Anytime Restoration is the LAST company you should ever call to do work for you. We were lied to from day one. Jordan, the adjuster they sent out, lied to us from the very first word. He said that they would cover the deductible. He even had a face time conversation with Robert, who is Jewell's son who is also a insurance adjuster, and Jordan told him that he make sure it was taken care of. When I went to the office to sign the papers for them to start the work, the first thing they ask for was the $1000.00 deductible. When I told them that Jordan had told us that they would cover, he lied to his boss right in front of me, saying that he had never said anything of the kind. I called Robert and had him talk to Jordan and Jordan told him he never said anything about covering our deductible. When they started the work, they had to remove the kitchen flooring as the refrigerator water line broke and the water went through the floor to the basement. Everything in the basement the drop ceiling, wood paneling, and tile all had to be removed. They told us that the tile was asbestos and they had to bring a special team to do the abatement. Telling us that that cost would be $8000.00. The so called special team consisted of 3 of their employees. They did not have any special equipment or clothes when they arrived and just use hammers, scrappers, and black plastic bags. We had to have the drain pipe replaced from the laundry room to the main dry. That was done by an outside contractor. The outside contractor was done for 5 weeks before we had to call and find out when Anytime Restoration was going to come in and start the rebuild. They finally started to rebuild, then told us they needed more money. They were suppose to replace all the flooring, Paneling, and drop ceiling. We chose to go with dry wall as it was less money than the new paneling would have cost. They came back and told us they needed more money again. We were told it would cost $3000.00 to have the 2 rooms sand a half bath painted. We had decided that we would do vinyl planks instead of the tile the were going to put done. We decided that we would paint the rooms ourselves and we were told that the savings from us painting the rooms would cover the extra cost of the flooring completely. That is when George, the person in charge of the rebuild, told us that they were not going to be able to do the flooring in the laundry room or the furnace room because there supposedly not enough money to do them. The next thing we were told was that they were not going to put the drop ceiling back in the laundry room. That is where the water came through to the basement. When the rebuild finally started, They brought another contractor to do the drywall. It took almost 3 weeks before he came and we found out it was a friend of his that he hired to do the work. They do not have anyone that does the work on their staff. When we started painting, I had to sand numerous places just to get the seams smooth enough to paint. After the paining was finished they sent another contractor to put the flooring down. Again, another poor job. He got glue on the walls that I had just painted and I had to tell him about it on the phone along with some of the planks that were not sticking to the floor along with the ones that were damaged from him moving the furniture back where the were. Now to the next stage. George sent the guy that put the drywall up to in stall the toilet that they took out and threw away and we didn't find that out about until the rebuild started bathroom sink. The toilet turned out fine but the sink was put against the wall that wasn't square and it left a huge gap in the front left side between the wall and the sink. I finally contacted George and sent him pictures of the sink and ask him if he would want that in his own home. He sent the guy back to place the sink far enough off the wall to make it look better. They set a date to bring everything back that was in storage and when they arrived with close to 100 boxes, they wanted to unpack everything right then. We needed to get the rooms organized before they start unpacking. Then we were told we could unpack it and they would come back later to pick up the boxes. Not one word was said about if they did not unpack the boxes, they would not be responsible for any damaged items due to the move. Of course, there were some items damaged and lost. I took pictures of the items that were damaged and told them about the missing items. Zack, who was assigned the job of making sure everything was delivered and unbroken said nothing about them having to do the unpacking in order to be covered for damage. It took 2 weeks to get our$700.00 rug back, Zack kept saying they didn't have it and to check with the storage company. He finally found it and brought it to the the house a week later. I had 2 golf ball displays that had 70 logo balls I had purchased from golf courses I had played from other states I got 1 back and the ot read more
