eyes, huffed, and said in a deeply annoyed tone of voice, "What's up?" I asked if they had any cases that would fit an I-phone 11 and he interrupted me before I had time to finish my question and said, "We don't have that. It's too old and out of date. Happy Holidays." before going back to what he was doing. While I knew it was a long shot that we could get said case, I believe we could have been treated more kindly and that overall demeanors of the employees and the store could have been better and more professional. As a customer there for almost 20 years, this was very very disappointing and made my mother even consider switching service providers due to how everything went.

Holy Cow!!! If you want to be railroaded into the most expensive phone deal ever and for you to be…read more'in the dark' the whole way this brand is for you. I explained to the salesperson who "helped" me that I was a senior and wanted a low-cost plan for two phones I already owned. What I wound up with is a plan that cost me nearly $250 for just the first month!! This is how they treat seniors?? If you shake hands with these people here make sure you count your fingers after!! NEVER AGAIN--BUYER BEWARE. (T-Mobile had a plan at $55/month for two phones plus tax.)

Apple Store - computers - Updated May 2026

Loading...
Loading...
Loading...