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    Appealing Care

    4.5 (2 reviews)

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    8 years ago

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    Massage Envy

    Massage Envy

    3.8(270 reviews)
    8.1 mi
    $$

    Alright, a year into my membership, I think it is time to write my review…read more Over the last 12 months, and a few prior to that without the membership, I have received nothing shy of amazing service. Whether it's for a facial, a micro dermabrasion, or a massage, I always leave thrilled with my visit and ready to come back. First let's talk facials: not only do they do an excellent job of caring for your skin, but the aestheticians here also recommend future care to your skin and will talk you through your home skin care routine to help make improvements not just on the table, but on your own time between sessions as well. In the last year I have noticed my skin (with every other month facials and the changes I've made to my home routine) is now more plump, more hydrated, and I almost never break out in acne. The people at my work tell me I come to work glowing everyday and I almost never wear makeup anymore! Now for the MASSAGES. I have had a number of massages from a few of the masseuses here, all great and do a good job of listening to what you need. I do need to take the time here however to shine the light on the best masseuseI have ever had. Hats off to Manny! Never before have I had a massage from someone who caters so much to my needs and keeps the entire experience enjoyable. He has magic hands, I swear by it. Being someone with a previous back surgery, it is hard to find someone who takes into consideration what that might mean for the client, and does a good job asking questions in order to become familiar and comfortable with the hardware in my back. So for that, I am extremely thankful. Second off, my shoulders. My shoulders have been a problem area since I was 12, I have never been able to get the knots out completely and they usually cause subsequent back and neck pain. Anytime I see Manny, I leave with new shoulders. I am loose, I have better mobility, and any pain I came in with is melted away-- I always cannot wait to come back. I cannot rave enough about him! The atmosphere is light-hearted and relaxing, like talking with an old friend-- but also being massaged! I will forever be his client. Furthermore, the front desk staff is always (and I mean ALWAYS) sweet, kind, helpful, and pleasant. You walk in and feel not just important, but almost like family... or maybe I'm just very sentimental. I love seeing their faces and their beautiful smiles! They've never failed to offer refreshments or the tranquility room before a session. Massage Envy- Central, thank you all and thanks for the excellent service!

    I'm extremely disappointed with my experience at this Massage Envy location. I recently transferred…read moreone of my membership credits to my pregnant sister, and I was only informed after the transfer that she could not use it because she is in her first trimester. This is something that should have been communicated before completing the transfer. When I asked for clarification, Melissa, the manager, was very rude and unprofessional. Instead of helping, she was dismissive and offered no solution. I also asked if I could speak with corporate, and she told me that the call would "always come back to her," implying that she is the only person in charge and there is no higher support, which was extremely concerning and unhelpful. Because of this experience, I decided I wanted to cancel my membership. However, I was told I'm locked into a one-year contract, even though the situation resulted from their lack of clear communication. I guess I'm stuck here for a year.

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    Appealing Care - skincare - Updated May 2026

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