For those of us native to SoCal, Ace is your small and standard hardware store, smaller than Lowe's and Home Depot and with not as many departments and options.
In Georgia, at least Ellijay and Blue Ridge, Ace is more versatile and has a sports clothing section, gun section and even furniture section. Recently my husband and I were on the hunt for living room furniture and being new to the area (and not knowing about Ace) I went on Google maps and typed in "furniture store." Up popped all the options and yes Ace was listed among the few.
We were in Old Town Ellijay and the map showed that the ace was just a stone throws away. So, off we went, this particular Ace is larger than any I've been to and has plenty of parking. Their furniture gallery has a nice selection of living room furniture and plenty of recliners to choose from if that's what you happen to be you're looking for. If pictures to decorate your walls are what you need, they have several painting to choose from, and some nice one I might add. As we browsed around, we were greeted by Phillip who was an absolute sweetheart.
We told him what he had in mind and he directed us to another area and pointed out two chairs that might interest us. Eventually we made our choice and bought the couches we were looking for.
Sounds like an ordinary shopping experience right? Well, it would have been had it not been for Phillip. We told Phillip that we would be leaving town the following day and really needed the furniture delivered the same day. We were highly skeptical that it could be done since it was almost 3pm and business in this neck of the wood close early.
Well, Phillip got to work and said he would have our furniture delivered within a few hours. We were so surprised that he and his delivery staff were willing to go out of their way and make a delivery on such short notice that we just couldn't pass up the opportunity and purchased our furniture right there and then. We told Phillip we would not be home to receive the furniture, which he said posed no problem.
Shortly thereafter, we got a call from Phillip letting us know that our furniture had been delivered and all was well.
This is what I call excellent customer service. Try getting your stuff delivered the same day in LA at no extra cost...yeah it's not going happen. I know that if ever I need other items offered at Ace, I will not hesitate to shop at this particular location. They have won my patronage. read more