I told them the condo was very clean already and that I would want only one hour. I told them that…read morethe oven woulde need a little cleaning. She told me I have to do the self cleaning oven first myself. I do not have a self cleaning oven. She said if means they have to spend time scrubbing my oven, then it would probably cost more. I said, WHAT? She acted like I needed to clean it myself. So I cancelled my cleaning appointment. Who ever heard of a company that made you clean your oven before they arrive??? I told them this does not make sense. When i cleaned it myself later, it only took ME 10 minutes....

I use to work for this company for a good 6 months. Could have been a better job, my husband us to…read morework for the boss to but she was really something with him, always yelling at him, and I didn't like that. He has never worked for a cleaning company so he was still getting use to everything the older women were just so always full of drama. There was only 2 girls i like from that job that i thought were chill.

I would not recommend them. They did not do all the cleaning they were supposed to do. I…read morespecifically listed all the things I wanted cleaned and reiterated many times that we were moving and wanted a full house cleaning. I'm very disappointed in the level of service I received. They did not clean any of the walls like how I specified. I have kids so I understand that not all things on the walls would come off, but they didn't even attempt to clean it at all. See attached images and video of me cleaning my walls after snapping a photo of how they left it.Very disappointed! In response to their response: Yes, while it is true that we were not ready on the date we had initially agreed on, it was at their suggestion to come back the next day. Even then, all we had in the home was 1 queen mattress, and two tables which we used to stack boxes and items on. We also moved everything away from the walls for them to clean. I don't know why they insisted on mentioning this because when they came back the next day, everything was out and ready for them and this doesn't negate the fact that they did a horrible job. I also let them know the that the carpet was being cleaned the next day and they still suggested coming back that day anyway...they were also an hour late. In addition to that, they tried to leave before finishing. My husband came home and saw the condition they were trying to leave the home in. He had to pull out the oven for them to clean and pointed out all the things that still needed to be cleaned. They tried to tell him that I did not tell them to clean the walls. They then only cleaned the spots that he pointed out while leaving the rest of the home as is. As seen in my video, if an attempt to clean the wall was made, you'd see that there would have been no damage to the paint on the walls, but they didn't even make an effort. I'm still finding areas that they left untouched including the blinds. Prior to this, they came and saw the home so they knew the condition of the home. I reiterated what I wanted done after they saw the home and they still agreed to it. I'd like to see some accountability from them instead of excuses. Update again with new photos and videos! The ruined the oven and see additional photos of things I found uncleaned

Showed up on time equipped with everything they needed for the job. Worked fast. Did a good job…read more Will hire again.

The two ladies came on time and got to work promptly. They were super patient with my executive…read moredysfunction due to how messy my house was. Usually I'm decently clean. I've only ever paid for a cleaning when I moved out of my apartment, so that was an empty apartment, with a different cleaning service. I didn't know how it worked when I had an actual mess going on inside, but they were super understanding about explaining the process. I was impressed by how quickly they cleaned, and they did it well. Thank you Cleaning Grace for always providing quick and quality services.(:

Fast and I am completely satisfied with their performance. Job well done…read more Price as quoted no surprises

This company has brought relief and calm back into our home. The thoroughness and attention to…read moredetail is top notch. They even get under the couches, beds, AND RUGS. The fresh citrus scents travel across the house the moment they begin. Not enough stars in the world to award them. I feel joy and comfort being in my home again. THANK YOU, ALBERTTI

I've used Albertti Cleaning since the pandemic. They are amazing reliable, trustworthy detail…read moreoriented. Don't even search any further for a cleaning business book your appointment with Albertti Cleaning you'll be 100% satisfied they go over and beyond to make the cleaning amazing

Great job! I had two…read morehardworking ladies come to clean my home. My son's bathroom was atrocious, and they got it back to pristine condition. They brought all of their own cleaning supplies, which made my life easier. I didn't have to worry about running out of anything. I look forward to regular housecleaning from Marianna's crew. Thank you for the great service!

Updated my review because Marianna reached out out to apologize. I understand mistakes happen. The…read moreladies did do fantastic work

First time ever hiring someone to clean my home. Eugene and Natalie did a great job!…read more At first I was a little hesitant but Eugene was very patient and very accommodating with my requested needs. We did a phone screening earlier this week and finalized the details. They arrived and did a walk through with me and once again finalized the deep cleaning service details and stated it would take 3 hours. They finished the job on time, I believe a little earlier than the 3 hours estimated, and it looked amazing. Definitely recommend their service, very professional, detail oriented and the price was worth it! Thanks again Eugene and Natalie!

Two young ladies came out yesterday for about four hours and my house has never looked better…read more They got years of dust and junk from underneath furniture and they dusted 10 bookshelves full of antiques and knickknacks. Cleaned the kitchen better than it's been in years, including the microwave and the oven. And they did it all with smiles and pleasant personalities. I'm having them back every other week for regular cleaning because I'm so impressed.

This rating to directed at the admin/ customer support person who communicates on behalf of the…read morecompany/ owners. I've decided to no longer use their services due to the delay in cleaners arriving and lack of communication on updates. I waited for over 3 hours past their estimated arrival window for my last cleaning (April 6th). When I mentioned being late to pick up my kids due to late start time, I was left with zero apology and to simply leave my home when the cleaners are in my home. While some people may be comfortable doing this, I am not. They send different cleaning teams each time and I prefer to be present when anyone is working in my home.

They did an absolutely amazing job! This bathroom had been disgusting for years, and now it looks…read morecompletely clean, fresh, and actually livable again. I'm honestly so impressed with the transformation. They paid attention to every detail and went above and beyond my expectations. I really appreciate their hard work, professionalism, and dedication. Their pricing is very reasonable for the quality of service you get, and their communication throughout the process was clear and reliable. They made everything easy and stress-free. I would highly recommend them to anyone looking for a deep, thorough clean. I will definitely be coming back to them for future cleanings!

It took me a while to write this because I genuinely hoped the company would make things right, but…read moreunfortunately they never did. I hired this cleaning company for my EMPTY rental property, which was already mostly clean. The job mainly involved wiping things down, cleaning two bathrooms, and handling a few additional tasks. I also told them ahead of time that I might add a few items to the list while the cleaner was there, and they assured me that was fine since the cleaner was paid hourly. For context, they charge $56 per hour, which is already a very high rate. After paying nearly $500 total, I expected a thorough and professional job. The cleaner did an okay job in some areas, and because I didn't want to micromanage her, I mostly left her alone to work. I also specifically told her that two bathrooms were being remodeled and did not need to be cleaned. Later, however, she reportedly told the company that she had cleaned one of those bathrooms anyway, which was simply not true. After she finished, we locked up the property and returned a few days later to paint and prepare it for move-in. That's when I started noticing multiple things that had not been cleaned at all. For example, I asked for the closet doors and shelves to be wiped down, and they clearly were not. Considering she spent 8 hours there, I honestly began wondering what was completed during that time. Wiping down empty closet doors and shelves takes very little time. At that point I was overwhelmed trying to finish painting and get the property move-in ready, so although I wanted to document everything immediately, I simply didn't have the time to stop and take photos of every issue as I found it. My aunt also noticed heavy dirt still left in the toilets, despite the extensive amount paid for cleaning services. Once the new tenants moved in, I contacted the company to explain the situation. Their response was essentially that too much time had passed and that their cleaner claimed I had approved the work. I requested either a partial refund or for another cleaner to come fix the issues. They asked me to send photos and said they would send someone out, so I did -- and then I never heard back. About a week later, after my tenants sent me additional photos showing more things that had been missed, I reached out again. I explained that if they would not offer a partial refund or resolve the issue, I would leave an honest review about my experience. Instead of addressing the concerns professionally, I was told that "the cleaner said everything was cleaned" and that the fact I mentioned leaving a review "said a lot" about me. That response was extremely frustrating. I'm simply sharing what happened. I don't lie, and I'm not trying to get free money from anyone. I paid for a professional cleaning service and did not receive the level of service I paid for. When I later sent additional photos from my tenants, the company focused only on one picture involving the washing machine, stating they do not clean washing machines, while completely ignoring the other issues shown in the photos. So I'm sharing my experience to let others know what happened. Maybe others have had better experiences, but mine was disappointing from start to finish. If you choose to hire this company, I strongly recommend thoroughly checking the work before the cleaner leaves and taking photos immediately, because in my experience the cleaner was not honest about what was completed. To make matters worse, this situation also made me look dishonest in front of my new tenants after I had assured them the property had been professionally cleaned. I'll be posting photos so others can judge the quality of the work for themselves. Mind you these are only the ones we took or the tenants sent. There was much more that we didn't document.

My mother hired Belleza's home services to do a deep clean of my home while my husband and our four…read morekids were away for the Thanksgiving holiday due to it being impossible to have cleaned any other time having 4 kids and a Great Dane, either my husband or myself are always home with our children. My mother had requested the deep clean to include the refrigerator being cleaned as well as the cabinet faces to be cleaned. She had also asked them to please not clean 2 of the upstairs bedrooms that would have the doors shut as well as notes on them that said "do not clean". When we came home after the cleaning we found that the 2 bedrooms that we asked not to have cleaned were cleaned and none of the items we asked to have cleaned were. The refrigerator was not cleaned as requested nor were the cabinet faces cleaned or even wiped down. In addition the floors looked like they were quickly gone over and still had spots on them that were completely missed that I was able to clean off with the wipe of a wet napkin. The framing around the sliding glass door was still completely dirty as well. This is not the kind of work you expect when you hire someone to do a deep clean. I have had deep cleans at other homes we have owned so I know what should have been done and this is no where near what I would consider a deep or even quality cleaning. It seemed that the cleaners spent all of the time they were here cleaning the two bedrooms we specifically told them not to clean and that had a large note stating "DO NOT CLEAN". My mom reached out to the company after discovering the poor quality of work, we didn't get a response for days due to the Holiday weekend and when we finally did get a response it was let me reach out to the cleaners. The next response was that they may have felt like they were afraid to take the paint off the cabinets so that's probably why they didn't clean them. Clearly and excuse.. First of all the house isn't even 10 years old so no the paint wouldn't come off, and secondly they weren't even lightly wiped down. They didn't offer any kind of a refund even though the work we requested to have done and paid to have done wasn't done. Their resolution was to offer to come back and try again. First of all, why would we want to have you come back to try and do it again when you couldn't do it right the first time. Secondly, it is almost impossible for us to get all of our 4 kids (all 6 and under which means several naps throughout the day) and Great Dane out of the house for 7+ hours for them to do a sub par cleaning job. I do not recommend you waste your money on hiring this company and suggest you go somewhere more professional that cares about the quality of their work if you need a deep cleaning. This company may be good for your weekly quick clean but certainly not a deep cleaning of any kind.