I have had two broken hips since September 2023 and have received excellent attention and care both…read moretimes. My husband also used them after having his knee replaced for the second time. They are knowledgeable, thorough, and caring with all their patients. Truly an outstanding office and we recommend them highly. A great office to get physical therapy. If I need any further help down the road I will only go to Movement for Life! Try them, you won't be disappointed!!

I have been extremely pleased with everything at this office. Office staff are friendly, PT are…read moreknowledgeable and I am feeling so much better. Recovering from meniscus surgery

Have used MM twice for different issues. They are amazing. They helped in so many ways. Always…read moreprofessional , very kind and helpful. I wing go anywhere else.

The staff was very nice, and scheduling was convenient. Unfortunately, after six weeks of Physical…read moretherapy I didn't have any improvement or relief from my hip pain.

The therapists here are excellent. I have had therapy multiple times. They have helped me and are…read morewonderful. I had a billing issue and the owner resolved it.

Tom and Averie are excellent. Very professional, caring staff. Thorough appointments, with great…read moreresults.

Needed some serious therapy after a bad carpal tunnel surgery, including split incision. Cindy…read morelistened carefully and annotated my concerns and goals. Worked with me to gain flexibility and strength. Note one of few offices that accepts Medicare payment in full.

Amazing help. Well equipped with well trained and caring Physical Therapists. Even have Aquatic…read moreTherapy. Environment is cheerful and clean. Really amazing place.

I had a pinched nerve and vertebrae in my neck. So my GP sent me to this fine establishment that…read morehas been here in GV for over 20 years! John Olsen and his attentive staff take very good care of you on each and every visit. I was scheduled for 8 visits but was cured in 3 visits. Just cannot say enough about my experience, healing in a short time!

They have no customer service will not work with Seniors for convenience not friendly or helpful at…read moreall

I have been going to the Douglas clinic for several years. I mostly go for lab work. I have gone…read morethere when I was sick. The staff are always friendly, I am always attended to promptly. When sick I have received needed prescriptions that have been effective. Lab results are generally posted the day I go in. The clinic is a great asset to the community.

Been my primary place since I was little. Always took care of me and whenever I needed an…read moreappointment they were ready to help!

They are awesome. In the response to getting me in for treatment quickly. Good and helpful office…read morestaff and the therapy staff are great.

I believed all the great reviews - my experience was 180 degrees different. Waited weeks to be…read moreseen - was seen on a Friday and the visit was fine - nothing that I could not have looked up online myself but I wanted to give it the benefit of the doubt and try it. Visit was on a Friday morning - Monday afternoon I get a text message demanding payment. I am to call the office or stop in person- I am confused because they are in network with my insurance - so I go online and they have not billed my insurance yet. This was all verified with them up front BEFORE I made the appointment. I call and try to politely inquire about what I presume was a text sent in error and I get talked down to like I am daft and do not understand how insurance works. I stated that I would be happy to IMMEDIATELY pay them as soon as the EOB from the insurance is posted. This was unacceptable and the negative tone continued so I requested that they cancel all my future appointments. They then called me to try to 'help' me. No thank you - when people show you who they are, believe them. I have engaged with three different medical providers over the last few months in this area - when my insurance issued the EOB, they notified me and sent a payment link and I paid immediately. I understand that you need to get paid - I have no issue with that at all but this was handled so unprofessionally that I do not trust your care. Thankful there are other providers to choose from and I will be letting my doctor know to not send her patients here. EDITED TO ADD: Your response reinforces that I do not want to have care at your office. I have NEVER had anyone refuse to bill my insurance and ask that I pay first. I plan to let the insurance company know of your process. Also, I spoke to two people today - gentle suggestion to not presume that people are stupid when they call in. Yes, I was told that I would have to pay what was not covered by my insurance - I understand that and as soon as you get around to billing the visit and the insurance company generates an EOB, I will pay you immediately. Instead of apologizing to an upset patient who is now not getting care, you are instead here defending your practices. If you never bill what insurance does not cover, why are you billing me BEFORE you bill my insurance? That would violate my provider contract with BCBS - perhaps the ones for PT practices are different?