Tim was cheerful, efficient, clean and polite. Work was…read moredone as promised. He was honest and we appreciate the videos for the insurance. Pricing is high but that's from the company ... and it's plumbing.

I would not personally recommend using JUST DRAINS Plumbing…read more The positive side is the Work seems to be fine and the plumbers that worked in the job were excellent But the presentation and the financial payment explanations we are at the least unsettling for me. After the initial agreement was signed,, there were zero response to my many inquiries to the main office, this situation lasted for a long end extended time. The written invoices and work descriptions later, much later submitted to me we're extremely unprofessional and poor quality To date, the company has hired a professional administrator in this area But for myself, I cannot offer a positive recommendation. I remain extremely unsatisfied and unsettled towards my experience with this company To repeat the work seems satisfactory, no issues have resulted to date, but that past experience was lengthy and bit devastating

After I had to have a kitchen drain snacked several times it was suggested to have our sewer scoped…read morewith a camera which revealed cracks in the pipe. Kim recommended the replacement of our sewer line which was done professionally and In only about half a day. I'm glad we replaced our line before we had a backup. I would highly recommend using them. They're price was reasonable too. Thanks Kim and team!

I was assigned this company through a Rheem water heater warranty. When the tech arrived, he…read morenoticed flooding in my crawl space in addition to the water heater issue. He was very nice and shut off the water to the home. Take a bunch of pictures of the crawl space and told me.I would be cold later with an estimate for the broken pipes. I didn't hear anything , so I called the office later on and was told by the woman who answered the phone to call my insurance company and make sure that I had water line coverage and if I did not to make sure to add it , but not tell them that I had any problems. And she said to get the maximum. I didn't hear back from Her that day. I could not call the insurance company.Because it was president day. The next morning , I called and left them a message , and it was not returned. Tuesday afternoon , I called back , and the owner answered. I asked when the part is arriving for the water heater. She told me that I had to get the pipes fix first I told her they were fixed. She did not believe me. Which is irrelevant?Because once they left my house , they should have ordered the parts for the water heater. She seemed a little mad that she didn't get the whole job. At that point I called Rheem. I told them what happened and they expedited the part out to me. I also asked for a different service provider. Unfortunately , they connected me with the same company. I called friday morning when I received the part to see when they can come and install it. I was told not until at least monday. I have been without hot water for over a week. When I expressed that this was a concern , she became quite nasty , told me how I was stupid and laughed. So I got off the phone with her and called Rheem back told them the situation and they told me I can hire a licensed plumber and they would either pay the invoice or pay me back. It was done by this this afternoon. I cannot tell you the quality of their work. The young man who came to my home was very nice and very helpful. My issue is with the woman in the office. Very rude. Very unprofessional. And it was obvious when she told me to get the maximum coverage that she was going to overcharge. And the most interesting part of this interaction is that , after this , I put a review for the company , stating exactly what I wrote here. I get a phone call from the same woman, but not from an office line.She has a very distinct voice. And she says , are we supposed to be installing a water to heater for you without mentioning a company name or anything else. I guess she thought I would say yes and tell her who I was using. But obviously I recognized her voice and the job was already done and I wouldn't do business with her at this point.So I said no thank you. How response was well , i'm going to do to you what you did to us. To me , that sounds like a direct threat. And that is why I am purposely posting this review on Yelp.In addition to on their company page. Beware. And if you comb through all the reviews , you'll see the same issues over and over. Nasty and i'm professional and overcharge , or mentioned over and over

Wonderful experience! Called as first time customer with frozen pipes. They came out same day and…read morethe tech was professional courteous and helpful. Detail oriented and he explained everything he found and was doing. Highly recommend.

I spent years working for my father in law, a sole proprietor plumber. He's retired and I'm not…read moreavailable to clear a clogged kitchen drain for my 90s year old parents in TR. So I use Yelp a lot (like 500+ reviews a lot) but always for restaurants. I tried finding a plumber as I wanted reliable, local and small business with great reviews and many star ratings. I also wanted honest and trustworthy as I was asking someone to go into my elderly parents house to do a home repair that I would normally complete for them. Guilt! The Yelp search distribution was a great service and Proficient responded quickly and gained my confidence with our phone call. My parents and their caregiver were comfortable with the employee and the cost was reasonable and met my expectations. Proficient Plumbing is now in my phone contacts for any future needs.

Called in a panic and TJ was reassuring and came to me within a half hour. He's local too which is…read moregreat. I appreciate the quick and good service. Will definitely use you in the future!

Worked out very well. Good, honest plumber. Worked around our schedule and got here when we agreed…read moreThank you!

Left a mound of gravel on the side of my driveway, FYI, the water line was replaced on my neighbors…read moreproperty. I've left 5 messages with no call back , had to report them to the township to have it removed!

had Roto Rooter Middlesex County out for emergency service on Sunday 9.21 due to overflow from an…read moreupstairs unit washer into my father's downstairs unit. 2 gentleman came. The first employee came, said he seems to have mold growth inside one of the walls and asked for copy of homeowner's policy and described the process for mold assessment and remediation. The technician arrived and snaked the line, removing some sediment. both told us that another tech would come the following day to camera the line to assess underlying problem and offer additional services based on what was found. Dad paid $640 for the work which included camera investigation. Mon 9.22-- no one called or came. Tues 9.23 I called and a camera tech came with a supervisor. Supervisor Joe informed me that he was not aware that a "mini cam" was needed and they do not have any since the 2 they use are our for repairs and it could be months before they are able to come back for this. I immediately messaged the water restoration specialist that informed us about the mold-- no response. i immediately called the office and after being transferred several times was sent to a manager's vm and i left message. also no response. I contacted another company, came out with a camera and found the blockage was further down the line ( roto rooter had not cleared it) and cleaned/flushed it. another $800 So basically roto rooter came in, told us about mold, how to proceed with diagnosis of problem, took Dad's money and then could not deliver the agreed upon service. My 85 yo father had eye surgery a few days ago, is visually and hearing impaired and generally weak. Sleep well roto rooter Middlesex.

The service that I needed was to repair a burst pipe in my two story home. Not only did Johnny…read moreJetting employees show a sense of urgency, but they were able to repair the damage quickly. I highly recommend the integrity of this company as well as the cheerful demeanor of the employees. Great value. I hope that I will not have to use this service again. However, if the event once again presents itself, I know who to call.

From the owner: Satisfaction Guaranteed!!…read more Sewer cleaning Service Includes: Sewer cleaning, inspection, Report of findings and video inspection. Other Services: - Hydro jetting - Sewer repair/ replacement and rehabilitation. - Camra Sewer inspection.

Best company ever easy to do business with came right away to address my service issue! Greg and…read morehis team were super efficient and a great value we were super pleased and the end result was more than we could have hoped for. Super speedy service with hours after we put in a call and request. Wonderful company all around

These guys have come through for us more than a few times. Replaced and explained the reasons why…read morewe had a failure on our previous tankless system. Serviced it every year and came out when there was a problem that was caused by something out of their control. Give them a call, be patient, they are worth the wait. Thanks again guys!

Amazing! Friendly, fast and affordable!! Total game changer that they have actual appointment times…read moreand not a window. Shower cartridge was replaced in approximately 15 minutes! Very pleased and will definitely be using them again!!

Geno D just left. He fixed my wife's bathtub in 30 mins and cleaned up! 2 other plumbers wanted…read morethousand$ to break thru the wall. $200 later, my wife is smiling. Honest and professional, don't trust anyone else!!