Can I give this place five hundred shining stars?! For starters they sell clothes, furniture, and…read morehardware/garden supplies. I found this by complete blessing. I was in ellijay looking for a couch and heard Ace had some great ones! Who woulda thought?! Well I moseyed on in and was greeted by Phillip who was an absolute doll! He was so patient and kind while I sat on every single couch! He helped me measure and price them AND he hand delivered it a few days later! He is exceptional! I will absolutely be returning simply because Phillip was that great! He made shopping smooth and enjoyable. I highly recommend!

They had just what I needed and plenty more!! I was impressed at the organization of the store.read more

Not a typical Lowe's that I'm used to seeing down in south Florida! Found it unique while visiting…read morethe area that this Lowe's sells clothing! That was a first for me and found it interesting. Overall, basic set up as other Lowe's that I've been to as it's always clean and organized. Sought assistance for an interior door handle and the associate was very helpful and knowledgeable as he was able to answer my questions and even help me locate the product I need! They always have a variety to choose from with different price points to accommodate any budget one may have.

Zero accountability, zero customer care -- Lowe's Ellijay is a masterclass in corporate apathy…read more Our microwave died just ahead of Thanksgiving, so we did what most people do -- we went to Lowe's in Ellijay, selected a microwave that was the correct size, paid in full, and scheduled delivery and installation for the following week. Everything was confirmed. Timing mattered, and Lowe's assured us this would not be an issue. On the day of installation, instead of a delivery, we received a call from someone named Nette in "corporate." She informed us -- casually -- that Lowe's did not have our microwave, had no idea when or if we would receive it, and could offer absolutely no solution. She read from a script, provided no answers, and showed zero ownership of the problem. We escalated to a supervisor, Tori, who was somehow worse. Completely indifferent. No urgency. No concern that Lowe's had taken our money for an appliance they could not deliver and could not even locate. At that point, we were essentially being held hostage -- we had paid for a microwave that Lowe's could not provide, with no timeline and no accountability. From there, the experience only deteriorated: * No meaningful help * No proactive communication * No callbacks * No willingness to resolve the issue It took nearly a month of frustration, repeated calls, and wasted time just to get Lowe's to cancel the order -- for an item they never delivered and apparently never had. This experience exposed a deeply broken corporate culture: one of apathy, deflection, and complete disregard for the customer once payment has been collected. No one cared. No one owned the mistake. No one tried to fix it. I will go to great lengths to avoid Lowe's in the future -- not just this store, but the company as a whole. This wasn't a supply issue. It was a people and culture issue, and it deserves attention at the highest corporate level. If you value your time, your money, or basic customer service, think very carefully before doing business with Lowe's.

Store well located in business district with nice parking and adjacent coffee shops with proper…read moresnacks with fresh coffee. Staff is friendly and helpful when needed.

I was very impressed by the friendly help I received from Travis yesterday. He not only helped me…read morefind the right plywood for the job, but he also helped me load them into my pickup.

We always go to the Ace Hardware in n Blue Ridge when we're vacationing there. Friendly staff ready…read moreto assist the customers. Love browsing through the handmade furniture!! Highly recommend visiting this store.

Purchased a BBQ grill online including assembly. It was Friday. The online order showed I could…read morepick it up Monday. I called and asked if they could possibly assemble it Saturday. They said they would do their best to get that done. I received an email around 3 that it was ready to pick up. (I live outside their delivery area). The important take away for this story is: 1. I called the store and actually got to speak with a person. 2. They said they would do their best to get it assembled on Saturday even though the assembly team wouldn't be in until Monday. 3. They were courteous and went above and beyond to provide excellent customer service. ACE Hardware in Blue Ridge will get all my business in the future.

Every nut and bolt on the planet. Got sent here from Home Depot. They said Glazes will have it.read more

I love this store and the people. They have a great selection of tools, hardware, and always very…read morehelpful. Nothing like a big box hardware, they care. If you need one screw all you have to purchase is one screw, not six. You will love this store.

I wanted to support locally and went in to purchase a Looftlighter here rather than ordering…read moreonline. After catching up with Angie and Chester, I found it and was happy to pay $79.99 (marked on the shelf and with a tag on it)...went to check out and was told it was $99.99...someone I'd never seen in the 20 years shopping here (Eric the Red days). I pointed out the tag and all the girl had to say was "Sorry, inflation." Her attitude more than anything else prompted this review. I'll pay more and support local, but not for the attitude. FWIW - I ordered it online before leaving the parking lot for $69.99...no attitude either.

I needed so many unrelated things on my multiple visits one day (apparently I have the memory of a…read moregold fish) including keys copied for a hydro-seeding machine, I'm sure it felt like I was just messing with them to find something they didn't have. But the folks there came through like champs along with a friendly smile. I would definitely recommend visiting them anytime.

I have been to this Hardware store three times already since living in Cleveland, GA. This will be…read moremy go to place from now on. First it is locally owned, not a big box, so I love to support local anytime I can. Every time I have walked in there I have been greeted by at least two associates and when I tell them what I need they take me right to the aisle and show me the item. Outstanding Customer Service that is for sure. The price maybe a little higher than Wal Mart, but I am guaranteed to be able to find what I am looking for. The nearest Home Depot is some 30 miles away so this will be the place I shop when I need things. Store is always very clean when I have come into the store. They also have a Lumber yard attached I have not been in need of any lumber as of yet but I have a few projects coming up I will probably check them out on, especially if the pre-cut the lumber I need. Keep up the great work and thank you very much for your outstanding Customer Service.

Great place bought a bbq grill on my way to the lake house great selection great serviceread more

GARGANTUAN Ace Hardware! They have EVERYTHING! Furniture, home decor and more! SUPER friendly…read moreemployees! Highly recommend! We will be back!