We wanted 2 custom projects for our home- to build a glass awning over our patio and to get outdoor…read morecustom gates built that would serve several functional requirements, as well as match the aesthetics and design of the new hardscape/landscape we were planning for the front, side and back yards in our home in Mercer Island. To find the right company to work with, we spent a good amount of time doing our research. First online, and then after shortlisting a few companies to talk with, we picked NGroupArt to work with. We had spent quite some time speaking with both Mike (project manager) as well as Elnur (architect and designer) to help them understand what we are looking for. Both Mike and Elnur worked very closely with us through the entire design process, which took quite a few iterations both because our design thought process evolved (as we were simultaneously converging on our landscape design, and the gate needed to match), as well as because our requirements and the dimensions of the driveway and the curbside (we are on a curved cul-de-sac) were tricky to make work and there were lots of design decisions that needed to be made. Elnur and Mike were absolutely amazing to work with. Rarely have we worked with a team that is so detail oriented, while being very thoughtful in their suggestions and patient through the entire process. And when the results came in! WOW! It was exactly what we had envisioned...only better! Below are some pictures that tell the story better! We have been recommending Mike and Elnur to all our friends who need gates, railings, or for that matter awnings also (see our other review for NGroupArt for the gorgeous awning they custom designed and engineered for our home).

Mike and the team were great to work with. Great communication, clarity of process, and a top…read morequality product. They handled 6 exterior stair railings for us and one interior at our home in Montlake, Seattle neighborhood. The product options offered a wide variety of styles and gave us what we needed to match the style of home. Highly recommend!

Akiva left us with a remarkable bathroom remodel!!! We could…read morenot be happier with his communication or quality of work.

Scheduled an appointment weeks ago with BB Builders, I have had several texts from them and had…read morerearranged my schedule for the estimate. The morning of the estimate schedule they sent me a text, not a call nor any other positive method of contact that this job is out of their service area. Something that should have been identified on the initial call or soon after, not the morning of. Unfortunately I leave Sunday so finding a professional to do the job will have to wait. If this is an indication of their level of service and professionalism I absolutely would not recommend.

We made a very poor decision to engage Masterdecks for our project. Their price came in at…read moreapproximately 70% higher than our budget. We paid up front for the drawings with the opportunity to modify the plans to our needs. We decided to go with another builder and discovered that the septic field was missed in the drawings. Therefore, the deck needs to be redrawn. We canceled Masterdecks but never received a refund for the unused amount Of funds we paid up front. We have called twice and never received a return call. Very bad experience and we do not recommend them for any project.

We needed our old wood front deck replaced. We chose Masterdeck and it was a great experience…read more Quality build completed on schedule. The deck and railing are really absolutely AWESOME!!! The colors and material are great! Ryan was our over-all coordinator and great at keeping us informed on our project, including scheduling, invoices and required changes. He was always our first point of contact for questions and very quick to respond. He was a really helpful person to work with. Mario was our field manager. He handled pre- and post-construction walk-throughs, including working with us on installation details and where all the materials would be staged. He was very clear on directions for us and for the deck builder. He was fabulous! Brett constructed our deck and stair railing. Because this was a small project, Masterdeck used a trusted partner, who was Brett for our project. We were so lucky! He's truly a master craftsman. His attention to detail and construction was fabulous! So many finishing touches that really make this deck perfect (example: finished corners so there no deck ends showing). Never any chaos, no rework and he answered all our questions. We really appreciated him and his skills so much. Having Brett do the work gave us confidence that we now have a high quality and beautiful deck that we can enjoy for years. He made this whole experience for us far less stressful. It was such a great experience watching this deck be created. He was truly a gem!!!

This company did a great job for me with an iron handrail I needed for my deck stairs. I was…read moredesigned with care and installed perfectly. They were very easy to work with and come in on time and on budget. I highly recommend their work.

What a great company to do business with!! Recently had…read moreseveral railings added to our property and we are so very happy with the results. Everything from the detailed estimate to the finished work was top notch. Highly recommend if you are in need of iron works.

I was have trouble with designing a modern looking cable railing in my house. After contacting…read moreinline design and their design team magic appeared. They created exactly what my intent was for the space and supported me throughout the whole process. I am so thankful to have reached out to them

Bought a railing from Inline some time ago. Al the pieces were very well constructed and upon my…read morereach to their support they event sent a drill bit and other parts. Highly recommended.

I had a really good experience getting indoor and outdoor railings with AC Custom Metal Work…read more From start to finish the team was very quick and responsive. They answered all my questions, and came back with a reasonable quote and very quick lead time for production. Railings were installed with care and great attention to detail. The end product was high quality and exactly what I was hoping for! Highly recommended and a pleasure doing business with.

My wife and I could not be happier with the construction quality and design of a custom metal…read morerailing we just had installed on a stepped sidewalk approaching our home's entrance. My expectations were exceeded, as this railing a definitely a notch above any of the typical iron railings seen on most properties. Moreover, Brandon was very receptive my design preferences and easy to work with. I highly recommend AC Custom Metal Work.

We worked with Luke for over a year to plan and execute our dream backyard. The project wasn't…read moresmall to start with, and we added scope as we went. His team built a covered 16x20 deck, two patios, added new fencing, did lots of ground prep and drainage work, installed pet friendly walkways and artificial turf, and helped beautify our plants/trees. Luke handled all of the planning and signoff with the architect and city on the deck design. He helped make sure the design would actually look really good when built, and when issues emerged with the city's requirements for the permit, he worked diligently to get it all resolved. Luke also went boulder, paver, and plant shopping with us. He made sure what we picked would actually work, and once we picked something out, he made it happen. Luke handled so many of the planning and logistical details for us, was super communicative throughout the process, and gave us lots of ideas to address challenges we were facing in our original space. He was a great listener and continually adjusted the plan to make sure the design fit our aesthetic and functional goals. His team also took such great care of our space. Such thoughtful design and attention to custom details. When we were on the fence about decisions, he'd help show us what either looked like, so we'd feel good about the decision. Now we have a dream backyard that we love to hang out in.

Had them out to resurface my original construction deck & bring it up to current codes. Luke came…read moreout for an initial estimate (which he usually does on Mondays and Tuesdays when the crew is off) and gave me some ideas to chew on. I wanted to do a modern look like one of the decks on his website, but the city's permitting process was somewhat elongated, in part, due to the access being all remote during COVID. Communication throughout was excellent. Samantha checked in every other week while the permitting process dragged on. Some of the city's unique requirements were untenable (and odd given the same design is permitted in surrounding areas), so Luke suggested a more conventional railing. I was able to redo the HOA approval pretty quickly thanks to materials supplied. The work itself spanned two weeks. As it's early season, with short daylight, the crew came out around 11am, staged their workspace, and finished up around 3pm, cleaning everything up after each day. Luke was mentoring some of the younger folks, ensuring they learnt and did solid work. In the end, the city's inspection was anticlimactic. Very pleased with the results.

Absolutely perfect service and high quality components and craftsmanship! The ENTIRE process was…read moreimpeccable. Cary, Steven and Quinn helped me figure out what I needed, got materials ordered, and clearly communicated the How and When of the project, always ensuring I knew when/where everything was. When it came to demolition, Hunter and Codey did it in record time and except for missing my railings, there was no evidence they'd even been here, they took such great care. Yet they also did it in what I thought to be record time. The very next day, as was scheduled, Dennis, Codey and Chris showed up right on time. And despite the two decks being large in size and painfully awkward to get to, they knocked it out of the park! They had a system down that let them run through the entire installation in less than a day, which I seriously thought impossible. Like I started the review with, the ENTIRE process was actually entirely positive and it took all of the stress out of this major investment. My place looks tons better, and a neighbor even almost cried when I showed it to her, not believing it. THANKS!

We worked primarily with Steve and Dennis at Rescom on a major railing project for our front patio…read more The project was big and complicated with very few straight lines or level places. Steve came out and bid the project and did initial measurements where he walked me through the entire process and all the challenges we might face. He also provided great feedback about tweaks we could make from our initial idea to make things even better. After he left the site, Rescom set us up with an online portal where we could easily track all progress, make payments, and talk directly to Steve about the project. It was the best all-in-one experience I've had during our entire home renovation this year. Steve continued to be great, helpful, and responsive as we waited for the next steps in the project. When it finally came time for the installation, we had Dennis on site as our one man miracle worker. I couldn't believe how efficient and effective he was as a one man installer. He asked all the right questions out of the gate to make sure his work cutting and adjusting the railings didn't impact our day or that of our neighbors. When I had questions or concerns, he always went the extra mile to make us feel comfortable and secure in the plan. Now that everything is done and in place, I couldn't be happier! I would use them again without a doubt, and I hope you'll be lucky enough to get on their schedule too!