I had the unfortunate call to help a friend get out of jail. I called Caprock Bail Bonds and a lady…read moresaid she was driving into the office and she would call me back in 10 minuets. About an hour later I had to return the call. The lady answered and said the owner was NOT interested in helping my friend. I replied that's fine....a return call to give me that message would have been helpful. Bottom line is they would lift a finger to return a simple call. Tells me all I need to know about how they would treat a client. I'll NEVER call again don't worry.

From the owner: Caprock Bail Bonds has provided bail bonds in Lubbock, TX, and the surrounding areas for more than…read morethirty years. We offer felony and misdemeanor bail bonds, with 24/7 availability for fast, supportive, and non‑judgmental assistance. Our bail bond services include low down payments, financing options, installment plans, and student discounts to make bail help accessible when it matters most. We serve individuals and families who need clear guidance during stressful moments, and we stay focused on professionalism, empathy, and reliable support. Our long‑standing dedication sets us apart and reflects our commitment to the community. Call now to get immediate help and start the release process today.

Roxanne was very helpful makes sure I know when my court dates are and keeps me up to speedread more

Called about getting someone out of jail and they were super kind and willing to work with us on…read moreshort notice with so much happening in our personal lives. Had my person back with me in less than a day. Sweet ladies!

Literally was only 2 minutes late CHECKING IN because my daughter was crying to watch cartoons been…read moreworking all day lady answered rudely always has a attitude but made me text her to check in last time needs better customer service and need to learn how to talk to people with more respect over TWO MINUTES

The agents at National Bail Bonds have always been prompt and friendly with me. If they have been…read morebusy they let me know and get back to me as soon as possible. Thank your for the courtesy and friendliness.

Eve nenjb enI will have to say, when ur in a hopeless situation and everyone is counting u out, you…read morebecome somewhat depressed and discouraged beyond mentioned. It's pretty hard to look at all the people around you and not fall deeper into depression. So it feels pretty good to have even just one person say that they got ur back and if they r needed in the future, they will be there in a jiffy... Well, honestly,that was when I knew that Lupe, general manager, would likely be my friend and my families friend for any of our bonding needs. All the other bonding companies overlooked and hiked the down payment percentage up more and more each time I called them... .h fiance and I both had given up and a friend of ours suggested one of our family friends, Naomi, who is a bondsman there as well. Together they worked out a sweet deal with my fiance and I was out in a few hours after 4 months of hassle. Thank u ladies and be blessed! Thank u Central!

been with this bail bonds previously paid on time never missed!! now this time the same pay on time…read moreand report and follow rules!asked to pay half payment due to light bill here in lubbock and the woman on the phone was rude!!!! this woman holds no compassion she walks around as if she owns the place! despicable go elsewhere!!! Also how safe is it to have an infant in office when having inmate come into the office VERY UNPROFESSIONAL!