I cannot say enough good things about this company. They have serviced our HVAC for many years…read more They responded promptly each time we called - to restore our AC when it was really hot & to restore our heat when it was really cold. Their owner & technician (Jose Tovar) have gone above what I expected, and the results have been stellar. You can do business with them with confidence based on decades of experience I have had with them. I highly recommend this company!

I had A1 come out to help me with my AC unit that wasn't cooling. After about 45 minutes the…read morerepairman told me that I needed $5,800 of repairs. Thankfully I called another company that came out and told me all I needed was freon and I paid less than $100. Needless to say I will never call A1 again. I hope A1 doesn't take advantage of everyone like they tried to do to me.

Picture this: it's late May and the devil's oven that is the start of summer in Texas is upon us…read more Our AC hadn't been cooling all day. By 5 pm, it was unbearable. Chaz came out quickly and gave us the diagnosis. There were a few things going on that needed to be addressed, but the pricing was fair, customer service impeccable, and my house was back to cooling in under 2 hours.

Metro Air is the one to call. Same Day service .Chaz showed up and Did exactly what needed to be…read moredone,. He did not try to sell me anything extra and i was pleased with the Price.When I need a new system they will Be the Company I will use.Very Professional and Great Customer Service...

I moved into an apartment complex with a brand new system installed from this company and it has…read moreonly worked 4 out of 45 days! They told the complex that I didn't know how to adjust the thermastat? I have been adjusting thermastats since your mother was in diapers. It's 90' outside and 87' inside again! Tomorrow is Friday and I'll bet they don't show up till Monday! As long as they are cool it doesn't matter.

my igniter went out on my furnace over the weekend. The technician called and with their weekend…read morefixed visit fee (which was highest of the 5 24hr companies i called) and their crazy per 15 min labor rate and the igniter he quoted me around 600 dollars. the part is around 20 dollars and goes on with one screw. ive changed one in 3 minutes. The company i ended up going with did it for 175. They have a lot of good reviews because I am sure they probably do great work but i will not do business with someone that tries to take advantage of you when you have a failure at an inoppertune time.

I literally cannot adequately sing the praises of Martin Heating and Air - in part because I am a…read moreterrible singer, but also because they were such a blessing to our home and our family. After spending almost 2 weeks meeting with HVAC companies for an entire system replacement, I was feeling very confused and defeated. Estimates ranged by over $20K difference and there were so many conflicting opinions, I felt like no decision was going to be the right one. I prayed about it, felt I needed to hear one more and put a post out on FB, to which the owner, Steve, replied immediately and his lead was at our door the very next morning. Jonathan was our primary point of contact and, wow, not only is he knowledgeable, he's incredibly consultative and thoughtful. I shared with my husband how rare it is to encounter people who genuinely like to take care of others, and Jonathan set Martin apart from all the others. We discussed all the different things I'd heard and learned and he truly cleared the path with a simplified solution. When he presented me with our options, their pricing was incredibly competitive. I felt so positive about this decision. When install day came, we were blessed by Omar and Luis. Those guys are incredibly professional, respectful and you can tell they care about the quality of work they're doing. They spent 12 hours in our home and came back the next morning, smiling and ready to finish the job. Jonathan followed up with us on his day off, just to make sure we were in a good spot, and he came back on day 3 to reinspect everything, check levels and make sure everything is as it should be. It is a huge investment and I am so grateful to have crossed paths with these folks, although I hope to never need their help again, they will be the first I call and the first I refer to anyone in need of HVAC help.

Great experience, after calling 3 other HVAC companies, I finally found someone who I would…read morerecommend. Steve was punctual, honest and knowledgeable, he found the issue and explained everything clearly. If your are looking for and Air Conditioning tech in Wylie / Rockwall area you can trust this guy.

I had purchased a home several years ago, and I knew that the HVAC system was nearing the end of…read moreits life so after doing some searching, I came across hair air conditioning and heating. They came out. Did their evaluation gave me some different price options. In a very short time band that came out installed a new unit got me back up and running Now. I have confidence in years down the road that I'll have a fully functioning HVAC system. Highly recommend these guys in their quality work. I'm definitely one that appreciates good work ethic and these guys have it all! Thanks Jim!

They came out and inspected my unit and made some recommendations to follow up on. One thing I…read morereally loved about this company was the punctuality. That seems incredibly difficult to find these days. From the rep I spoke to on the phone to the 2 techs who showed all seemed to have great interpersonal skills. I would highly recommend.

Dale is gone, seek elsewhere…read more Just like every other company now with standard slick sales attempts. They repaired my easy fix, so I give 2 stars, but told me it would be $100 service call or I could sign up for $179 service package they want to lock you into and then come back later and upsell you more costly repairs. He then came back in the house and conveniently changed service call fee from $100 to $165. I've never been quoted a price after work was done and then had it switched. This was only because he thought I would sign up for $179 service nonsense. I'm in sales, I wish I could change my pricing anytime I wanted. Again, seek elsewhere unless you can get Dale back in a uni.

Dale is amazing! took care of everything and excellent pricing! I'm sad he retired. He was the best…read moreI've ever had the pleasure of working with. My rating was based on Dale's service. I am not giving any recommendation for the new company. I wish Dale well in his retirement.

We called Hot & Cold one evening. They were able to come the same day. The technician was very…read moreprofessional, knowledgeable and fun to talk to. The poor guy was working through our dogs' excessive barking. He was considerate and it didn't even seem like our dogs bothered him. He was able to fix our thermostat quickly and at an affordable price.

These guys are amazing!!!! They came out and installed my…read morenest thermostat and they took the time to show me how it works and everything. They were prompt, professional and best of all their price was very reasonable. I called other companies and they all tried to charge me an arm and a leg but this company had the lowest price. Highly recommend. A+

We made a tough decision to invest in a new Air Conditioning system even thought the one we had was…read morestill running. We were trying to get ahead of any potential problems in the near future and we thought we might be able to bring the utility bill down a bit with the newer tech machines. I called a few places and got estimates. Living in Garland, it seemed only right to keep it local if we could. I called and talked to Benny. My first impression was he was a little nonchalant but I was in for a penny so I hung with him. He came out and checked everything in detail. He said he'd go back to the office and put together an estimate. He was very low key so I still wasn't 100% convinced this was the right company. I got an estimate from him fairly quickly. He came in a few thousand dollars cheaper with a much better unit than the other estimates I got. Now I was feeling a whole lot better about this relationship. I gave the go ahead and the appointment was set. They said eight and they came at nine. Three guys showed up - Dayton was the lead and then it was Noah and George going to work. They were very careful of the house. It was muddy but they laid out a cloth to take the major brunt of the mess tracked in. They worked diligently without any nonsense or unnecessary recesses'. I asked how long and Dayton told me they'd be done between 4 and 5. They were packed up by 5, after cleaning the floor. The job was inspected by Benny the following day. He wanted a couple of minor things redone. He didn't like they way the pipes were wrapped. We set an appointment for two days forward. That is when the cold front came through. Before they showed up I put my hand in front of a vent and realized it was cool air coming out of the vent. Noah showed up to take care of the pipe wrapping. He agreed with me that something was wrong. He got on the phone and the dispatch had a super-pro out to the house within an hour. He checked everything thoroughly. One of the things, included in the price, was installing a Nest thermostat my son had given me a few years ago. It seems that sometimes the Nest has a mind of its own and it didn't switch to the setting that turns the emergency heat on at my brand new furnace. When it gets really cold the air pump in the outside unit is not enough. We got that SNAFU taken care of and hot air warmed the house within minutes. The next day Benny came out to make the final inspection. Here's where you have to pay attention. How many times have you agreed on a price and then have the business try to add on a bit here and there? Well folk, it didn't happen. We paid the amount agreed upon. Why five stars - a couple of reasons. Obviously a good job at a good price by agreeable people - I honestly like everyone I dealt with. Good product and service at a reasonable price. It is something any of us who have lived on Mother Earth for a long time know, we should expect it; but too often we are disappointed. I wasn't disappointed and enjoyed the experience - that's why 5 stars.

Was told the system needed to be replaced and no parts were available, both statements were untrue.read more