They lady working the front register was unhelpful. I had the old part with the part number on it…read more I needed a new one. All she did was say "I don't know what that is" over and over again. She didn't even try to look up the part number. I told her the name of the part, the make and model of the vehicle it came out of and her response was "I don't know what that is". How is she working at an auto parts store if she can't look up an auto part. She then told me it wasn't in the computer. I looked it up on their website once I got back in my car. This is why amazon is going to replace O'reilly. **** employees!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This is the best independently owned auto parts store in the dallas-fort Worth area. I've been…read morecoming to Midway auto parts for over 25 years the people that own it are super great and super nice very helpful very knowledgeable will go that extra mile for you without even being asked to. I highly recommend Midway auto parts to anyone who is in need of auto parts or auto part advice. If they can't find the part for you or tell you where to go it doesn't exist. So come on by Midway auto parts the next time you need auto parts and you will be very satisfied here.

Andrew Zavala is awesome, sweet and personable - he helped me with no problem! He is truly heaven…read moresent for this location! Go to this location and ask for Andrew!! Highly recommended!! He's knowledgeable and professional! Thank you Auto Zone for having this manager! He needs a raise also!

Great service, I went there to have my Battery charged (again), and the cashier Timeka stated to…read moreme, that I still could have it replaced as I still had warranty left......Only a month left on it. She replaced to old battery, gave me a new one, and now I am as happy as can be. This lady was the epitome of professionalism and provided me with Great Customer service. If you need something, go to this one in Lancaster. Thank you so much!!!

The first and last time here!!! Needed a part that was interchangeable over 6 years of same…read morevehicle. They have an online search on their website, I had already searched and found they had 8. I wanted a certain color and they had it and all the same exact price. I called to verify, yes they did have it and also the guy said the exact price. So I drive the hour through traffic to get to them, counter guy asks what I was looking for, told him, gave the stock number and he said a higher price.......whoa, wait a min. I argued that I saw online and called, now that I am here and might not be covered in filth wearing clean clothes the price went up????? Then tries to tell me that glass was extra, when online it stated complete. And you can't remove the glass with out power to actually open it. He took me out to the yard to inspect. I said ok, but only at the online and quoted price. They did remove, moved it and put in my vehicle. I will give them that. While I was waiting inside for the guy I guess to go look for 10 min, another guy comes in saying he called about a window for an LR2. The parts guy said 80.00, the customer said no, I called and you all said 60.00, I did not drive all this way to get ripped off. No idea how that worked out. Will stick to pick n pull next time!!!!! Cheaper and you can pick out what is needed instead of it being like a jail with a warden limiting your activities!

Fast, reliable, and very helpful!! I called and asked if they had a taillight for my 2018 Altima…read moreand they said they did but would only pull it if I was there in person (sounds fair to me). I should up and let them know I'm here for the taillight it takes a while because they're really busy at that time but they got the light to me pretty fast. They had what I needed in stock and I went home with the part that same day. Awesome service!

Amazing parts and clean area I went to talk with Issac and Albert they works with the clients on…read moreand

Very quick on taking off the parts and gave me a really good price on a part I couldn't find…read moreanywhere

As you may expect, junkyards are not notorious for customer service or help finding parts but this…read moreone is good. Negotiating for a part can be a bit more challenging here vs. other salvage yards. Clemente is very helpful but does charge high prices for parts that can be purchased for half the cost at salvage yards on Jefferson in Dallas.

This looks like just any other junk yard, with one difference. This one seems to have their act…read moretogether. I called before hand to make sure they had a replacement engine for a 1997 Wrangler and they said they did. I drove out there and lo and behold, they actually had the engine I asked for. If you don't know, other yards will tell you they have it, but they may not have the actual engine you're looking for, it could be a cross-referenced engine from a different year or something else. And true, they may be the same engine but there are times when you want to avoid certain years that engine was manufactured because of defects from that year or for whatever reason. When I arrived, I asked for the engine, they said, "Do you want to see it?" "Sure." They take me back to the back where the engines are and there it is. All the engines are on dollies which is really awesome. I take a look, it looks fine, nothing looks broken or bent or whatever. I pay for it and they ask for the core charge in cash. That was a bit weird, since I wanted to put it on a credit card, but I was glad that I had enough cash. The engine was in great shape, actually. The inside was super clean. I did replace most of the gaskets, water pump, spark plugs, etc., because I want this new engine to last a long time without leaking oil. Loading up the engine was easy, they had their mechanic hoist it up on the cherry picker and load it up in the back of my truck. He even offered me a tire to cushion the engine so it wouldn't sit directly on the bed. The people were very nice and I wouldn't hesitate to come back if I needed anything else. Probably one of the better, if not best, experiences I've had with a yard in the past 20 years. Returning the engine for the core charge was relatively easy. I did have to find the paperwork, but I already expected that and knew where it was. They did ask me where the distributor cap was but I let them know that it was broken when I bought the engine and they didn't make a fuss over it. I got my cash and off I went. They have a fuzzy cat that hangs around the yard. Was friendly enough to come up and let me pet him/her.

The line was all the way to the door. Couldn't even go in to just buy off the shelf without…read morewaiting in line. Poorly managed.

Horrible customer service ... the indian guy was being extremely rude just because my dad couldnt…read morespeak English properly , i also asked for assistance and he said " dont you see that its busy ? " even though it WASN'T BUSY at the moment . Another customer offered to help us which was so nice of him and he actually fixed it unlike the indian guy that actually works there and its literally HIS JOB to help us !