Just an update on Citi Quay's progress: they still suck, and ignore all of our requests (2 in the…read morelast 6 months concerning electrical and repair issues, quite reasonable I think to handle.) I know it's really hard to look busy in your office (I've seen it myself), but once it awhile it might be beneficial to actually do your job. Or try? Trying would certainly be ok too. At least our landlord is responsive. We'll see how responsive he is when we recommend that he fire his incompetent letting company. At this point I'm even willing to help do research for him to find another.

Basically what Kelly and everyone else seems to be saying .. http://www.allagents.co.uk/citi-quays/…read more Once they get your admin fees/etc.. they don't care what happens to you. We've been in our flat a month .. No mail key, No internet (because our address is listed as commerical), no furniture. It takes an average of about 4-5 emails to actually sort anything out, and that's still not a given. DO NOT USE .. No Matter How Nice the Flat is .. I REPEAT DO NOT USE.

So we came as tourists and stayed for 5 nights but I think this location is better for locals. The…read morearea is a bit sus around the apartments. The people at the front desk don't seem to be too welcoming to tourists and aren't down to explain a lot of information (it was our first time in London so we didn't know anything haha). Except syed (I hope I spelled it right) who was amazing. The DLR is really close and the bus stops that take you into London are right outside the apartments. WiFi was amazing. No AC but they give a fan, wasn't that bad honestly. The apartment was a really good size as well. We were expecting more of a hotel type of service where maids come and things are replenished. But it wasn't a big deal since we were only there a few nights. But I feel like if you're there for visiting London there are cheaper hotels a lot closer to the city of London than limehouse. Im giving it 4 stars because it's a great place to stay if you're a UK local, but not for tourism unless you're looking for just an apartment to stay in.

From the owner: Marlin Apartments specialises in providing high quality, 4* serviced accommodation that gives each…read moreand every guest more space, comfort and freedom compared to the equivalent standard hotel room. Stays from 1 night to 1 year and beyond.

Ok I rented this property thinking it would be great because the landlord seemed to be super nice…read moreand all the facilities looked great. I was wrong. 1. shit WIFI - couldn't even watch a movie unless would wait for about an hour for the shit to load. When told this to the landlord, he yelled at me and told me to get out if I was unhappy with the WIFI (that was week 1 of my tenancy). Note that I specifically asked this question during the visit and was assured WIFI WAS PERFECTLY FINE. 2. Showering - If you like taking baths after say 9 pm, prepare to wait for a minimum of 15min to a max of 2 hours if u want to get some hot water. Else you're stuck with freezing water in oh so warm London. 3. Intrusive staff - Staff would come knocking and sometimes I wouldn't go answer because I was still sleeping and STAFF WOULD USE THEIR OWN KEYS TO OPEN THE DOOR and not even apologise for intruding into your room and would be shocked when told to not enter the room when I was not at home or not answering. No respect for privacy 4. The landlord - unsupportive, rude, biased and unresponsive about anything that might inconvenience his business. Avoid, honestly.

They should go into the minus . So I've been living abroad…read moreand when I came back decided to look for a property with City Room amongst other ( I'm from London). My friends are letting agents and let's just say I and the council have dealt with rogue landlords before. These guys are the definition of rogue landlords. Their director has been in trouble for this before. Someone else mentioned this. If you look here you can see he has had multiple companies that are no more (meaning it is easier to lose your money) https://find-and-update.company-information.service.gov.uk/officers/HBjlx-mGSckzmEC-IykYHs8a7QQ/appointments The current company is the one you see operating now as City Rooms. I went to view some properties with them. One of them in Acton with 5 people living in it ( households) without I believe HMO licence and any fire safety. This again means that it is not legal. You can imagine after this what happens. I went to view another property with them again council. As you can see from their website most of their properties are council/ ex council. This leads me to believe that alot of them are being sublet without the councils knowledge. I have lived in properties where this has happened before and when the agent is busted everyone of course lost their deposits. Learn this if you are going to rent in London 1) This means that the 'contract' that you sign is just a piece of paper because the owner is either unaware that it is being sublet or is aware and will, along with the agent and their staff be prosecuted and fined by the council. 2) If the company is illegal again your contract is worthless but if they are prosecuted by the council for some reasons you can try to claim back all the rent you paid there. If you are reading this and live in one of the properties rented from them I would check with the council if your property is legal because otherwise you are paying rent to noone for nothing and I would get your deposit back asap. There are many reviews on here about City rooms keeping peoples deposits with bullshit reasons. I can vouch for this because I put a holding deposit down before I was more informed and they did a referencing check. It failed because of a CCJ. I was not aware they did a credit check as I have rented many times without this. The guy then emailed me saying 'I had changed my mind'. * Listed as a reason to not give back holding deposit. When I said everybody knows that's not true. He then said ' I had given false info' * Another reason listed to not give back holding deposit. Again this is not true. The truth is they take the money and run. Prices for renting in the capital are out of hand right now but the prices they post for their properties are exorbitant ( they then reduce them). They prey on people coming here and I believe they are also in the fake visa business. I am in the process of getting back my deposit. If you rent from them know that you are probably getting a ghost for your money ( even if it can be friendly) and your money will be a ghost . You will receive a fictitious contract and a fictitious tenency. Sidenote, I have witnessed these agents getting chased down by the law. This company is bogus.

My experience with City Rooms was appalling. I strongly advise you to avoid this company and book…read morewith someone else. Trusting City Rooms was one of the worst decisions I've ever made. The original listing promised a "fully equipped" kitchen with "nice and friendly" housemates in a five-bedroom house with two nice bathrooms in Wood Green. However, when I arrived, an existing tenant warned me that the other housemates were scary and one of them had been stealing from other people in the house, using drugs, making threats, and blasting music all night. The "equipped kitchen" was empty except for a few appliances (there weren't even forks or plates), and the dishwasher and washing machine were broken and smelled disgusting. One of the two bathrooms was actually a part of someone's private room, so everyone had to share a single shower. The doors of the house were also left unlocked and ajar at night. I decided to stay with a family friend for a few days because the situation seemed unsafe. While I was out of the house, I wrote an email to City Rooms expressing my concerns about a tenant who was possibly going to jail. Without consulting me, City Rooms forwarded the email (with my name attached) to the tenant, who got angry and tried to break into my bedroom, damaging the door in the process. He also threatened to "break [my] neck and throw [me] out the window" according to one of the tenants who I maintained contact with over WhatsApp. If I had been there, I would have been in serious danger. When I contacted City Rooms about the incident, they refused to admit that they put me in danger, but confirmed that they had forwarded the email. Initially, they offered to move me to another location, but after ignoring my messages for days, they admitted that there was nowhere available that met my criteria for price, cleanliness, and proximity to my office. I had to stay in a hotel, which was very expensive. After multiple calls with their director, Jorge Sanchez, he agreed to refund my deposit and all of the money I paid for my first month's rent except for 300 GBP. This was not a fair deal considering they made my home unsafe, but it was better than what they were legally required to offer me according to the fine print of the contract. After a few weeks of silence with no money coming through, Jorge informed me that he had changed his mind and would be keeping everything except for my deposit, which he was contractually required to return. He even refused to refund the deposit in full because of a peculiarity of the way I booked that had me transferring from one room to another after a the first few days. I could have taken them to court, but I didn't think it was worth the legal fees and effort. In my last conversation with Jorge before he permanently stopped communicating, he told me that the whole situation was of my own making and that I should really be taking responsibility for all of this. I eventually received my deposit (in part), but it was a terrible and stressful experience. City Rooms lied about the nature of the listing, stole my money, and endangered my life. Stay away from this company and warn anyone you know who's moving to London to avoid it like the plague. If I could rate this company 0 stars, I would.

Moved into the brand new Caspian Apartments at CQ London last month. So far:…read more 1. Hot water has gone out for over 24 hours multiple times 2. Shower was leaking - had to wait 5 days for a fix 3. Sink was leaking - had to wait over a week for a fix. 4. One of my showers in our 2 bedroom has only freezing and scalding water settings - no temperature control. Still waiting (and have been for over a week) for a fix. 5. CQ planned a group event (mainly so they could get happy pictures of the residents to use in their propaganda) and then put up a huge fence around the grassy area where the event should have been held - we met in a crappy parking lot instead! 6. Same fence being put up overnight without warning, I had to haul 7 extremely heavy IKEA boxes a whole block to get around the fence instead of the 50 ft it should have been to my front door. The owner's manual is the best - depending on how severe the "defect" is you are reporting (aka, no hot water, leaking sink), you may have to wait between 5 and 20 business days for a resolution! Are you freaking kidding me! Every day, someone new moving in has to write a sign and paste it to the front door asking their BT engineer to call them, since it takes over a week to set up the intercom to your apartment from the front gate (if you can even find the instructions for that, which are likely not included in your instruction manual)! I will say that the marketing suite and front desk at Iona tower next door have both been helpful with accepting packages and also with holding keys for us that they can use to let repair people in. Until A2Dominion (the builders) set up a policy here that actually treats the owners and tenants with a little bit more respect, I would definitely advise potential investors to look around elsewhere before putting their money into this mess.

It might sound anomalous given the straight-laced reputation of most estate agents, but Peach…read moreProperties is probably the quirkiest real estate agency in the neighbourhood, being housed in an ex-public toilet at the Shoreditch end of Bethnal Green Road. I rented my first Shoreditch flat through this relatively small but efficient and knowledgeable real estate agency and would definitely use Peach again. The staff have generally either lived in the area or do so at present and are particularly knowledgeable about Shoreditch's Victorian built Boundary Estate where many local residents rent one and two bed properties. All in all a charming little real estate agency that goes some way to dispelling the myth that all real estate agents are cowboys.

Finally, an honest estate agent who didn't laugh at my budget and try to coerce me in to spending…read moremore money on ugly apartments in Hackney. The two men that work at Peach are so helpful and a complete breath of fresh air, after dealing with local agencies such as Foxtons up in Old Street. It is a small, local estate agent that knows the surrounding areas extremely well. I would thoroughly recommend using them, or at least speaking to them before renting a property in the area, as they gave us a fair bit of useful information.