I went in to get my eyebrows done for the first time at this particular salon, kind of in a hurry, but was willing to wait. I walked in and one of the women said it would be a couple minutes, so I helped myself to the restroom. When I came out of the restroom, she had changed my wait time to 15 minutes. I accepted, and sat down to wait my turn. After 20 minutes of (impatiently) waiting, another costumer walked in (in which it sounded like she was there earlier but did not want to wait) and the woman that worked there told her that she would be next, that she had an "appointment", and she clearly did not. At that point, I just walked out...terrible costumer service. read more