I am always treated with first class service by Hailey Saunders. She is very knowledgeable. She…read moremay be young but she is extremely tech savy and helps with any thing possible.

The initial service was fine. The moment that I needed to claim insurance on a damaged package then…read morethings went completely off the rails. As I write this I am still waiting for $255.15 that was approved by UPS to be issued on an insurance claim over 12 days ago. Businesses can instantly debit you and have their money within seconds of the transaction, but when money needs to go the other direction it takes an act of congress. It's hard to understand that or have empathy for a business.

No line when you use the drop box for pre-labels returns/shipments. Always plenty of tape, pens…read moreand parking. This location is the best !!

This is by far the best UPS store I've ever used! Adrian, Angelica and Makayla are wonderful. They…read moreare friendly, knowledgeable, hardworking and pure blessings! I can't say enough about this place!

Laini is and was awesome! She was super responsive, prompt, and professional! I will be coming to…read moreher for all of our notary needs!

From the owner: RealNote is a certified mobile Notary & Loan Signing service. We proudly serve Lubbock, Texas and…read morethe surrounding areas. Because we are completely mobile we can meet you at your home, office, a restaurant or local coffee shop. We specialize in Wills, Trusts, Affidavits, Power of Attorneys, Loan Signings and more!

Phenomenal communication and a very dedicated team. Can't possibly recommend highly enough, two…read moreother process servers failed before this excellent team was finally able to deliver to a very unwilling defendant. Thanks Lesley!!

Amazing and prompt service. Quick with replies via email and text. Was able to provide proof of…read moreservice the very next day. Thank you so much for all your help!!!! Alma Avila

These guys are great! From the moment they helped me and my family set up a mailbox during our move…read morefrom out of state, to today, they've always gone above and beyond. What really prompted this review are the little things: Like today, for the ump-teenth time, after being greeted when I walked in the door everyone snapped into action and actually surprised me with packages that I didn't even know were there as I was on my way out. Clearly, they're paying attention. The staff recognizes their clients and their needs better than some of the clients themselves. LOL!

Used to use this branch often due to its convenient location, but no longer. It appears to have…read morechanged owners or management. Seems to be staffed entirely by the same borderline fraudulent family now, for the worse. Twice now I've gone inside for Amazon returns, and they try to upsell me on purchasing an additional box or bag on a return that is already packaged by me. Or they try to sneak in some other nonexistent fee on a free return. Presumably trying to catch someone off guard and make a few extra dollars. They use the terms "unsafe", "necessary", etc. to put unnecessary pressure on you to impulse buy. I find it extremely dishonest, and will go elsewhere for shipping needs. Not like there aren't half a dozen other locations within a mile. EDIT: If you are able to ship it regardless without issue, please feel free to remind your employees that that is an option. Thanks!