Después de 2 años volví a regresar a Roselle Motors está vez a comprarle un caro a mi hijo y como…read moresiempre Mike y su equipo siempre brindan una excelente experiencia de principio a fin. Desde que llegué al concesionario me atendieron con profesionalismo, paciencia y total transparencia. El equipo fue muy amable y resolvió todas mis dudas sin presionarme en ningún momento. Me explicaron claramente las opciones de financiamiento y trabajaron para conseguirme la mejor oferta posible. El proceso fue rápido, organizado y sin sorpresas. Salí manejando mi vehículo el mismo día, completamente satisfecho con mi compra. Se nota cuando un negocio realmente se preocupa por sus clientes y por brindar un servicio de calidad. Definitivamente los recomiendo al 100% y sin duda volvería a comprar aquí en el futuro. ¡Muchas gracias por hacer que esta experiencia fuera tan fácil y agradable!

We called regarding a vehicle and "Miguel" told us it was still available, but he was not going to…read morebe there to ask for "Juni" he would be expecting us. We get there, after driving an hour and of course the vehicle was sold Saturday and they didn't have time to update their inventory. It's all a scam to get people to their dealer to rip them off.

I purchased a 2017 Kia Soul from this location 11/09/18. My prior car wasn't going to last much…read morelonger, so after having to have the front brakes serviced & getting a long list of other repairs that I "should really address" I started researching what my next car was going to be. My sales coordinator was Rose, she was a joy to work with, as were Tim & Tim, the 2 gentlemen who assisted with the financing. All 3 of them are very personable, customer oriented & know their stuff. All my questions were answered to my satisfaction, everything was thoroughly explained. The monthly payment was a little more than I wanted to pay, but for what I got, it's well worth it. I loved the fact that I didn't need to haggle to get a great price, the price you see on the website is the price that you pay, but keep in mind that's before all taxes, fees, & any extras that you want are added on. For the test drive, I took the car to my mechanic, who checked the car out thoroughly, the car passed with flying colors, with a couple of minor issues that were addressed before I drove off the lot. I can honestly say that in all my years of buying cars, this was the easiest, most pleasant car buying experience that I've ever had. I highly recommend Hertz Schaumburg.

There are pluses and minuses. By far the best car buying experience we have had. Super simple…read moreprocess, very fair prices and super nice staff. However as we were told by our sales rep they only have 1 guy who does the finances. This causes a huge backup if there is literally anyone else there trying to buy a car. We were there from 9:30am to 2:30pm. While buying a car is a process, it's not a 5 hour process. Esp since there is no haggling involved and we had the car we wanted picked out. By the time we were able to sign our contract we were already in a huge hurry So we had to rush the most important part of the whole thing. We carved out 3 hours, were fine with 4, then started to get annoyed and anxious at 5 We also noticed an interior light wasn't working during our test drive. The sales rep mentioned they would have someone swap it out but by the time we left it was still out. Either they forgot, or somehow in 5 hours had no time to swap out an interior lightbulb. They did end up changing it a few days later though We would defiantly go back and recommend to friends. Just make sure to bring lunch haha

I bought a Mercedes Sprinter Van from this lot. Eric, the sales rep told…read moreMe the car had been send to Mercedes Dealer for an inspection to make sure nothing was wrong. This was a lie. The car has $18,000 worth of repairs that need to be done. I was scammed big time. Do NOT trust them. In addition, after I paid for the car...it took them two weeks to ship it to me as I was an out of town buyer. They took full advantage of this by not taking pictures of the ceiling of the vehicle.

This is another great review for Mike over at A Car Lot, Inc in Roselle, IL. I live in New…read moreHampshire, and purchased a Mercedes Sprinter online, site unseen. When it was shipped to me, there were a couple problems with it. When I explained to Mike that I was not happy with the one I received, he was very understanding. He had another one that was a better fit for me, and offered to ship it out to me for no additional charge! The new one arrived, and was perfect for my needs. Mike is very patient, he's a good communicator, and took the time to solve the problem for me. He does not come across like a car salesman. I would give this company an A+ for customer service. If you are like me, and looking to buy a Sprinter from across the country, site unseen, I would highly recommend giving Mike a call. I certainly will when I'm purchasing my next Sprinter.

Let's start by NOT letting an actual kid try to sell me a car. The boy who was assisting me was in…read morehigh school. (Not an assumption, he told us). Second- know where the cars are located. It was a very hot day and I have a chronic illness. Walking around helping them look for a car is ridiculous. Lastly, the car we drove 40+ minutes to see didn't have a working air conditioner. Beautiful car and all I can think about is getting out of it ASAP. What if we were considering that car in the winter? We would've be stuck with a car that needed is a/c repaired. No thanks. Side note- none of the cars we looked at were clean. Some had trash and debris in them. Others had a unpleasant odor. But if these things don't bother you, know that their prices are very reasonable

The salesman was a young kid, really nice, there was no problems with him…read more The dealership is very unorganized. There's just cars everywhere and nobody knows where any specific car is. A lot of their cars are in rough condition but after walking around for a while, we found a clean one we wanted to buy. It was after hours so not all banks were still open. We were told buy the manager, the other banks open in the morning and we can get better rates. He said "I've been doing this a long time so I know we'll get better rates tomorrow". The next morning they called and said sorry a co-signer is needed or a larger down payment...I said thats not what you said last night after running my nephews credit AND their website in capital letters reads, "NO CREDIT, BAD CREDIT, COLLECTIONS, MATRICULA, CASH PAYING JOBS, PREVIOUS BANKRUPTCY, REPOSSESSION, FIRST TIME BUYERS? NO PROBLEM!" So the manager is full of crap and doesn't know what he's talking about and also their website is false advertising. It isn't true. My nephew has good credit. It came back in the 700's but now they say he needs more credit and a larger down payment. That is NOT what they told at any point and that is NOT what their website reads. They're full of shit. Not a good dealership at all.

If I could leave no stars I would my year make & Modle is…read morefor sale in Elgin for over 7,000. & I was offered 900, the F&I guy is a crook who said his name was Heffa so he is the boss 2 thumbs down for the boss. I came in Thursday evening let him run my vin said to the salesman I need to get to a dinner with friends & if he could send me numbers tomorrow. I was asked to come in for pictures of my car before they would give me numbers. By the way asking so much less than my same car is for sale on cars.com the gave me a price of 900 & wouldn't pull the car up I was looking at to make sure all the warnings lights were off until they showed me the low ball I was offered. The poor salesman winced before saying it! So F&I guy is a crook & DONT know if this was Brian B who wants repeat business. Maybe because I'm a single woman or maybe because I'm from out of state they wanted to fraud me not sure but DONT BUY FROM THIS DEALERSHIP Follow up F&I guy called me still no name & I gave him an ear full of unbusiness like conduct that I received! I pretty much told him give me a fair deal or don't call me back. I bet I don't hear from him.

DO NOT BUY FROM THIS PLACE!!!! They are crooks!!! They take your money with all these promises…read morethat the vehicle has been gone over and is in good working condition and then when it's not you can't reach anyone!

JB rocks with honesty and a skill set not found anywhere else in the auto body repair biz. We…read moredropped off our sad 2016 Honda van and 8 hours later he delivered a beautifully finished front end bumper repair at 1/4 the price of any other body shop. More impressive than his skills is his friendly manner and complete transparency in the work he's going to do for you. Get your dinged up car over to JB today! You'll be writing a review just like this one!

JB did an absolutely amazing job fixing and painting a large dent on my car. My car has a white…read morepearl finish, which is notoriously hard to match, but JB pulled it off flawlessly--the repair is seamless, and you'd never know there was any damage. What truly sets him apart is not just the quality of his work but how reasonable his pricing is. On top of that, he turned everything around in just 24 hours. He was a total lifesaver and I couldn't be happier with the results. Highly recommend!

I'm not sure how this place has any 5 star reviews. I told the salesman I would be driving an hour…read moreand a half and provided him with an ETA. 1. The car was still not there, claimed it was at the other "dealership" 2. The car was literally on E, so I was only able to drive it up and down the street before we had to go back so someone else can put gas in it. 3. The panoramic sunroof did not work 4. The passenger side seat did not move (it's a coupe, so people would only be able to get in behind the drivers side door. 5. They put new tires on the car but since the car was lowered they were rubbing. Of course none of this was told to me before I left. And to top it all off the car wasn't even clean. Just know all of the cars sit outside so the pictures are way better online than when you get there. I would 100% recommend avoiding this place.

I totally recommend this dealership! Got my car from them…read moreabout 2 weeks ago, absolutely loved their quality of cars selection and quick and easy service! They got me in and out within 1hr and I went home with the car I wanted! this week when I needed a small part change service they helped me as well! I totally recommend Exclusive Auto Haus for anyone who is looking to get a used car for affordable price! Thank you Hamza and Rabeel!