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Appalachian Supply Co

3.0 (2 reviews)

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6 years ago

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The Home Depot

The Home Depot

3.1(21 reviews)
12.7 mi
•$$

Just moved to the area and have to say this is the best Home Depot I have ever been to. Excellent…read moreand very helpful staff. David A. has given me helpful tips several times and actually saved me some money on projects by explaining which tools were actually necessary for the job. Both Brians showed a genuine interest in assisting us and making sure we bought the correct DIY supplies. I love nothing more than above and beyond customer service, thanks!

Ordered a Masonite Door from Home Depot in May. It was a standard door. I was told that it would…read moretake 5 to 8 weeks for it to come in. After 6 weeks it did not come in. I was told that it would be 2 more weeks. They did not have the materials to make the door. 2 weeks go by don't have the glass to finish door. Call 2 weeks later, they say they have all the pieces and it will been in on next Masonite door truck. It did not come in. Called in last part of September, 3 months late, don't worry door is finished. Will be in next week. Called again, door is on truck, but due to HURRICANE IAN, it will be in next week. Called this week, no one knows where door is. Called Masonite yesterday, they did not know where door was and promised to call me back. They did not, called again today and they said door was picked up today and would be here next week. I had to tell my builder at least five times to change his schedule. I have asked to talk to the manager of the Blue Ridge HD at least three times. I finally got to talk to Anita, the customer service specialist today, and she said Sorry, I can't (want) do anything about it. You have to wait until the door comes in. CAUTION, Don't deal with HD. If you are truly a "DOER" go to Lowe's or your local building supply store where your business means something! IF you have to pay for something before you get it Beware!

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The Home Depot
The Home Depot
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Appalachian Supply Co - hardware - Updated May 2026

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