The Pilates Garden in Wayne is a great studio with a very thoughtful, caring, and professional…read morepersonal trainer in Bonnie. She designed my workout to be unique to my abilities. We started with understanding my baseline during my initial free appointment. She was very helpful and really seemed to want to know what I was trying to get out of working out and getting into shape. After this initial assessment future workouts focused on strengthening my core and ensuring I can develop balance and completing each method correctly working my way from lighter resistance and weight to more resistive and heavier each time we revisited the exercise in following sessions. Though I was challenged and pushing my body, Bonnie was there right with me to ensure I was doing the technique correctly. Each session is different and unique. I am feeling great now compared to how I felt before seeing Bonnie. If you are looking for a personal trainer that understands the appropriate exercise for your current state then Bonne and The Pilates Garden & Personal Training Studio is for you. You know this is a great person as your first assessment is free but you feel that you are being assessed properly for your abilities. This assessment really made me feel like Bonnie cared and she helped me to help understand my needs and my © urrent state of fitness. The Pilates Garden & Personal Training Studio has been and continues to be a great personal studio and provides a great alternative to the big gym studios that may not have that personal touch.

If I could give this place negative stars, I would. I've never had such a TERRIBLE experience with…read morea business. Think twice before you come here. There are other places in the area where you'll get much better service, won't rip you off, and you'll find someone who is more interested than just what you're paying. I was drawn in by the website. It says you'll get personal attention from the owner, Bonnie, who has years of experience. When I called in, she was short on the phone, but I set up time anyway. A single session is $85, and she tried to talk me into doing the $800 ten pack. Thank God I didn't! On the day of my appointment she was running late so I had to wait for almost 20 minutes before she could see me. She asked me some about my background and what I wanted to focus on, and then launched right into it. When I told her I was uncomfortable with some of what she was having me doing, I caught her rolling her eyes at me. Although she had been 20 minutes late, she stopped our appointment right on time. When I mentioned this to her, she told me she had another client waiting for her. It's clear that the only thing she's interested in is making money. Go somewhere else. Save your time, and your money.

This is the best CrossFit gym in southeastern Pennsylvania!!! Coaches care about their members…read morefitness and wellness... they encourage and push you to your limit and beyond without compromising your health or causing injury. Are you a LEGEND over 55 looking to get fit? Check out #CoachSteveWakefoose -- you will be so glad you did! If you're under 55, you will love this gym!! Best coaches and members!! LOVE IT!!

You'll never sweat like you will at this place. Best Crossfit in the area.read more

**Extremely Disappointed -- This Is Not Acceptable Customer Service**…read more My swim lessons were transferred from the Jennersville YMCA to the Coatesville YMCA specifically to accommodate my work schedule. Coatesville advertised a Sunday swim lesson at **12:30 p.m.**, so I arranged my day around the service I was scheduled and paying to receive. I am new to this area. I drove approximately **45 minutes**, coming from between Philadelphia and Kennett Square to Coatesville, navigating unfamiliar, winding roads and paying nearly **$5 a gallon for gas**. I arrived, checked in, changed into my swimsuit, got into the pool, and waited. By approximately **12:38 p.m.**, it became clear there was a problem. The young lifeguards working at the pool had **no idea there was even supposed to be a swim lesson.** Think about that. I drove 45 minutes for a scheduled lesson, changed, got into the pool, and the employees responsible for the pool did not even know the lesson existed. No one from the Coatesville YMCA contacted me beforehand to say the lesson was canceled, changed, or that there was an issue. Then came the customer-service failure. There was one person working the front desk, **Jaya**, and she was unable to resolve anything. At that point, I requested that my membership be canceled and that I receive the appropriate refund because I should not continue paying for services that the YMCA failed to provide. I was told I would have to **send an email**. No. I was standing inside the YMCA after THEY failed to provide the service I drove 45 minutes to receive. I asked Jaya to cancel the membership then or contact someone who had the authority to do so. She told me she did not have any phone numbers for anyone who could help. How does the person operating the front desk of an organization have **no way to contact a manager or someone with the authority to resolve a customer issue?** Instead, I received several apologies and a business card for **Aydin Ludwiczak, Aquatics Coordinator**, and was essentially sent on my way. "Sorry" does not return the time I lost. "Sorry" does not put the gas back into my car. "Sorry" does not explain why nobody notified me. And "sorry" is not an acceptable substitute for actually resolving a problem your organization created. What makes this experience even more troubling to me is that Coatesville serves a predominantly Black community. Communities of color deserve **competent, organized, responsive customer service just like anyone else**. The level of service I experienced today was disrespectful and unacceptable, and I sincerely hope this is not representative of the standard this YMCA believes this community should accept. I will be documenting this experience, contacting YMCA leadership, and leaving appropriate reviews because this deserves attention beyond the front desk. I did not ask for anything extraordinary. I expected the **scheduled service I paid for**, or at the absolute minimum, advance notice that it would not be provided. And once the YMCA failed to deliver that service, I expected someone to take ownership of the problem and resolve it. Instead, I got confusion, no lesson, no meaningful assistance, no immediate resolution, and a business card. **That is unacceptable.**

I am not sure what is happening at the Coatesville YMCA. I've been a very active member for quite…read moresome time and have loved every second of it until a few months ago. I am not sure what is going on with the leadership in this branch but the change is very noticeable to members. Things that used to be done (cleaning, refilling cleaning bottles, etc) are no longer getting done. Tables/Chairs where they shouldn't be and honestly it does not feel the same. May wonderful Group Ex instructors have decided to make a quick exit and it is impacting the fitness schedules. Its a very sad and disappointing situation right now. Hoping a change can be made to improve leadership very quickly.

I would like to sign up for an additional 12 sessions. I…read morecan't thank Joe and all of you enough for all the time and work you have put into my fitness! I have gone from sitting around most of the day in pain, to a very active life with little to no pain 85% of the time. I have learned how to use my body to relieve pain!! Karen, Ashland, ohio

I have been training here with Joe and his incredible team for 4 months now and it is changing my…read morelifestyle. I love the personal training- the trainers KNOW what they are doing and can help ensure your movements are right so that you get the workout you want without getting hurt. And the Honking classes are an incredible, butt-kicking cardio burn. You have to try out the honking bikes to know what I mean, they are incredible and like nothing you have tried before! All of the workout NONE of the lower back pain. I cannot say enough good things about Joe and his "Passion for Fitness!"

Christina is a great trainer. I love her classes, they definitely kick your ass. She is motivating,…read morepersonal, and fit af. Collin is great too. Very understanding of people's limits, but also pushes you in a positive manner. Everyone is great here. There's always so much parking and I always make it within 5 minutes of the class starting lol. This is one of my favorite locations.

Great staff - front desk and coaches. Love additional times and varied workouts! The…read moreTransformation Challenge is fun and worthwhile - 2nd year in a row I participated

Great gym! I have been training here for over 10 years and I love it. I have benefitted greatly…read morefrom training with Mike and Gar and I would definitely recommend taking advantage of that option.

this is my favor place to work out this is the gym where I go and enjoy every second of itread more

I've been coming to the Elverson Fitness Center for years. It used to be a YMCA and eventually…read morebecame this fitness center. The staff are super friendly. My favorite part about this fitness center is the group fitness classes they offer. They offer Les Mills Body Pump and RPM Cycling. The instructors are incredible! They liger more classes including Core Power, Bodies and Balance, Zumba, Senior Classic, Yoga and more. They even offer babysitting for your kiddos during certain hours and they have tumbling classes. Yes it's pricey compared to a Planet Fitness but the classes are so worth it! They also have personal trainers and plenty of weights and machines. They are now open 24 hours so you can workout anytime. This is a great gym in the area and worth checking out if you're looking for a great sweat!

This is an animal gym for animals…read more The pool is too hot for serious lap swimmers. This is, sadly, typical for YMCA pools. But what is not typical? Abandoned Band-aids and wax earplugs in the water, hairballs that never get cleaned or filtered away, water that is too cloudy to see through after the summertime day-camp kids have their way with the place, and off-the-charts unhealthy indoor air quality (don't swim here with asthma). Plus there's the one lifeguard who asks for your phone number. Every time he sees you. Nothing in the building ever gets cleaned. The locker room mold is off the charts, and dust and lint accumulating on the air duct vents suggests a serious fire hazard. Speaking of nothing ever getting cleaned, please do not touch the plastic turf in the weight room unless you want to smell like it for days. The residue of Axe body spray, Drakkar Noir, and eau de dirty sock/foot sweat from people who take off their shoes and stroll around like they're the beach has steeped the turf to the point that it will literally stain your sneakers. A handful of the weight machines are already out of service less than two months after being purchased. Not sure if this says more about the clientele or the fact that the Y bought these machines from Temu. This place gets so crowded during peak hours (which is most of the day) that it's nearly unusable, and the crowding is compounded by (1) bad behavior and terrible gym etiquette which goes (2) selectively enforced by YMCA staff. Forget about using the weight sled; two boys are lounging on it. You wanted to use the landmine press? Sorry, a woman has built herself a dumbbell nest right in front of it. You want to use the plyo boxes? Too bad; a guy is draped across them while FaceTiming his naked girlfriend and you're about to be on camera. You'd like to walk on the track? Unfortunately, a woman and her small children need, for some reason, to walk five abreast and will give you a death stare every time you try to pass. Don't even get me started on the number of inappropriate and incorrect exercises the personal trainers have their clients doing. I guess it's convenient to have a physical therapy business across the room because yikes. It's no wonder the Upper Main Line YMCA won't give us reciprocity to use their facility. This is a human zoo. For what you get, this place should cost $5 a month. I will never get over the nerve of the Rocky Run YMCA spending hundreds of thousands of dollars on a lobby facelift when they are so badly in need of capital improvements to infrastructure, staff training, and some gym staff who actually know what the hell they're doing.

Wow, the staff and overall vibe in this place is so much better than Haverford YMCA. How are these…read morebranches even related? The staff here was so approachable and answered my question about which pool was available, and for what purpose. The Haverford YMCA is so chaotic, they really need to do something about it. This one is more peaceful and inviting, like every other Y!