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    Apple Eton

    3.1 (115 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

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    Lindsay M.

    My husband broke his screen...front and back...while we were on a weekend vacation. He needed to get it fixed haha! We were welcomed and quoted about 90 minutes. It is great to have tons of shops to go around to while waiting in this location. It was a little longer than quoted but the phone looked great after being fixed.

    Frankie H.

    This was my first time at an Apple Store and it was pretty overwhelming. We stopped by on a Monday around 7pm and it was extremely overcrowded. I prefer to shop without having an employee following my every move, but it was somewhat difficult to find someone to check us out. The checkout process itself was quick and easy and the employee who helped us was extremely nice. They had a lot to choose from and we found the perfect iPad!

    Neal E.

    I needed some cables for some work stuff I was doing on the road - seems I left some of my cables behind at home. I ordered online - then saved my pass to Apple Wallet - and came in and picked up my order with little fuss or wait. As busy as the store was - good service! #AppleStore

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    1 year ago

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    1 year ago

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    3 months ago

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    7 months ago

    Immediate help. Fixed my problem and instructed me how to fix if it happens again. They are great there!

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    9 months ago

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    1 year ago

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    3 years ago

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    3 years ago

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    2 years ago

    After 15 minutes with 3 different people, I was told they could not confirm they had a replacement battery due to "security " reasons. What?

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    2 years ago

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    3 years ago

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    9 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    4 years ago

    Friendly and knowledgeable staff. Lots of parking. Hand sanitizer available at the front door.

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    5 years ago

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    8 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - Apple Eton

    Review Highlights - Apple Eton

    Let's just say I made a purchase of the iPhone 16 pro max.

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    Spectrum - Interior

    Spectrum

    1.8(18 reviews)
    0.6 mi

    Spectrum Store centrally located on Chagrin Blvd in Beachwood. It's a convenient stop while you're…read morerunning errands in the area (plenty of retail stores nearby) or dining in the area. It's also in very close proximity to the highway. I found myself at this store after deciding to discontinue my relationship with Spectrum after 8 years (!). I stopped in to drop off my Internet equipment. AMBIANCE: Sizeable store with limited phone inventory in the center of the store, lounge area, and checkout. I was surprised to see that the lounge area even has a big screen TV with sports. The decor is very simple and the store looks too large for what's inside. SERVICE: While I had my fair share of negative interactions with Spectrum, this was probably the most pleasant. Transactional but cordial. I quickly presented my equipment, it was verified, my ID was checked, and I was quickly on my way. PARKING: Shared plaza parking lot. Plenty of parking available. I won't be returning to this store since I'm no longer Spectrum customer. I would recommend this store to anyone who is. The service is quick and pretty nice.

    We saw several employees when I opened the door for my sister, then I went to park the car. Three…read morestars (or less) for lack of greeting and not coming up to my disabled sister who has difficulty walking. She has been a customer for years. When she got to the desk Nate asked for her a chair, and was very patience checking on her account and answering her questions. Ask for Nate.

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    Spectrum - Interior

    Interior

    Spectrum
    Spectrum

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    T-Mobile

    T-Mobile

    3.4(5 reviews)
    4.2 mi
    $$$
    Virtual estimates
    Shipping

    T-Mobile store in South Euclid is corporately managed store, not an authorized retailer. In theory,…read morethis means that you can complete various transactions and receive better support. In practice, the experience is lacking. PHONE INTERACTIONS: Prior to coming to this store, I did not have a great time becoming T-Mobile customer. On average, I spent around 3 hours on the phone setting up service and completing other transactions either corporate. During the process, I called this store in South Euclid about purchasing a new phone. They were very dismissive and sent me to corporate. After the setup was complete, corporate sent me back to the store to mail back my phone (trade-in) for added convenience. I wish that I chose another location or sent it via another service. STORE EXPERIENCE: I arrived at the store and immediately serviced which was great. The employee assisting me couldn't have been more disinterested in my transaction. He was heavily leaning on the counter, watching TV show episodes on his phone, and eyeing attractive customers during my transaction. During my interaction I had no idea what was going on and the status. There were no words exchanged and no opportunity to ask questions. I observed other staff very openly rolling their eyes at customers. It is in no way a good customer service. I found the experience to be strange. STORE: The store is centrally located in a plaza on Cedar Road in South Euclid. It is easily accessible from South Euclid, Cleveland Heights, and Beachwood. It's right down the street from the highway if you're traveling. The parking lot is spacious but hard to navigate. There are "no entry" signs to the main road (Cedar) and other parts of the parking lot. The plaza contains other big retailers and some restaurants in case you need to run a few errands. The store is clean and well stocked. I was surprised that even mostly sold out iPhone 17 cases were available at this location. Overall, this is not the store that I'll be returning to. While it's clean and centrally located, the service is very disappointing. I'll visit another store in the future and hope for better experience.

    Yesterday afternoon, I had a wonderful customer service excellence at Verizon Wireless in South…read moreEuclid (Cleveland). DJ was very helpful and the entire staff was welcoming and friendly. My needs were satisfied. DJ was the epitome of professionalism.

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    T-Mobile
    T-Mobile
    T-Mobile

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    Apple Eton - mobilephones - Updated May 2026

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