Wonderful experience! Called as first time customer with frozen pipes. They came out same day and…read morethe tech was professional courteous and helpful. Detail oriented and he explained everything he found and was doing. Highly recommend.

I spent years working for my father in law, a sole proprietor plumber. He's retired and I'm not…read moreavailable to clear a clogged kitchen drain for my 90s year old parents in TR. So I use Yelp a lot (like 500+ reviews a lot) but always for restaurants. I tried finding a plumber as I wanted reliable, local and small business with great reviews and many star ratings. I also wanted honest and trustworthy as I was asking someone to go into my elderly parents house to do a home repair that I would normally complete for them. Guilt! The Yelp search distribution was a great service and Proficient responded quickly and gained my confidence with our phone call. My parents and their caregiver were comfortable with the employee and the cost was reasonable and met my expectations. Proficient Plumbing is now in my phone contacts for any future needs.

Make an appointment 10 days in advance to ensure morning service. I was told by office staff if…read morethere was an emergency, there could be a delay but that they would call to let me know. By 11: 20 am they had not arrived nor did I receive a phone call. I called and was told there had been an unexpected delay and they would be there eventually. Since I had an appointment I told them not to come but was assured they would be coming the following morning between 9 and 10 am. Devin showed up at 10:51am. He was well mannered, polite and seemed to know what he was doing - drained/cleaned/descaled tankless hot water heater and then inspected my "system." Gave me an itemized list of suggested repairs and was gone by 12:15pm. I purchased a service contact for my tankless for $119 annually so got my money's worth. Other repairs will have to wait.

Do not use this service unless you want to be ripped off. They replaced 4 valves in our toilet-…read moreparts alone less than $20 each and were there for maybe an hour and charged $880. Absolutely absurd pricing. Then they had the audacity to try to upsell on a whole house filter.

Worst experience I've ever had with a company before. Our brand new AC unit stopped working and a…read moretechnician came out and told us that we needed a new part. We were told that someone would call us back and it has been eight days and we have still not received a response. Every day we call for an update and they still have not been able to give us a straight answer as to if the part has been ordered or not. I would not recommend this company to my worst enemy

Nick was sent to my home to fix a water leak from a pipe in the basement. I found him to be…read morecourteous, friendly, diligent in his work, and attentive to detail. The office staff was also very friendly and professional. I would recommend Garon T Plumbing.

HVAC professional. Always sourcing reliable local refrigerant.Professional service and…read moreknowledgeable technicians. Good experience overall.

If I could give zero stars I would. I do not like giving bad reviews but please stay away. The way…read morethey installed my HVAC unit could have killed someone who walked underneath it because it was not installed properly. I gave them multiple chances to try and fix and they stopped communicating with me. I had someone else come out to check their work and it was all done wrong. I have never had an experience like this with a contractor who has truly made me this upset and angry. I am writing this to help prevent anyone else from making the same mistake I did.

Michael service was above 5 stars. He went above and beyond to fix our issue. He arrived within the…read morehr in the late afternoon. He arrived with a smile and with a sense of urgency. Reasonable price and super responsive. My family had a restoration business for 10yrs we dealt with so many plumbers and contractors and Michael professionalism and courtesy was tops from my extensive experience. I hope I never have to call him again but if I need him he is my go to plumber for a long time. Highly recommend him! Thanks Mike for allowing me to not smell bad all weekend. I can shower, shave and brush my teeth; thanks to you!

Appointment was quickly set. Showed up on time. I needed our…read morekitchen sink taken care of since it was backing up with dirty water. My husband and i snaked it and used drain supplies several times but nothing worked. Michael was pleasant. He used a powerful snake took parts apart and cleaned everything up. Works great now. I highly recommend him. Price was fair for all the time he spent.

My kitchen drain was completely clogged. just drains did an initial clearing attempt with an auger…read morethat was not successfu. They recommended the pressurised system which was a bit pricey but they were open to revising the cost. On agreement after cost reduction they came with this equipment and got the job done. The technicians were very helpful and ensured a tarp was laid so water would not damage the flooring. The drain is now working very well.

Tim was cheerful, efficient, clean and polite. Work was…read moredone as promised. He was honest and we appreciate the videos for the insurance. Pricing is high but that's from the company ... and it's plumbing.

Always had postive experience when calling them for service and one time had a water heater…read moreinstalled they are very professional and always cleaned up.

Dysfunctional website, impossible to contact by phone, 4 attempts. Had an appointment, called to…read moreconfirm. Was once on hold for over 20 minutes. How do I cancel my contract? They also called me on old landline phone, not correct number.

Super disappointed in this company. We scheduled a service call late yesterday and were given a…read morenumber of available times for them to arrive today. We chose 3-6 pm. Just after 5 today they called to reschedule to a week later!! When we purchased our unit through them we were promised 24/7 service. Well, they "don't offer that any more." What a huge disappointment. would go elsewhere for service but we're under warranty, so we're stuck

Setup my appointment for a tune-up on 5/15/2026 between 10-2pm. I called them at 1:55 to see the…read morestatus of the technician and they the lady said the tech is just finishing up and I am next. Someone called me at 2:52 and said that the technician will be at my place between 3-4pm. I called them at 4:19 and ask for the status and the lady said that the technician will be done soon and will go to my place next. Someone called me at 6:56 when my kids are eating dinner then getting ready to sleep telling me that a tech can be at my place in 20 mins (who knows if it is really 20 mins) and I declined. Called out of work for this appointment for nothing. A.J. Perri did not deliver what was requested.732-676-1609, do not call this number STAY AWAY FROM THIS COMPANY

Came quickly and took care of our issue with a lower quote and final price than other businesses…read morehad offered. Very kind and helpful too!

Andrei did an outstanding job with my heating maintenance, including a thorough blower cleaning and…read morefixing the door switch. From start to finish, he was extremely professional, knowledgeable, and respectful of my home. He took the time to explain what he was doing and made sure everything was running efficiently before leaving. The pricing was very fair and transparent, with no surprises. It's rare to find someone who combines quality workmanship, honesty, and great customer service--Andrei absolutely does. I highly recommend him for any HVAC maintenance or repairs. Go to provider. Thank you Andrei!

We returned from a vacation to find our heating system had stopped working while we were away…read more Temperature in the house was at 43 degrees. I called Rostron and was advised a technician would be there between 9 and 10 that morning. But, at 8:10 Evan called and said he would there in 10 minutes. He arrived and proceeded to diagnose the problem with our older system. He spent some time working all aspects of the unit and discovered the problem was in the part of the system removing water from the humidifier. He was able to flush it and get us heat in a short amount of time. We were veery pleased with Evan's professionalism and dedication to correcting our problem. He made us very happy about our choice of Rostron Home Services.

Needed a repair of an old boiler whose pilot light was out - and they refused to attempt fix or…read morere-light it. Tried to upsell me on a new system after the technician barely spent 10 minutes looking at it Found an alternative HVAC who was happy to do a quick fix - to keep it going until we replaced the system in the spring. They want to sell you new products - not really interested in repair