My experience at Sunrise Chevrolet from start to finish exceeded my expectations. Everyone inside…read morewas pleasant and polite. I was offered something to drink and shown to quiet areas to make phone calls. Naila Diaz, sales manager assisted me until the car keys was in my hands. There was never a point where I felt like I was being pushed into a sale for her benefit. Any complication that arouse was swiftly handled by other members of the company and brought to alignment very quickly. It felt like I was buying Rolls Royce. She was transparent with numbers and extremely patient in explaining the process to reassure I understood exactly what was going on in real time and what to expect in the coming days. Most importantly, I was guided to what would be the best decision for me, not for them. I'm writing this review after having my new car 12 days and I can safely say, I couldn't be happier with the decision I made.

Terrible. Cheaters. Ruined my credit score by hard inquiries-5- my score dropped 63 points in one…read moreday. They gave us one remote for the car said they would LOOK for the other one. Sold us a tire with a slow leak which we got fixed from a nail in the tire. Absolutely terrible. They won't help me correct my credit score. Don't return calls or texts. Don't but]y anything from them I would give them NO STARS

I sold my 2019 Infiniti QX30 back in January on TrueCar. I had the most pleasant experience with…read moreLouis, he made the sale easy and stress-free and we got the whole process done in about 30 minutes.

Go to Great Louis! Fair and easy deal. I traveled whole the…read moreway from the West Coast to NY. I didn't need my car anymore and found this friendly corporation online. It took less than an hour, all done!

I should have taken my car to a Honda Specialist shop. This dealership just keeps throwing new…read moreparts on my car, charging me thousands, and never fixing the root problem. I've taken my Honda Element in at least 5 times. They replaced rocker arm switch, then the VTec, and now they want to charge me $2000 for the command module. I investigated my problem and it looks like the problem may just be a bad wire connection.

Avoid dealership at all costs. They sold me a new car and it needs service after 2 months. They…read morecan't figure out the problem either.

Bad customer service I went in was checking out the cars didn't get any help from anyone for 20 min…read moreso I just left .

I am pleasantly greeted by the manager; Aaron after being directed from the car rental door around…read morethe building by a representative. Apond entering the sales department; which exudes an aura of calm, I was matched up with a concerned sales professional who was interested in what I was looking for in a new car. My specific need was a 3rd row that could accommodate my 3 grandson's. The SUV she thoughtfully suggested happened to be the one. Other features also stood out. I have this thing about lifting the hood to observe and listen to the engine running. Apond looking at the next vehicle with a 3rd row, before I entered the driver seat, Rose put the hood was up for my visual and hearing the motor run inspection. For me along with no pressure sales, I appreciated Rose's concern for me ;the client to be pleased with the process. A pleasant car buying experience was the result of me being blessed with Rose's expertise and genuine concern for providing the client with positive outcome in the sale. Great job!

Don't ever walk into this used car lot…read more I asked for the car fax the owner said sure come inside then he Only gave me the cover sheet so I said what about the rest of it that printed up and he screamed and yelled about how there is too much information now with the internet and business are shutting down because of it. So I asked what do you have to hide please let me see the rest of the information and he got all upset and told me to leave cause I ask too many questions. Obvious Sleazy, sneaky, no good classic scum that I hope shuts down soon. PLEASE STAY AWAY AT ALL COSTS!!!!

Just bought another cargo van from these wonderful people ...... bought one last year and now…read moreanother one to grow my business. They have lots of vans and cargo vans and their prices are lower than every other dealership. If you're looking for a reliable van or cargo van for your business make sure you visit HILLSIDEAUTO PLAZA THANK YOU DANNY.

Family owned business. It would have been a 5, but I gave it a 4 because of the price. I can…read moreconfirm what most people say: they will add these charges that didn't make sense. I negotiated to the best of my ability because I was very specific with the car I was looking for. At the end, I was pleased with the experience. Pro: - No hassle - went above and beyond. - Amir made sure I ordered the missing part he promised even after the sale. - Travis made sure I got all the paperwork I needed to do registration outside of NY. I was in and out of NJ DMV in less than 30 min because I had all the paperwork and they even coached me on what to do. - car was in good mechanical condition. Con: - price negotiations. Even after agreeing with the price, they kept tacking on small price increases. You need to know this before walking in and making a deal so can make sure they don't do it. - they need to hire a better detailer. They honestly suck. I would have done a better job. Also, this is a used car dealer. You need to know what you're buying and set reasonable expectations. If it doesn't meet your needs, just walk away.

My experience was awful. My appointment was for 7:pm. I traveled 3 hours from upstate and arrived…read moreon time only to be told that I could not test drive the car. I was told that they never do test drives that late. I was also told that the people answering the calls and arranging the appointments are not directly affiliated with the company and don't know what they're talking about. There was also a $6K increase between what was advertised on CARFAX and the actual price. Someone over the phone also tried to pressure me to begin the finance process before I even saw the car. I called the next day to file a complaint, but I'm sure if the person I spoke with was actually a manager based on what I was told about who is answering the phone.

I know some can be skeptical about dealers but when I tell you this was the most efficient and…read moreenjoyable experience I've had purchasing a car, best believe it was worth every second. The staff were super friendly and responsive, really attentive to the customer's needs. Everything down to the atmosphere was inviting and on point. A very special thanks to Yacine B, the most helpful sales rep I've ever had the pleasure of interacting with. Hillside Toyota is the standard of what a great car shopping experience should be.

BEWARE -- PLEASE READ BEFORE DOING BUSINESS WITH HILLSIDE TOYOTA…read more I went to Hillside Toyota about four days ago because I was interested in leasing an electric vehicle. We had already discussed the vehicle, and after the dealership closed I was told to go home and that they would contact me the following day. They did call me back and told me to come into the dealership. They would not discuss the monthly payment with me over the phone. I came in excited and prepared to lease the vehicle. Once I arrived, I sat down with Hasim, the finance advisor, and was told my lease payment would be approximately $1,070 per month. Because that payment seemed extremely high, I specifically asked to see the money factor and an itemized breakdown of the lease so I could understand exactly why the monthly payment was so high. They refused to show me the money factor and refused to provide me with the itemized bill I requested. That was a major red flag for me. Instead, Yasin, the sales associate, switched seats with Hasim and began explaining the numbers to me himself. That made me even more cautious because I was asking for the actual lease figures and documentation, not simply a verbal explanation. I was also told that certain numbers were based on what the bank approved. Consumers should understand that while the lender can determine credit approval and financing terms, the dealership still controls important parts of the transaction, including the negotiated selling price and dealership-added products or fees. The following day, Hasim contacted me about another vehicle, a Toyota Corolla. I was discussing a three-year lease with 15,000 miles per year, and the figures presented to me would have resulted in approximately $20,000 in lease payments. Considering the Corolla I was looking at was priced around the mid-$20,000 range, that seemed extremely expensive to me for a vehicle I would still have to return at the end of the lease unless I paid the additional buyout amount. The three employees I personally dealt with were Hasim, the finance advisor; Yasin, the sales associate; and Mike, the finance manager. Based on my experience, I strongly recommend that consumers be extremely cautious when dealing with them. My biggest concern was simple: I was being asked to consider a $1,070 monthly lease payment, but when I asked to see the money factor and an itemized bill showing how they arrived at that payment, they refused to show me that information. Before signing any lease, ask for everything in writing: the selling price, money factor, residual value, acquisition fee, taxes, dealer fees, amount due at signing, mileage allowance, and total of all payments. BEWARE. BE CAUTIOUS. DO YOUR OWN MATH. GET EVERYTHING IN WRITING. DO NOT SIGN ANYTHING UNTIL YOU UNDERSTAND EXACTLY WHERE EVERY DOLLAR IS GOING. This review is based on my personal experience and the figures and information that were presented to me at Hillside Toyota

listen i dont do reviews often but six stars deserves this one ! they were amazing throughout the…read morewhole process! shout out to greg and ryan ! they made everything so stress free ! told them what i wanted and they made it happen! definitely will be getting my next car from them after i enjoy this one !

i buy a bmw 330! The service that six stars give me was the best they treats like your family (Lisa…read moreand Lia and Ryan) and everyone help me so much I'm so happy purchasing my car in the six stars I give you millions stars they are the best alerteveryone go to the six stars to purchasing your car they they are the best the best

No nonsense used car dealership. The price you see is the price you pay, and the price is usually…read morethe lowest. They deal in volume. Lots of their cars seem to be in as is condition, and the prices reflect that. It's the right kind of place for a certain type of car buyer. You should know what you're looking for. But even if you don't, they'll honestly help you out. Great place to go "garage sale" hunting for a little treasure.

My experience with this dealership has been absolutely horrible. I purchased a vehicle that has had…read moreconstant mechanical problems and has spent more time at their shop being repaired than in my possession. Despite multiple repair attempts, including a recent transmission repair, the vehicle continues to break down. Instead of taking responsibility and properly resolving the situation, the dealership refused to give me a refund and offered me a ridiculous amount to take the car back. Their handling of this entire situation has been extremely disappointing. I have been left dealing with repeated breakdowns, unsuccessful repairs, and a dealership that has failed to provide a satisfactory resolution. I have filed formal complaints with the appropriate agencies. I would never purchase another vehicle from this dealership. Based on my experience, I strongly caution others to think twice before doing business with them.

very goog staff's, also treath you with respect and courtesy. i really recommend this business a…read more100% to all.

One of the worst customer relations I have seen. The Salesman was as clueless as they come. Every…read morelegit question posed to him seemed that he was not trained or given the information. One of the worst interactions was when asked to speak to the manager. The reply was "come back next week because he who was in the bathroom". The funny part he was walking around all the time, but when serious questions needed to be answered he became Casper the Ghost. A total joke and disrespect. Somehow dealers think that they can run that old game. News flash most people are well informed.