I just purchased a new but loaner Audi A-3 Premium Plus from Audi Little Rock…read more The salesperson Daniel took great care of me. I test drove several vehicles before I could make a decision and Daniel was very patient and accommodating. I highly recommend Daniel. The GM Jeremy was very nice also. Everyone at Audi Little Rock made the process easy and enjoyable. I will probably purchase my next vehicle from Audi Little Rock.

Parker Audi and their team saved me from about $6,000 in repairs due to their awesome associate,…read moreMichael Hughes, and his commendable persistence and communication with my warranty company. For context, after purchasing a used Audi from Carvana, I brought the vehicle to the Parker Audi facility to be inspected and fix a defect (cracked headlight, resulting in full headlamp replacement) undisclosed by Carvana. Although I was told upon the car's delivery the defect would be covered, neither Carvana nor the warranty company would take responsibility for the fix when I spoke to them, claiming it was a cosmetic concern. Long story short, following around a week of acquiring parts and discussion with the warranty company (on Michael's part), mechanics were able to finalize fixes, with all the repairs, including a new OEM headlamp, covered by my warranty company. Thank you so much Michael for going through all the trouble for a first-time customer, and thanks to the whole Parker Audi team for making my experience (as well as my ride) as smooth as possible!

I have purchased many new vehicles over the years, including domestic, Japanese, and german luxury…read morebrands. I did a lot of research on what to buy, and tried a dealer in another state (horrible experience) but I was very impressed with Parker Lexus, and with my salesperson Tony A. the entire process was easy and this was the best purchase experience i have ever had. I STRONGLY recommend Parker Lexus and Tony was simply amazing. (note: 2026 Rx350h and very happy with the vehicle)

Parker Lexus, a somewhat generic dealership that on the surface, seems pretty average. However, if…read moreyou dig a little deeper you might be running your chances. When it comes to a purchase, test drive, or even a conversation they are more than standard and seem pretty fair. However, you run insane risks and they don't help you.

I had the engine light come on in my 2005 dodge ram truck and took it to Velte to check it out. He…read morehooked it up to his machine and found that the crankshaft sensor was going out. He charged me less than $80 for everything. The Dodge dealership told me they would charge me $100 just to look at it. Wouldn't take my truck anywhere else. The best!

I had ordered 4 new tires over the phone the day before and contacting my credit card company of…read morethe amount since it was a high purchase with the quote given to me on the phone, and I had asked the total price with taxes included, balancing, mounting, and was given a certain quote. I had told the person on the phone that I would be sending my credit card with my husband to pay, but NOT ONCE did they tell me there was an extra 3% surcharge if paid with a credit card; they mounted the tires, put them on my car, and when done than they decide to tell my husband of the 3% surcharge that was like $18.00 more added on if he swiped my card, but what was he supposed to do just drive off, that's theft or have them remove my tires?? My husband had went inside and even repeated the quote back to them before the tires were mounted, and NOT ONCE was anything said about a surcharge or asked how he would be paying for them. They didn't even have a sign placed in a visible location that stated the surcharge; it was located on a bulletin board as you entered the garage area where customers aren't allowed. Now how is that even legal? I called back up there after my husband informed me of the situation once he was back home. I tried to explain to them that I WAS NOT informed about the surge charge beforehand and I wasn't expecting to pay that extra $18.00, I got met with them NOT caring and rudeness to the point I told them I'll NEVER do business with them again! Now, if they had informed me that they charged the surcharge on Credit cards I could have made a choice if I wanted to finish the transaction on the phone, but they took that from me by forcing my husband's hand to have to swipe my card after the service because he didn't have the cash to give or a check to write and that is just Bad business ethics and just plain wrong!! ERR!

Our office van had a flat in our parking lot and we were unable to properly jack it up to put on…read morethe spare. Even if we could, we would still have to drive somewhere else to have someone fix it on their schedule. On Call quickly sent a repair truck and they were able to jack up the van, remove the tire, repair it and put it back on in a matter of minutes right there in our parking lot. Very convenient.