I just recently applied to this apartment complex and the front staff.... AMAZING!!!!!! Heather and…read moreTamie are who I spoke to and the energy and excitement they have about everything is so refreshing! Sweetest ladies ever and extremely helpful! 10 out of 10 experience and now I am even more excited about moving in!

This place is an absolute nightmare and I would not recommend it to anyone. From the moment I moved…read morein, it was one issue after another. Management is completely unresponsive unless it benefits them, and when you actually need help, you're ignored or given the runaround. They will gladly take your money, but don't expect them to uphold their end of the lease. Maintenance requests either go unanswered or take forever to be addressed, and when they finally do show up, the problems are barely fixed, if at all. The communication is terrible, and no one seems to know what they're doing. What's worse is how they treat their residents. There's zero accountability, no professionalism, and absolutely no respect. I felt completely taken advantage of and misled the entire time I was there. Save yourself the stress, time, and money. Look elsewhere. Living here was one of the worst decisions I've made.

The best place to live in Ooltewah/Collegedale. The amenities are astounding everything you would…read moreneed is available at Integra! 2 pools, check! 2 gyms, check! Dog parks, check! Playgrounds, carwash, business centers, everything you need to live comfortably! Add to that the fact that the office staff does everything in their power to make your life the most comfortable, and that the maintenance staff work around the clock to fix your apartment no matter what time and what issue, and you have a recipe for a happy and healthy living that is incomparable to anywhere else in these two towns!

We enjoy living at Integra Preserves. It is a safe neighborhood for our 3 children. We love the…read moreevents that they host. It is great to not have to do yard work or repair of fix any household issues (even though I enjoy home projects). It is a great atmosphere with pools, fitness rooms, and great clubhouses for all of us to enjoy. The price is a little high but if you look at all you get through out the year it is worth it. Isaac 130

Pros are the Maintenance staff. Not the management of but the folks that fix everything and pretty…read moremuch do everything in the complex. They are fantastic. The cons are the ROACHES, MOLD, and some of office staff are hard to work with. MAKE SURE YOU GET TO SEE YOUR APARTMENT well before you move in. The roaches were awful until they sprayed a couple times. The mold seems like they just painted over the problem...

Wow! What terrible people to work with. We moved my 80 mother in until her new home was ready. She…read moredoes not use email and went into the office to find out when her lease was up. The young girl gave her the date. She did not state that it needed to be in written form and did not inquire further. As a result they are charging an 80 women on a fixed income over $ 2000 because she did not give notice in writing. The units are not great to begin with and the manager Gabriel never takes or returns calls. Do not move here unless you are looking for a headache and an empty wallet!

Beautiful apartment complex with upgraded amenities around the pool. Apartments are nice but wished…read morecarpet was either upgraded or replaced with wood floors. Needed a first floor apartment and one wasn't available but leasing agent was sweet and recommended another complex, who had a first floor apartment for us to check out. Honestly the leasing agent was a huge selling point with her friendliness and welcoming spirit! Wish it worked out cuz the other complex's amenities were not as nice as this one.

Have been living here for a few months now and we absolutely love it. Great community wonderful…read morestaff. They always take care of the landscaping, top floor balcony and view of the pool makes life, fun and relaxing.

I've been at The Crest for over a year. It is by far the apartment experience I've had. I've lived…read morein multiple states and the customer service and positive residential atmosphere is top notch. The units are nice quality. The amenities are all welcoming and easy to use. The management team, Laura and Narissa, are devoted to ensuring your comforts are met to impeccable standards.

I have only been here for almost a month, and all I have to say is this is how an apartment complex…read moreshould be ran. We moved from Florida out of an apartment, when our lease was up we agreed that we did not want another apartment due to the price we were paying and feeling like we were getting nothing in return, the complex was not ran very well, not much to do. When we toured this complex we knew the instant we walked into the leasing office that this place was the place for us! Lots to do! From the dog park, dog spa, swimming pool, and cool hangout spots! I don't think I could ever get tired of living here! The women working in the leasing office are absolutely amazing, very upbeat and easy to talk to, as well as always having a smile on their face! I recommend this apartment to anyone looking for one, despite the price, it is just so worth it!

Rent has increased as much as $300 year over year. The community manager thinks that she runs the…read moregestapo and will use your neighbor's ring camera to spy on you and threaten you like you're in an episode of Black Mirror. They run contests constantly begging for good reviews so you can't trust the 5 star ratings. Outrageous fees.

From the moment I moved in, there were fleas in the carpet from the previous tenant! I had bite…read moremarks and welts all over my legs. The staff claimed their cleaning service worked on the unit prior to me moving in, but clearly not! It took an entire week of people coming in and out of my unit to try and clean the mess up. One of those individuals was let inside my unit while I was sleeping! I was woken up by him pounding on my bedroom door! I vacuumed the carpet numerous times and got a bunch of hair, fur, dirt, dust, etc. every single time, as if I hadn't just vacuumed it minutes before! In addition to the fleas, there were spider webs hanging from the light fixtures and ceiling. The lint trap of the dryer was also dirty. And two neighbors in particular had their big dogs out on the balcony constantly barking at everything and everyone. Super annoying! Do not recommend!

Stocked ponds to fish from, beautiful landscaping , and an awesome pool! Really close to I-75 and…read morethe mall.

I haven't had any issues here. Actually is a very nice community. Been here for almost 7 years…read more This new parking thing is out of hand though. There's a No Back In Policy. So now how we park our cars is being policed. That's a lot. That's the only thing I hate about it.

On time. Friendly. Professional. Accomplished what was requested. I feel it was a little pricy, but…read morewhen factoring in the time I saved by not going to the dump, and not having to load the debris my self, it was acceptable. We've used their services before and we'll use them again in the future.

Great service ! Dumpster was what was promised. Delivery person was great at placing where needed…read moreThank you! Were prompt with drop off and pickup. Will use again.